Ausphin Pty Avis 

Consider this a serious warning: DO NOT TRUST AUSPHIN. Their customer service is a deceptive bait-and-switch - attentive before payment, completely silent and dismissive after. They are virtually impossible to contact, and getting an in-person appointment is out of the question. Pay attention to the 1-star reviews because they are the only honest ones; the 5-star ratings are from google are manipulated and forced to get rid of the bad reviews. The negligence of this company caused me unimaginable stress and affected my health. They have a terrible reputation for a reason. Save yourself the trauma and seek help from a lawful and legitimate agency.

Worst agency and collecting money only, refund request is hard

They are great liers. They promise you to PR path but everything is a lie. I dont recommend this agency.

All about the lie. I have someone got deported because they didnt imform this person in time. I got almost deported also, because they didnt inform me the immigration department request in time. Luckly I got my own PR few days before it happened. Do not ever use this company. they promise the path to PR/Sponsorship/Job, nothing ever happened. expensive.

Not recommended.

- Overpromises things and doesn't deliver anything as promised. Price and quality of service does not match at all.
- very minimal effort (almost non-existent effort and communication shown)
- ghosts once you asked for refund
- Director of the company is very rude. Only gets a response from Ausphin after being reported to Fair Trading. Had the audacity to say to me that it was "UNFAIR" to bring this matter to Fair Trading and I was trying to ruin their business after waiting almost 4 months for a refund and being ghosted. Tried blaming me on not contacting them when every single time I've called goes straight to the voicemail. None of the numbers that I was provided is available for me to contact, every single one of them goes straight to the voice mail. Then blames the lockdown for not being able to do what they promised to do when in fact, it was not during lockdown when I signed up.

Well done Ausphin, you've checked all boxes.
- Poor quality ✔️
- Poor value ✔️
- Not professional ✔️
- Not responsive ✔️

10/10 would recommend if you want to feel like talking to a wall and gets blamed for it.