Audika - Temple Fortune Avis 

Didn’t have to wait too long for an appointment.
Explained the type of hearing aids available.
Excellent service.

Extremely helpful, in Temple Fortune branch, answered any questions.I was told I had perfect hearing for my age 69 so I was very pleased.I didn't have to have any other tests so I can't really comment on those.All in all a pleasant but short experience....but not complaining.

The lady named Dee who de-waxed my ears on Monday 5th was very good, but at the time I made the appointment with her, which I did over the phone, I was also able to and made an appointment for my annual hearing test (at noon Thursday 8th. But but when I showed up for that test today at Temple Fortune they had not been notified of this appointment and had given the slot to someone else. I was also then told by Nasreeen that you cannot book the hearing test at the same time as you book your dewaxing in case you need two dewaxings. Yet I have a card Dee gave on which she wrote regarding next year : 'Book Wax removal same day as hearing test.' This seems to contradict what Nasreen told me.

I have been a customer at Hidden Hearing with whom I have been very happy. The jury is out with Audika. I passed the shop yesterday but couldn’t go in with a query because a notice said appointments only. I tried to telephone this morning but none of their numbers answered. I have just managed to make an on line appointment.

I had good experience, very professional

Staff were very welcoming and thorough with the treatment and follow-up recommendations.

The staff are kind and informative, and always helpful. I feel that completely confident in the advice given and will be taking their recommendations.

Thank You to Audika and Ms Nesreen

I would like to thank Audika and, in particular, Ms Nesreen for the excellent service and support I received.

I originally purchased a pair of hearing aids from the previous business owner, but unfortunately they never worked properly. Audika kindly resolved the issue by replacing them with a new pair of Oticon MiniRITE hearing aids.

The new hearing aids are excellent. They suit my daily needs very well and have made a real difference. I am extremely grateful to Ms Nesreen and Audika for their professionalism, understanding, and commitment to finding the right solution.

Thank you for the excellent customer service.

The service was prompt, very efficient and made personal which was a joy xx

The staff are always welcoming and offer help
They also have a lot of patience! And Zelda manages to keep smiling even on a grey drizzly Monday morning.

Everyone was polite and efficient.

Great! Well explained and good advice given. A lovely consultant. Thank you

I had micro suction to remove earwax. Jessie was kind and helpful and it was all painless. A very good job well done.

My expectations were met on first visit. Great customer service.

My experience at Hidden Hearing was very pleasant. The lady who did my earwax removal explained the procedure to me in detail. I knew exactly what to expect. She asked me if I had any questions. She was gentle, and very thorough. Highly recommend Hidden Hearing!

The practitioner, Mr Nicolo Grano, is a model for his profession. We are both elderly, and the patience, perfect manners and respect he's shown at all times are exceptional.
I hope you will make him aware of both our opinions. Your company is very lucky having staff of this calibre.

Highly rate Hidden Hearing Temple Fortune. Consistently excellent support from both Yelda at reception and from Nasreen who dispenses the hearing aids and who gives a personal service with great care and professionalism and the most up-to-date information about current hearing aid technology.

Excellent experience- charming and efficient staff

The care and attention of support staff and the audiologist ..full marks.
My appointment was changed to my benefit and desired time.
I was given a full.report on the outcome and encouraging findings.
Thanks for the care and concern. Excellent service!

The young woman who dealt with me was incredibly polite, enthusiastic and thorough. I couldn't have asked for better :)