After owning 2 x EMX bikes for more than 2 years now, I warn potential buyers against the poor quality. I purchased these bikes as xmas presents for my 2 children. Within the first year the battery te... Voir plus
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Can only comment on the speed of delivery and the way it came packed as i am away with work and have not unpacked the bike yet. Will get back to you when i put the bike together. Kevin
Some List of Assembly order would have been helpful. eg What way the arm on the front forks go. This also affects the disc brake cable routing. The additional mud guards have limp attachm... Voir plus
Apprehensive about buying a bike online without riding one. Very happy with the bike once it arrived, was assembled, and I went for my first ride. Each ride since has increased my enjoyment. The purc... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are an Australian owned and operated company specialized in Electric bikes.
Coordonnées de contact
Suite 246, 4/16-18 Beenleigh-Redland Bay Road, 4129, Loganholme, Australie
- 1300640097
- info@ausstech.com.au
- ausstech.com.au
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My little red beast of Thunder
I am very impressed with Ausstech's customer service and the help they have given me setting up my bike and allowing me to obtain it. They have been very quick, friendly, and professional with all queries. I have had one of their eBikes for a year now, and given the low price of it, it has exceeded my expectation. All products on the bike are quality and affordable too. It is very well built, strong, durable, reliable, and efficient, and it has served my local travel needs adequately. An added bonus is the locked encased battery enclosure inside the bike, making it not only protected from the elements, but far harder to steal. Also, I love the fact that my particular model is a mountain bike as well as a road bike. It is easily customisable and easy to setup. It also looks damn cool and is extremely easy to transport between places if necessary, due to the folding mechanism. Couldn't recommend an eBike better in regards to value for money!

Réponse de Ausstech Holdings Pty Ltd
Wish I got one sooner.
I’ve had the beach rider 20 for about a week now and have ridden 110kms. I got this to go to work instead of driving the 12km round trip. I wish I had of got one sooner. It’s so much fun. I’ve ridden on the road, bike path, sandy/gravel tracks and on the beach and it goes great on them all. The fat tyres make it feel real sturdy. I barely use up 1 bar of battery power for the round trip to work using a combination of all 5PAS. Great customer service from Jack has made purchasing a breeze postage was fast and the bike was well packaged and basically all you had to do was unfold it. It only took about 3 hours to fully charge it straight out of the box. Totally happy with my first ebike nicknamed “the beast” And have had loads of people comment on it already. Well done Ausstech

Réponse de Ausstech Holdings Pty Ltd
Beach Rider
We purchased a Beach Rider and could not possibly be happier with it. Great bike. The transaction was flawless and efficient and delivery was amazingly quick. Everything we asked was answered in a friendly and helpful way. It was a great pleasure to deal with Ausstech! Thanks.

Réponse de Ausstech Holdings Pty Ltd
Fantastic bikes
Fantastic bikes. Have purchased the Monster Z and the beach rider. Love this product will not disappoint. The service is amazing and Jack is always there to help with any questions. Thanks for everything.

Réponse de Ausstech Holdings Pty Ltd
Completely awesome
Completely awesome , although I think a little instructions would be great

Réponse de Ausstech Holdings Pty Ltd
I love it I got mine in 10 days
I love it I got mine in 10 days
The bike was very well package and it arrived to my front door.
Love it
I have not yet received my bike but…
I have not yet received my bike but already I am impressed with the level of service .. good on yea guys.
Tony
Purchased Cruiser 26 Fat Wheel…
Purchased Cruiser 26 Fat Wheel bike..What a beast this bike is..Completely street legal and does the job perfectly enabling a good workout as well as back up power..Easy to assemble but the Front Rack/Guard/Light took a bit of figuring out as no diagram to see..Company was easy to deal with and delivery to rural SA in under a week.🚲🚲🚲
Great service.
as always great customer service good…
as always great customer service good price and very fast shipping will be buying more things in future would recommened to anyone thanks ausstech
Prompt service
Hi GUYS
Hi GUYS
Great people to deal with, No problems with the service very prompt at return my calls ,thanks Jack
Great bike at a fantastic price …
Great bike at a fantastic price delivery time was unbelievably fast. good job guys
Some List of Assembly order would have…
Some List of Assembly order would have been helpful.
eg What way the arm on the front forks go. This also affects the disc brake cable routing.
The additional mud guards have limp attachment bases on front support arm .
I installed the light/horn upside down, I will fix this.
Thin spanners are required for peddles.
Still trying to work out how to fit the carrier, apparently goes at rear.
Some explanation of the controls would help.
PAS 1-4, Walk mode etc
Otherwise you should be pushing the best chain/bracelet Lock available for security.
I will be adding a ding bell as people expect a bell sound from a bicycle.
Would be worth checking each states legislation.
EXCELLENT Product for the price, lot of jealous friends.
Love it !!!!
I received exactly what i ordered…
I received exactly what i ordered Quickly. Thanks for that.
Good spare parts support.
Good spare parts support.. items were dispatched on the day that they were ordered.
Excellent service very quick delivery
Customer service was outstanding hence…
Customer service was outstanding hence why i choose to buy my bike from them
I will update my review once i receive my great looking bike
Excellent service
Excellent service. Love the bike. I would only suggest your manual have some pictures to help with the assembly, particularly the parcel carrier. It would make things a bit easier.
I must admit I am pretty dissapointed…
Service staff on phone are awesome!!! Very helpful and got back to me straight away when I had a little problem.
Very happy
Thanks Jack
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