Audika - Wolverhampton Avis 

The care and patience with which the Audiologist analyzed and reset my personal hearing aids which enable me now to hear so much better.

I took the jump from NHS hearing aids to private with Hidden Hearing. At first i wasn't sure what to expect, but Stephanie explained everything and reassured me with all the information I needed. After wearing the hearing aids for a couple of days, i needed a few adjustments as i work outside in lots of noise. Stephanie listened to me and made necassary adjustments. Now my quality of life and confidence at work has improved. The aftercare is BRILLIANT, better than anything i have experienced before. I can get very stressed if i am not hearing well, but I know i will always be looked after by Stephanie. Thank you.

Always friendly and welcoming. Takes time to explain everything clearly.

The service was excellent, staff were very friendly and polite, explained everything as we went along and made the experience very easy and satisfactory.

I was recently seen by Pooja and she carried out an outstanding appointment. I have had my hearing aids for 2 years but have never worn them as I found them very uncomfortable and too loud. Pooja carried out a comprehensive appointment. She not only listened to my needs but took time to solve the problems and made everything comfortable for me. I would recommend her as an Audiologist to anyone.

First class personal service

Had a thorough hearing check. The service was brilliant and everything explained very well. Highly recommended.

We always receive very professional, friendly and helpful service.

Friendly and welcoming staff.
Steph Armstrong (audiologist @Wolverhampton is professional and attentive to your needs. She is conscientious and dedicated in getting it right for you.
Excellent service

I came to the appointment with my husband, who has worn hearing aids for many years. it’s his second appointment this year, and yet again more than impressed. Stephanie is always very pleasant and explains everything to us. Hearing aids had a good check and working well. I must add, Lauren at reception is an absolute pleasure

Sophie gave me a thorough examination, listened to my concerns and difficulties, and advised me on the most suitable hearing aids to resolve my problems. She addressed me by my given name throughout the consultation which I prefer but most professional people address me more formally.

Booked appointment over 2 weeks in advance and took a day off work to attend only to be told when I arrived for my appointment had been double booked and they would need to cancel it. I explained that I had taken a day off work to attend and showed them the email that I had received to remind me to keep the appointment, so I was told to take a seat and they would speak with someone and see if they could fit me in I sat there for a further 30 minuets only to be told that they would not see me today and that I could rebook if I still wanted an appointment, I declined and walked out as I felt that I had wasted my time and given up a day of my annual leave to attend. For such a big company I felt they were very unprofessional and could have contacted me sooner. to cancel the appointment.

my audiologist SAM was very very thoughtful it was the best hearing test I ever had she was polite caring and helpful thanks SAM

Went for a hearing test at the Wolverhampton branch was greeted by a very nice receptionist and taken to meet zoyha who did the test she explained every thing really well to me and my wife everything was printed out for use to keep . Had two hearing aids which were fitted and explained very well all in all a good experience

Professional courteous staff who are caring and customer satisfaction focused.

The technician was very thorough & explained the pros & cons very well & though she could see the concerns we had she didn't use scare tactics for a sale, hence we were able to find what was available & went down the NHS route but will be forever grateful for the professional advice & checks given.

I much appreciated Zoyha. She was pleasant, helpful, very professional, explained well, put me at ease. A lovely person and an excellent audiologist.
The receptionist was very pleasant too
I picked up some useful leaflets.

I went to Hidden Hearing in Wolverhampton for a wax removal.my appointment was with Emma, she was very kind and explained things clearly. She made me feel very relaxed and was efficient. Would definitely come back again and would recommend Emma to anyone.

Stephanie has expert knowledge and professional expertise with a caring attitude.

I’ve had hidden hearing aids for 4 years and couldn’t be happier. Steph at Wolverhampton is always very thorough. Good tests and excellent service