Audika - St Albans Avis 

I received a phone call inviting me to have a free visit to the clinic in St Albans.
Even though I had a paid hearing exam a few months earlier at another clinic, I accepted since it was free.
The doctor sat me down with a pair of earphones in my ear and I had to press a button as soon as I heard a sound, even a very low one. It was already strange that I wasn't in a soundproof box, but that's okay. I knew very well that the result would be that I would have hearing problems, and so it was, furthermore I would need some hearing aids as soon as possible, otherwise the problem would increase.
The doctor took some random hearing aids out of the drawer and made me wear them and took me outside to check if I could hear better while he spoke in a normal tone of voice, my answer was no and that I felt uncomfortable and I felt better without the aids. So he told me to take them off and started talking in a very very low tone asking me “do you hear better now?”. It seemed like a joke!
They keep calling me from a number 808 196 2081 and I always refuse to go.
But this morning they called me again and when I said I wasn't interested and please if they could delete my number from the system and don’t call me again, the lady on the phone was very rude and cut the call while I was still talking.
Really terrible service!

I attended the St Albans branch recently after experiencing some problems with my hearing aids, having bought them 6 months ago. Both Mubashir and Megan were very kind and helpful in helping to resolve the problems. Megan performed microsuction and removed some wax and debris from my ears which together with the adjustment and cleaning of the aids by Mubashir has made a huge difference.

The gentleman that I was explained everything to me in a way that I could understand and was very helpful

My appointment was a positive experience. My hearing adviser was thorough, professional and knowledgeable.

Audiologist very thorough and took time in giving me a hearing test

Professional, caring and effective

I recently saw Megan for ear wax removal in St Albans. She was super friendly and professional. I would highly recommend.

Helpful explanation of my hearing loss since last appointment and fine tuning of my hearing aids.

Pleasant and professional service, felt in good hands. Every part of treatment explained. Would definitely recommend.

Hearing test in St Albans with Mubashis Ali (apologies if misspellt)
Great service, informative, professional and courteous. Highly recommended

Rob took the time to explain every test and made me feel very comfortable throughout my visit. Thank you.

Excellent service and advice

My dispenser Tamsin Masterson greeted me for my yearly check in a friendly professional way that immediately relaxed me. Tamsin is very patient and informative explaining exactly what she needed from me to test my ears and aids. I came away feeling very satisfied with the service I had received. My aids have been tweaked following tests and all is well.

The whole experience of the excellent service and quality information and help from the qualified advisor was to be commended

I was very impressed with the professional attention I had from Ali who made me feel valued and that he cared. The venue is welcoming as was the Receptionist. I shall no longer go to Amphilon as no longer feel valued as I used to.
I will probably buy the top of the range hearing aids but not for a few more months. Once again may I say how impressed I am.

On arrival I received very nice welcoming vibes - Olivia was the first person I met upon arrival. I was 15mins early, Olivia spoke to me in a friendly and professional way, she offered me a drink and we chatted as if we knew each other. We had a good laugh, and I wish I'd come 30mins earlier.
Mubashir (Audiologist) came to get me for my appointment, he was friendly and Professional , he showed me a diagram of the ear and explained step by step what test he will perform. He listen to any questions I had and answered me, I did not feel rushed at any time.
I had an amazing experience with Hidden Hearing.
Thank you Olivia and the IT guy( sorry I forgot his name) and Thank you Mubashir.

I feel I'm being monitored correctly

I had a hearing appointment with Mubashir in St Albans. He introduced himself and fully explained the process. He went on throughout the examination to explain what he was looking for and reasoning behind it. He then explained results and gave advice on care of ears and general hearing. Very impressed

Dr Mubashir was very polite and professional and did a thorough examination on my hearing. I felt very relaxed throughout the duration of my stay. It was good to know I was in safe hands. Excellent service.
Thank you