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Lisez les avis des autres

Noté 5 sur 5 étoiles

My child has been seen Rhys today and he was highly professional and talked about everything he was going to do and advised as he was completing a micro suction. Fantastic service and was really pleas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’d been told by BUPA that my ears were “full of wax” so I made an appointment at Audiology Associates in Cardiff. The audiologist, Mr Green, was absolutely lovely and soon discovered that although t... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The actual service was Ok but very surprised when I was asked to pay an additional amount of £20 for the second ear. When I was quote the price of £45 I thought that was for both ears. I was not tol... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Took my 82 year old mum today to have her ears cleaned out, as she was really suffering and lost her balance. All went fine, was quite a challenge for them but my mum came out smiling. She was so gra... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'appareils auditifs

Informations provenant de diverses sources externes

Audiology Associates Ltd is a leading South Wales Audiology Clinic, specialising in Hearing Aid Dispensing and Endoscopic Ear Wax Removal via Microsuction.


Coordonnées de contact


4,7

Excellent

TrustScore 4.5 sur 5

71 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

My child has seen Rhys today and he was…

My child has been seen Rhys today and he was highly professional and talked about everything he was going to do and advised as he was completing a micro suction. Fantastic service and was really pleased. Highly recommended!

16 mars 2026
Avis spontané
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Réponse de Audiology Associates Ltd

Thank you so much for taking the time to leave your lovely review!
Thrilled to learn that you were pleased with Rhys and the service provided.
we look forward to welcoming you back into the clinic in future.
The Team at Audiology Associates

Noté 5 sur 5 étoiles

Excellent treatment from the Ebbw Vale Audiology

Excellent, kind and caring treatment from the reception staff and Katie who carried out my pain-free procedure.

Roger Bowen

12 février 2026
Avis spontané
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Réponse de Audiology Associates Ltd

Mr Bowen,
Thank you so very much to write your kind review- thrilled to learn that you had a great experience with our team. I shall pass your kind words on.
We look forward to welcoming you into the clinic in the future.

Noté 5 sur 5 étoiles

Excellent company

I’d been told by BUPA that my ears were “full of wax” so I made an appointment at Audiology Associates in Cardiff. The audiologist, Mr Green, was absolutely lovely and soon discovered that although there was some wax, it wasn’t too bad. He cleaned the wax out in no time. I can’t recommend this company highly enough. Friendly and totally professional.

2 septembre 2025
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Réponse de Audiology Associates Ltd

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Mr Green was able to help and that you felt well looked after during your visit. Providing friendly, professional care is very important to us, so it’s wonderful to know you had such a positive experience. We truly appreciate your recommendation and look forward to welcoming you again if you ever need us in the future.

Noté 5 sur 5 étoiles

First time ear wax removal - I didn’t know I had any at first!!

This was my first time having ear wax removal and the results were fantastic! I’m 25 and had no issues with my ears previously until the last few days I’ve felt some pressure in my left ear.

It didn’t go away, even though I thought it was nothing, I stopped by and asked for an appointment in which they managed to fit me in the next day.

I just left and the amount of wax they took out was absolutely unreal, it filled my ear canal and I didn’t even know it was there and building up for some time!

Claire was brilliant, explained everything to me and kept checking I was ok. I felt slight pressure and some cracking from the microsuction but nothing uncomfortable, if anything it tickled a little.

100% recommend this team, I feel better already!!

30 avril 2025
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Réponse de Audiology Associates Ltd

Jade- Thank you so much for sharing your experience!

We’re delighted to hear that you’re feeling better and that Claire was able to help explain everything and put you at ease during your first ear wax removal.

It’s surprising how much wax can build up without us even realising, so we’re glad you came in when you did. We really appreciate your kind words and recommendation — it means a lot to our team.
If you ever need us again, we’re always here to help!
Kindest Regards
The Team at Audiology Associates

Noté 5 sur 5 étoiles

First Class Service

Just like to say how professional and understanding Leah and the team at Ebbw Vale, Audiology Associates were on my recent visit. First class treatment from a very informative Audiologist who talked me through the procedure at every step and made the experience so straightforward. Would highly recommend to anyone wanting earwax removal treatment. Thank you Mr. Brown.

29 avril 2025
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Réponse de Audiology Associates Ltd

Mr Brown!
It was an absolute pleasure meeting you and your lovely wife.
Thank you so much for taking the time to leave such a kind review- it truly means a lot to us. We're so pleased to hear that you felt well looked after.
Providing a professional yet warm and welcoming experience is very important to us, and it’s wonderful to know that came across during your visit.
Warmest thanks again,
Leah Morris-Barber
Clinical Director

Noté 2 sur 5 étoiles

I recently had an unsettling experience…

I recently had an unsettling experience at this location. While sitting in the reception area waiting for a family member, I overheard two staff members talking about a colleague behind her back. It was clear they didn't realize anyone was waiting, and it made me feel uncomfortable to witness this kind of behavior. Professionalism and respect are important, especially in a customer-facing environment, and it was disappointing to see this kind of conversation happening where clients can hear. I hope this is addressed to maintain a more positive and respectful atmosphere for everyone.

7 février 2025
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Réponse de Audiology Associates Ltd

Good Afternoon Mr Smith,

I hope this response finds you well.
Thank you for taking the time to share your experience with us. I sincerely apologise that you were made to feel uncomfortable while waiting in our reception area. Professionalism and respect are core values we uphold, and we appreciate you bringing this matter to our attention.

We are typically praised for our warm and professional environment, and as a close-knit team, we strive to maintain a positive and supportive workplace culture. It’s disappointing to hear that this was not reflected during your visit. Please rest assured that I take this feedback seriously and will be addressing it with our team to ensure all staff maintain the highest standards of conduct, in all areas of the clinic.

Our goal is to create a warm, welcoming and respectful atmosphere for everyone, and we regret that this was not your experience on this occasion.

I would appreciate the opportunity to discuss this further, if you would kindly reach out to me directly at 01495 651232 I would appreciate it no end. We value all feedback as it helps us improve, and we truly appreciate the opportunity to make things right.

Kindest Regards
Leah Morris-Barber
Clinical Director




Noté 5 sur 5 étoiles

Audiology succeded where Scrivens failed.

I had trouble with my balance and I had a procedure to correct this but Scrivens then refused on two occasions to test my hearing. Audiology were involved and Febrin completely exceeded my expectations. He performed the test, provided an upgraded pair of hearing aids but went much further in the fitting, adjusting and great care to explain and arrange a follow up to check and readjust background noise - all far too complex for me to explain here. Febrin is working out of the Worcester office.

2 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Ear wax removal

Rhys put me at my ease and explained everything to me with no rush , very informative and the staff are so polite and friendly and professional, the procedure was both pain free and quick .very pleased .

12 juin 2024
Avis spontané
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Réponse de Audiology Associates Ltd

Rae!
How lovely of you to take the time to leave such a positive review for our team!
Words such as yours mean the world and we appreciate you taking the time to share your a with us.
I shall pass your lovely feedback onto our team.
We look forward to welcoming you back to clinic in the future.
Stay safe,
The team at Audiology Associates

Noté 5 sur 5 étoiles

Ear Wax Removal

Thank you to the Team for helping me to hear again following the removal of my ear wax. Would certainly recommend.

9 mars 2024
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Réponse de Audiology Associates Ltd

Hey Tom,
Thank you so very much for taking the time to review us and sharing your experience.
So thrilled you would recommend the service you received.
Take care
The Team @Audiology Associates 👂🏼

Noté 5 sur 5 étoiles

Very professional company with quality…

Very professional company with quality staff, from the time I made contact with Audiology Associates I was treated with utmost courtesy, Taylor the audiologist diagnosed my problem and gave me several solutions. Once decided on the way forward my treatment was second to none and it’s a pleasure to hear the birds chirping away in my back garden something I have missed for a number of years.
You will not be disappointed in visiting this practice.

8 mars 2024
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Réponse de Audiology Associates Ltd

What a delightful review Mr Bluck! Thank you so very much for taking the time to comment on the service you received from our team.
We are thrilled at the quality of life you’re experiencing as a result of choosing us to assist with your hearing health.
So pleased you’re enjoying the positive change.
We look forward to welcoming you into clinic in the future.
Stay safe
The team at Audiology Associates 👂🏼

Noté 5 sur 5 étoiles

Brilliant staff and super service

Went above and beyond for myself when in need! Staff are super friendly and supportive. As a person with problematic ears I wouldn’t go anywhere else.

21 février 2024
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Réponse de Audiology Associates Ltd

Hi Laine,
So lovely to see you in clinic today and pleased we could offer you help when you were feeling so yuck!
Thank you so very much for your kind review, we appreciate you taking the time to do so.
Take care, the team @Audiology Associates

Noté 5 sur 5 étoiles

Took my 82 year old mum today to have…

Took my 82 year old mum today to have her ears cleaned out, as she was really suffering and lost her balance. All went fine, was quite a challenge for them but my mum came out smiling. She was so grateful and couldn't wait to get back home to ring her friends and tell them she could hear again. Apparently alot of old dead skin in with wax which was quite stubborn. She had been to Doctors twice in last month where they put bicarbonate and 2 weeks later, she had then had to use olive oil but nothing was happening. Her friend had already been to Isan Road with great success and had recommended. So thumbs up to Audiology associates and recommending to all our elderly family members.

15 novembre 2023
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Réponse de Audiology Associates Ltd

Well Mr Williams, this makes delightful reading!
So very pleased to learn that following a recommendation your Mum is also thrilled with her treatment & has regained her ability to chat freely to friends post treatment.
Thank you so very much for taking the time to review. It means so very much to us all and I’ll personally thank Taylor for his treatment of your Mum.
Take care & stay safe
The Team @ Audiology Associates 🦻🏼

Noté 5 sur 5 étoiles

Audiology Associates is Awesome!

I#WATCHING IN FREDERICKSBURG VIRGINIA U S.A.
I never miss an upload!
've never learned so much about a topic I knew absolutely nothing about.I punctured my eardrum as a child.Ive always wanted to know more about what happened.The teaching The feeling of family I want to know about his son his wife the staff.I look forward to the videos My new vocabulary.These guys are as entertaining as The Pimple Popper!He never gripes or complains it's an enlightening experience oerience.It betters me It makes my day better.Definantky a big part of my self care.If I visited your country You. Would be first on my list of places to visit!.I'm in A A.Audiology Associates and I'm a "Waxaholic"

9 avril 2023
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Noté 5 sur 5 étoiles

Very educational and heart warming

Very educational, l didnt realise how others suffer with their ears. Audiology Associates are professional, they are very patient with their patients, very experienced and are caring.
I watch everyday and am amazed with what they do. I am a Chiropodist and have experience of working with the general public.
May this carry on being something we can watch on a daily basis.

5 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great narration

Great narration. I really like to see you (or both) on the screen. It’s more personal; as though you’re talking to us directly.

31 mars 2023
Avis spontané

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