I saw Dr Inder Sawhney for my ADHD assessment and she was excellent from start to finish. She was calm, warm, professional, and made what could have been quite a daunting appointment feel straightforw... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Dr Inder Sawhney was exceptional. She was thoughtful, patient, interested, informative and very kind. She bonded well with my 18 year old daughter and made a process my daughter was very worried about... Voir plus
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Dr Sawhney made me feel very comfortable and at ease during the assessment. She was very patient and asked questions at a pace I felt happy with. She understood completely all of the challenges I have... Voir plus
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Dr Inder Sawhney made me feel very at ease. She listened to my concerns and followed up with questions to help understand what I was explaining better.
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À propos de l'entreprise
Écrit par l'entreprise
We provide quick access to personalised mental health support. Augmentive's online ecosystem empowers individuals to both build and maintain positive mental wellbeing. You have over 1,000 mental health professionals at your finger tips. It is easy to both navigate and access support from the diverse range of specialists which includes therapists, clinical psychologists, psychiatrists and many other specialists. They specialise in a wide range of issues including anxiety, depression, stress and ADHD.
Coordonnées de contact
Fora - One Lyric Square, W6 0NB, London, Royaume-Uni
- 0203 0040515
- info@augmentive.io
- augmentive.io
Professional service and a stress-free process
Ease of access to therapists' profiles allows enquirers to make an informed choice of therapist, and a straightforward process from enquiry to initial meeting for client and therapist takes all the stress out of finding the right person to work with.
Communications from the Augmentive team are timely, concise, warm and friendly. They do all the heavy lifting, so all parties feel they are in professional hands.
10 novembre 2023
Avis spontané
Réponse : Augmentive
Dear Ian
It’s so good to read your review and to know that we’ve been able to make a difference in helping you to seek and access the right therapist to work with. Your review provides us with confidence that our Service is benefitting people and gives us the inspiration to keep striving to offer a high quality pathway to support, always looking for ways to make that journey more comfortable. Thank you so much.
Best wishes
Sarah
Great experience despite initial skepticism
Must say, was bit unnerved by having fork over reasonable chunk of money upfront to officially book the appointment on a website I'd never heard of but in the end, it was a great experience. Correspondence leading up to appt was through and timely and, much to my surprise, I got an appt within a week. Dr Sadiq was great – very knowledgeable and reassuring, exactly what you need in these situations.
9 novembre 2023
Avis spontané
Réponse : Augmentive
Dear Greg
Thank you so much for taking the time to write this review. It means to much to our team. We are delighted that you found it to be a great experience and hope that you continue to benefit from the expertise and caring support that Dr Sadiq offers his patients.
With best wishes
Sarah
Therapist experience
As a therapist on the platform I find the staff respond very swiftly to any questions, Clients have not expressed any concerns in using this secure platform to access therapy. Augmentive takes a low admin fee so is fairer to practitioners than many others.
20 octobre 2023
Avis spontané
Réponse : Augmentive
Dear Hilda
What a lovely vote of confidence! We very much value your trust in Augmentive and your kind words about your experience of the platform. Equally, we very much value the positive comments we've received from your clients, past and present.
Thank you so much.
Best wishes
Sarah
Dr Kurram Sadiq was fantastic
Dr Kurram Sadiq did an ADHD diagnosis and an Autism diagnosis. The service was exceptional and I would unreservedly recommend both him and the Augmentive platform.
12 octobre 2023
Avis spontané
Dr Sadiq was incredibly thorough
Dr Sadiq was incredibly thorough, insightful and reassuring regarding obtaining and explaining my diagnosis, as well as the options to take in response.
30 septembre 2023
Avis spontané
Easy and uncomplicated
The whole process was simple and not complicated. I was sent reminders about everything that needed doing and also several before my appointment. The Dr was very understanding and brilliant and explaining everything. He understood that I was struggling mentally to take everything in. Absolutely well worth the money to not have to wait years on the NHS
10 août 2023
Avis spontané
Great Staff, Great Communication
I used Augmentive following my suspicions of ADHD and I managed to get a quick appointment with Dr Udayan Chakrabarti who is an incredibly pleasant and down to earth man. Following my diagnosis he has kept in touch regularly and assisted me with changing my medication to find the right balance. I strongly recommend using this service as it is a very reasonable price compared to other places but also the communication is fantastic. Thanks to all behind the scenes at Augmentive too. P Geary
16 mars 2023
Avis spontané
We had a very positive experience…
We had a very positive experience during the whole diagnosis and management process. . Dr Khurram had been extremely kind, attentive and listened to set of problems very patiently. The whole procedure was easy and smooth. Follow up appointments were booked without any hassle and once again Dr Khurram was very cautious about potential side effects of medications and titrated the medications carefully.
Thanks for providing an absolute fantastic experience.
16 mai 2022
Avis spontané
Great Company, great DR would recommend
The whole process of booking and getting an appointment was excellent. DR Udayan Chakrabarti was amazing, he made my Husband, who hates talking to new people at ease and listened to each point. I would 100% recommend him and the company.
Thanks again
Gemma and Jamie Townsend
11 mai 2023
Avis spontané
Réponse : Augmentive
Thank you so much for taking the time to share this kind words, Gemma and Jamie. It means so much to us.
We're very glad to hear that you found the whole process of booking and getting an appointment with us to be excellent. It's also fantastic to hear that Dr. Chakrabarti was able to make your husband feel at ease and listened attentively to his concerns. It is a privilege to have been able to support you and we wish you all the very best for the future. Our team are here and happy to help if you need any further support or guidance in the future.
I found augmentive extremely helpful…
I found augmentive extremely helpful and caring while looking for an ADHD diagnosis. I was booked in within 2 weeks of first contact with the company and the psychiatrist, Dr Udayan, was amazing when completing his assessment. Very soft spoken and made you feel comfortable. He is also prompt with replying to any messages and helping you out! Would definitely recommend this service.
11 février 2023
Avis spontané
Réponse : Augmentive
Thank you so much for sharing your positive experience on here, Saskia. We're thrilled to hear that our team at Augmentive was able to provide you with helpful and caring support while seeking an ADHD diagnosis.
It's also great to hear that you were able to quickly access an appointment with Dr. Udayan. He has a lovely approach and we're glad he made you feel comfortable throughout the assessment process.
Thank you very much for recommending our service too. It's a real pleasure to have been of assistance and we wish you all the very best. If you ever need further assistance or have any questions, please don't hesitate to reach out to us.
My name is spoke to Phoebe the…
My name is Sean spoke to Phoebe the receptionist who's a lovely person and highly recommended me Dr chakrabarti who is a fantastic psychiatrist who specialises in ADHD diagnosis Dr chakrabarti is a lovely and an experience doctor he may be feel relaxed and calm while I was being assessed for ADHD the whole procedure was first class from start to finish I would highly recommend him to anyone who feels a need to be assessed for ADHD
10 décembre 2022
Avis spontané
Réponse : Augmentive
Thank you very much for taking the time to leave us such a positive review, Sean!
We are delighted to hear that you had a great experience with Phoebe, and that you were pleased with her recommendation. Dr Chakrabarti is an excellent professional and we are so pleased to hear that his expertise in ADHD assessments and calm demeanour helped you to feel relaxed throughout the procedure. We truly appreciate your comments and are so thrilled that we were able to provide you with the support you needed. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with.
I had an excellent experience.I was in…
I had an excellent experience.I was in a situation where I was feeling like I am standing in a dark tunnel.Dr.Khurram came like a blessing for my son ADHD.He did the assessment on a very short notice.He helped me how to cope with this new diagnosis for my son.He was and he is very approachable and responds very quickly.When my son was eventually started on the medication the services were amazing for the prescribing and delivering the medication safely to us.After the medication initiation Dr.Khurram was fully and actively involved in follow up and even I was getting responses out of hours and over the weekend.I can’t imagine myself in place with my son without help from this service .
I will strongly recommend it to everyone who wants help in that field.
9 septembre 2022
Avis spontané
Réponse : Augmentive
Thank you so much for sharing your experience, Sadia. Dr Khurram is an inspiring professional and we are so pleased to hear that he has provided such positive support. It is great to hear that both you and your son are benefiting from his support. It is a privilege for us to have played a small part in supporting this and we wish you all the best for the future. We are always here if you need any further support or guidance.
Really pleased with my experience with…
Really pleased with my experience with Augmentive. I'm happy to have found them, after doing a long search around ADHD. I booked a callback and had an informative call with someone in the team who took the time to listen and answered my questions about how the process would work. Once we chose a psychiatrist, booking was easy. I found messaging through the platform useful and felt the team really cared about helping me when I had questions. I am very happy with the doctor's approach during the assessment and his recommendations. I feel a weight was lifted off my shoulders.
9 mars 2023
Avis spontané
Réponse : Augmentive
Thank you so much for your kind feedback, Cheryl. We're so pleased to hear that you had a good experience accessing support via Augmentive. We wish you all the best with the rest of your journey and are here if you need any further support or guidance.
We had a difficult experience with Augmentive
We had a difficult experience with Augmentive. My daughter’s diagnosis documentation was emailed to us with the name of a different patient (twice). I had to call them and email to put this right. Arranging for the medication took time, although in follow up correspondence with Augmentive, it seems their pharmacist was calling my daughter. She did not respond as it was a number she did not recognise. There were no texts or messages so she could respond. Also, in emails and phone calls the process was not clarified or discussed at all. Perhaps other patients have a better experience but we did not. I would expect delays when going through CAMHS as the service is underfunded. However, quite the opposite in our case. Her diagnosis for autism within CAMHS was brilliant, although we had to wait. I hope they do learn and respond. The service they offer is not cheap and families often struggle to manage the needs of their children and their finances. The service ought to not be about enriching well paid consultants but to help families that often have struggled for years to understand and help their children.
28 mars 2023
Avis spontané
Réponse : Augmentive
Dear Roza
We were so disappointed to read that you had a poor experience with the Specialist and the support on the Augmentive service. I hope you agree that we responded to your complaint within an hour and that we resolved any outstanding issues you had. All of our Specialists are highly qualified, experienced and registered with the GMC and our mission is to provide excellence alongside them.
We firmly believe that both our team and the Specialists on the platform care deeply about their patients and are dedicated to offering excellent and timely care. The mistake with the name on the Report was not made by the Specialist, but by the medical secretary who has taken full responsibility. I’d like to assure you that no data was inappropriately shared. The reason your daughter wasn’t referred back to her GP is that she hadn’t yet completed her titration period on the new medication with her private psychiatrist. NHS doctors are understandably not willing to take on private patients in a shared care agreement before the medication is stable and optimised by their private psychiatrist. We discovered that the pharmacist was unable to send your daughter the medication as he had called her several times and she had not answered the phone because she didn’t recognise the number. We have since added additional steps so that the pharmacist will inform us if he has any difficulty getting in touch with a patient.
I would like to express our sincere apologies for any inconvenience you’ve experienced. We are totally dedicated to offering an excellent service and when this fails it’s a knockout blow for the whole team.
I hope you felt that the matter was resolved and that you feel we are supporting your daughter properly and safely until her care can be handed over to her GP for ongoing prescriptions.
Finally, we would like to thank you for your feedback. By learning from your experience, we have put in place new ways in which to make sure our clients have experience they are looking for when they come to us for support.
With very best wishes
Sarah
Great selection of psychiatrists at reasonable prices, fantastic customer service and aftercare
Fantastic website with a number of psychiatrists who offer ADHD assessments at reasonable prices. Excellent customer service, the team goes over and above to make sure the customer service is 5 star. Excellent after care with quick response rates. They take the time to sort any issue no matter how small. You are left feeling that they are a company who really cares about improving clients mental health.
13 janvier 2023
Avis spontané
Réponse : Augmentive
Thank you for sharing these kind words about your experience with us, Ruth. We're genuinely delighted to hear that you found our website to be excellent and that our team provided 5-star customer service.
We're also pleased to hear that you appreciated our after-care service and quick response rates. We strive to take proper care of every client and ensure that they feel heard. Thank you for choosing us and trusting us. If you need further assistance or have any questions, please don't hesitate to contact us. We're happy to help.
New company with issues, payment & booking
Though there are reputable practitioners on this site. The company has teething issues with their platform in booking system, payment systems etc ... I would wait for the company to establish themselves before i would trust them with confidential information.
21 novembre 2022
Avis spontané
Réponse : Augmentive
Hi there,
We are so sorry to hear that you have experienced teething issues with our booking and payment systems. Our team is completely committed to offering an excellent Service, both from the human and technological perspectives. We are acutely aware of the importance of trust and confidence. Our systems are GDPR compliant and we ensure that confidential information is protected.
We would love to hear from you so that we can understand the reasons behind your review. We would be very grateful if you would get in touch.
Best wishes,
Kit
Efficient, professional and kind.
The company and employees were all very efficient, professional and kind, which was very important to me.
I was entirely happy with my whole experience with them and would highly recommend them.
15 novembre 2022
Avis spontané
Réponse : Augmentive
Thanks so much for sharing your positive feedback with us. Our team are thrilled to hear that you had a good experience with us. We're grateful for your recommendation and honoured to have earned your trust. Thank you for choosing us and trusting our service. If you have any questions or require further assistance, please don't hesitate to contact us.
We had an amazing workshop from Caitlin…
We had an amazing workshop from Caitlin on beating burnout! She provided everyone with useful tips for stress management and we definitely all learned something new about what burnout is, what causes it and how to keep it at bay!
25 septembre 2022
Avis spontané
Réponse : Augmentive
Thank you so much for leaving us such a positive review, Ella. We're thrilled to hear that you had an amazing workshop with Caitlin on beating burnout, and that you found the tips she provided for stress management useful.
It's great to know that you and your team learned something new about what burnout is, what causes it and how to prevent it. Thank you for choosing us. If you have any questions or require further assistance, please don't hesitate to get in touch.
Augmentive connected me with a…
Augmentive connected me with a brilliant therapist - an incredibly useful platform, thank you.
8 mai 2022
Avis spontané
Réponse : Augmentive
Thank you so much for sharing these kind words about your positive experience, Flora. We are delighted that we were able to connect you with a good therapist.
Thank you for choosing us and trusting us. We wish you all the best, if you have any questions or require further assistance, please don't hesitate to contact us. We are always here and happy to help.
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