Austin Macauley Publishers Ltd. Avis 

656
•
TrustScore 3.5 sur 5

3,3

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Noté 1 sur 5 étoiles

Do not touch this company with a ten foot barge pole. Austin Macauley play to people’s egos, charge thousands of pounds and then within a couple of years, they tell you they are no longer going to st... Voir plus

Noté 5 sur 5 étoiles

So far, I have dealt with submissions, production, finance and now marketing and ordering at AM. No problems with any department. All very helpful and professional. Due for publication in a few days a... Voir plus

Noté 4 sur 5 étoiles

I found Austin Macauley Publishers to be an ethical company in my experience. Sadly, I could not afford the fees to cover the publishing of my book. When I explained my health situation, the owners... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Austin Macauley has Published my book, a biography titled "James Maury Esq - First American Consul to the Port of Liverpool 1790 to 1829". The Publication Date was 23rd May 2025. The biography is A4... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison d'édition

Écrit par l'entreprise

Austin Macauley Publishers is an independent publishing house with offices in the UK, USA and UAE. Since 2006, we have published authors in over 40 countries, with award-winning titles in fiction, non-fiction and children's. Our highly successful partnership publishing model provides underrepresented writers in the community with a bridge into the publishing world, combining the professionalism and reach of traditional publishing with the ease of access and flexibility of self-publishing. Committed to the accessibility of titles, we have long worked in all publishing formats (print, digital and audio), while our international distribution networks establish a connection to readers worldwide.


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3,3

Moyen

TrustScore 3.5 sur 5

656 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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3,3

Tous les avis

(656)

41 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Just great

Thus far, Austin Macauley have been wonderfully supportive, and it is very much appreciated.

14 août 2025
Avis spontané
Noté 1 sur 5 étoiles

No editing. No marketing. No response. Nothing.


I published this review on 3/25/24. On 6/16/25, Ganesh Koumar of their marketing department offered some new approaches, but only if I would remove the review.
I removed it. Nothing happened. So I am reposting the review, with some edits.
This was my second book, so I thought I knew what to expect from a publisher - an editor who would push me to make my writing communicate effectively and a marketing department that would get the book noticed in all the right places. And I found some good reviews for Austin Macauley, so I signed the contract hoping for the best. I couldn’t have been more wrong.

Austin Macauley's editing - what there was of it – seemed not to have been done by a live editor. Except that an AI edit would have done a better job. It changed correct grammar to incorrect; in one case it even reversed the meaning of the sentence. I wound up doing all the proofing and editing myself, with no help from a series of about six "Production Assistants" who came and went without noticeable effect.

They did finally publish the book, more than two years after getting my signed contract. Their “Guide to Marketing” promised that I would receive my complimentary copies and other marketing materials within two weeks of publication; it took ten weeks and multiple emails with my new “Senior Marketing Lead,” who agreed that this was unacceptable but admitted she couldn’t do anything about it. That was my first clue about the marketing department.

They listed the book on Amazon and other book websellers in paperback and e-book format. But they didn’t ask me about how to describe the book on those websites, and what they posted trivialized the book. I finally got that improved, although not fully satisfactory, after appealing to Amazon. The holiday season was arriving and my book would be relevant then, so I asked what they were doing to market it and waited to hear from them about press contacts, featured stories, etc.

They weren’t doing anything. They wanted me to construct a website for the book. They wanted me to pay to advertise it in Publisher’s Weekly. They wanted me to market it on social media. Their entire marketing effort consisted of sending a “pitch” to bookstores, libraries, and newspapers prior to publication. I asked to see the “pitch” but never got it. I emailed repeatedly for more information and got no response. Finally I called hoping to speak to a real live person but all I could do was leave a voicemail. That did finally produce a response from my Marketing Lead telling me that all their marketing was done prior to publication but that they might send another “pitch” after six months had passed. It was obvious that their marketing was nearly non-existent.

Austin Macauley “published” my book, in the sense that they got it printed and available for purchase on book websites. That, I suppose, is worth the small fee they charged me, which would hardly cover the cost of preparing and printing. But they stand to lose more than I do if the book doesn’t sell, so I don’t understand why they won’t market it. I have now engaged a professional marketer to do that for me; I’m hoping the extra cost will be covered by a significant increase in sales.

It’s also interesting that the reviews of Austin Macauley are either wonderful (61%) or terrible (24%) with hardly any in between. How does such a love/hate evaluation happen? I can only imagine two possibilities. One is that they make a conscious decision to do nothing for one book out of four. The other is that the positive reviews are phony. Either way, your book faces at least a 25% chance of an unhappy outcome like the one described in my earlier review. Go figure.
I put a lot of effort into my book. I wish I had chosen a publisher who was worth it. If you are an author in search of a publisher, look elsewhere.

1 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Definate Vanity publishers

Definate Vanity publishers. I have had 2 books published by them of which I know some sold as family and friends bought copies that I signed personally yet when the time came for royalty payouts they said my sales were zero which is not correct. I outlaid £10,600 to get the top level of service yet have received absolutely nothing but excuses so AVOID at all costs

6 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Poetry for the Hungry

Austin Macauley Publications were very patient with me through the editing process of my first publication. I am truly grateful to every department for their hard work in bringing this publication to fruition.
I highly recommend this company, more so for those who have never been published before and whom need guidance and reassurance.
Thankyou so much.
Denise Le'Anne.

30 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you, Denise, for your kind words and thoughtful recommendation. We're so pleased to hear that you felt supported throughout your publishing journey.

It was our pleasure to work with you and help bring your first book to life. Wishing you continued success and inspiration in your writing journey!

Noté 5 sur 5 étoiles

Grateful to you for your fantastic work!

Accurate and detailed about the procedure. Keeping me informed, very kind and willing to explain, adapt, etc.
As this was my first experience, I learned that after the second preview of the draft it isn't possible to make further changes, while there were still certain details that needed to be adjusted. So I learned from that as well. Thank you all very much for a wonderful experience and for your great work!

10 janvier 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you so much for your kind words and thoughtful feedback! We're delighted to hear you had a wonderful experience with us. It's always our aim to guide and support authors throughout the process, especially during their first publication journey. We're grateful to have worked with you and appreciate your understanding regarding the final stages of production. Wishing you all the best with your book!

Noté 5 sur 5 étoiles

Very professional and helpful.

Very professional and helpful.
excellent service.

24 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you for your kind words. We’re so glad to hear you found our service professional and helpful. Your feedback means a lot to us!

Noté 5 sur 5 étoiles

Austin Macauley has been excellent!

Austin Macauley has been open, friendly and very professional throughout the journey of editing, producing and marketing my first book. They clearly want only the best for their clients and have always been amenable to email or telephone conversations, without problem. Every department I have had contact with has been keen to support and offer advice when needed. I highly recommend Austin Macauley as an accomplished and experienced publishing company.

23 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you so much for your kind words. We’re thrilled to hear that your publishing journey with us has been a positive and supportive experience. Our team is always here to help and it’s wonderful to know that you felt guided and heard throughout the editing, production and marketing stages.

We truly appreciate your recommendation and look forward to seeing your continued success as an author.

Noté 5 sur 5 étoiles

Austin Macauley is Professional, Personal and Proactive

Austin Macauley is, in my opinion, a highly professional publishing company and one which upholds exacting standards in all departments.

Throughout the whole publishing process, from the original submission of the manuscript of my novel, ‘Dark Runs the River’, through to the actual publication, I cannot speak too highly of the professionalism, creativity and friendliness of everyone, without exception, with whom I have dealt. In one instance only, where I expressed a concern, this was dealt with immediately and entirely to my satisfaction.

The finished publication, I believe, to be exceptional and the supporting advertising material equally so.

I very much look forward to working with Austin Macauley with, hopefully, a second novel.

23 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you for your thoughtful and generous feedback. We are delighted to hear that you found your experience with us to be professional, personal, and proactive. It is always our goal to deliver a smooth and rewarding publishing journey, and we are so pleased that our team met your expectations every step of the way.

We are especially happy to know that Dark Runs the River has been so well received and that you were pleased with the final result and supporting materials. We look forward to the possibility of working together again on your next novel.

Noté 4 sur 5 étoiles

What made my experience great was how…

What made my experience great was how friendly the staff members were when I submitted my manuscript and the journey throughout the editing process all the way up to the publication date

23 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you so much for your kind words. We're glad to hear that our team made your publishing journey a positive one. From submission to publication, we aim to provide a friendly and supportive experience at every step.

We truly value contributing to your publishing journey and look forward to seeing your book reach more readers.

Noté 5 sur 5 étoiles

My experience with Austin Macauley Publishers

My experience with Austin Macauley Publishers has been very exciting!
Their precision, accuracy and professionalism are the basis of my work with them.
I highly recommend them, for their incredible performance in every aspect of true literature.

22 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you for your thoughtful feedback. We are so pleased to hear that your journey with Austin Macauley has been an exciting one. It's always our aim to approach every stage with care, precision, and professionalism, and we're glad that this came through in your experience.

We truly appreciate your recommendation and look forward to continuing our work together.

Noté 5 sur 5 étoiles

Service was excelleny

Austin Macaulay have been excellent in their execution of every stage in the process of printing my book. Everything has gone on schedule, and it has been so easy on me. I am truly grateful for their services.

21 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you for your wonderful feedback. We are so pleased to hear that you found the publishing process smooth and on schedule with Austin Macauley.
We are grateful for your trust and partnership, and we are excited to see your book reach more readers.

Noté 5 sur 5 étoiles

Experience

they published my book in the quickest way possible and through the process offered their support and kept us updated on what was happening, the staff are very lovely and make it a positive experience

21 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you so much for your kind words. We are thrilled to hear that you had a smooth and supportive publishing experience with us. Our team is dedicated to keeping authors informed and involved every step of the way, and it is lovely to know that you felt supported throughout the process.

We look forward to continuing this positive journey with you.

Noté 1 sur 5 étoiles

I do not believe this company at all

I do not believe this company at all, from start to finish it has been a complete shambles, once you hand over your hard earned money communication ceases. They promise to promote your book through media stations etc ( rubbish) editing was a shambles, 3rd time they got it right my 15 year grandson did a better job. They have basically done nothing to promote my book, I’m embarrassed to say I fell for for this dishonest company and will now be asking a refund for the stress they have caused .

21 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

We are truly sorry to hear that you feel this way and that your experience did not meet your expectations.

At Austin Macauley, we always aim to keep communication open throughout the publishing process. We involve our authors at every stage, from editing and cover design to marketing outreach. Our titles are made available globally through major retailers including Amazon, Waterstones, and Barnes and Noble.

We would like to look into your concerns more thoroughly, especially around your editing experience and marketing expectations. If you could kindly share your book title or pen name, we'd appreciate understanding your publishing journey.

Noté 5 sur 5 étoiles

No Gripes about AMP

I'm currently working on my second book with AMP, as my first experience with them was very good. They were there when I had questions and 100% followed any directions I had regarding my book The Sisters Graves. I truly had full creative lead on my work. People complain that you have to pay, but that's becoming the norm throughout the industry, unless you are a full-on celebrity and traditional publishers know they can recoup an advance, if you even get one - or you have an in or a connection within a particular company. Few, if any, will take you on, let alone read your work, without one of those two things. Also, when you pay, you basically become a financial partner in your own work. You have more control over your own work. I've worked with "traditional" publishers and ended up crying over their choices - them having ignored my input. Personally, I've had a great experience with AMP. Until I don't, I'll stay. They are cooperative and yet accommodating. As far as the marketing, the norm today, also, is that the author has to do a great deal of the marketing. I'm very lazy about that, yet I've sold more books with AMP than with traditional publishers I've been with, with the exception of one. Anyway, good luck, whichever company you go with! I'm just giving you my personal experience with AMP.

20 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you so much for sharing your experience and for trusting us again with your second book. It means a great deal to hear that The Sisters Graves was a positive journey for you and that you felt creatively supported throughout the process.

We believe that every author should have a say in how their book takes shape, and it is great to know that our team delivered. You highlighted something so important—being a financial partner in your own work can give authors more creative control and ownership, which is exactly what our partnership model is designed to do.

We also appreciate your thoughts on marketing. As you rightly said, today’s landscape often calls for authors to take an active role in promotion, and we are always here with resources and materials to help support that process.

Thank you once again for your kind words. We look forward to seeing your next title come to life.

Noté 5 sur 5 étoiles

Noah’s Harvest (Publication date 18 July)

I want to thank the team at Austin Macauley for bringing this idea to life. The process was smooth and I am very pleased with the end result.

Noah is very proud of his book and can’t wait for everyone to read it :)

14 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you so much for your kind words. We are delighted to hear that you enjoyed the publishing journey and that you are happy with the final result.

It is wonderful to know that Noah is proud of his book, and we are just as proud to have helped bring his story to life. We look forward to readers enjoying it as much as he does.

Wishing you both continued success.

Noté 4 sur 5 étoiles

Austin Macauley printed my book

Austin Macauley printed my book, Cornelius and Cedric's Woodland Adventure', in 2025. Stayed in regular contact. Answered the many questions I had quickly. Gave me an estimated print date but came in four months early. Made a very good job of the book, cover to cover. Adhered to my wishes.

30 avril 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you so much for your kind words about Austin Macauley and for sharing your experience with Cornelius and Cedric’s Woodland Adventure. We are thrilled to hear that you were pleased with the final result and that the publishing process was smooth and supportive from start to finish.

It is always our aim to keep authors informed, involved, and confident every step of the way. We are especially glad we could deliver your book ahead of schedule and meet your expectations from cover to cover.

Wishing you continued success with your woodland adventure. We are proud to have been part of your publishing journey.

Noté 1 sur 5 étoiles

Beware these guys are a scam

Beware these guys are a scam, your book won't sell because they don't market the books, they take your money (hefty fees) throw it on Amazon, 100% vanity publishing at an extortionate cost, national TV already investigating their activities, walk away and if you can't get a real deal via a bona fide publisher, then self-publish via amazon, scam, scam, scam!!

12 juillet 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Hi Kevin,

Thank you for taking the time to share your thoughts. We understand that personal expectations can vary throughout the publishing journey. However, we'd like to clarify important points regarding our publishing model and the services we provide.

Our publishing model offers two types of contracts, as stated on our website, should we wish to accept or deny the opportunity to publish. An offer of a publishing agreement depends on various factors, such as marketability. The decision to offer a specific contract is not a reflection of an author's talent or the quality of their writing, but rather a business assessment of the publishing viability of a manuscript. All publishing costs are transparently outlined in the agreement, and there is no obligation to proceed. We understand the different routes to publishing that may align with individual expectations.

Our marketing support is not limited to just listing books on Amazon. We work with global distribution partners such as Ingram, Gardners, Overdrive, and Findaway, making books available in print, digital, and audio formats worldwide. We strive to support each of our authors with a tailored approach, including pitching books to various outlets, though the outcome of these efforts can sometimes vary and is dependent on the interest from third parties. We're proud to have supported many authors throughout the publishing journey and highlight the key achievements on our website.

Should you require assistance, please contact our marketing department. We'd be happy to help.

Noté 1 sur 5 étoiles

If you value your work watch them very carefully.

I sent Austin Macauley a perfected and protected copy of my book - painfully corrected after they had somehow botched my work through edits on more than one occasion - to the point I refused to sign the certificate of proof and escalated my concerns. I had sent them the copy for print and the copy that was published was literally littered with mistakes, poor formatting and was an embarrassment to promote and I cringed every time I tried to read it. Still, today I tried to read a section and it literally made me seethe with annoyance hence the delayed review of my own book trusted to Austin Macauley. They don't care and will destroy your work. Beware. UPDATE - This review is currently being reviewed and I will update at the end of the procedure in all fairness.

30 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

I can't even give them 1 star

I can't even give them 1 star, however to write this review I gave them 1 star. Anyone who gives them a good review probably works for them. In 2020 I paid them to publish my book. I also paid them to re publish a previously published book. They continued to make errors, including "eliminated paragraphs,"dropped the ending of the book. Emailed me Christmas Eve and if the book wasn't completed in 24 hours they were going to print all the errors, they made. I have never received a royalty payment on either book. they did not adhere to the contract. They are apparently a European company as all correspondence comes from Europe. They claim to be a New york company. ??? Do not use this company!!!

29 juin 2025
Avis spontané
Noté 2 sur 5 étoiles

I do not recommend Austin Macauley…

I do not recommend Austin Macauley unfortunately. Keep looking - Be patient.
They are just in the middle of a scam and not a scam. They know all the tricks to make themselves look like the professionals that care about the writer - trust me - they do not. I did ALL the work for my book- AM would send me promptly the bill due date every month. But they never actually did any editing & proofreading. I created the cover etc... They kept asking me to sign the proof reading contract - if I had signed it - I would have paid for my book with errors. They do not CARE. They did minimal marketing and they NEVER PAID ME for the books I SOLD.
Bad MOJO! STay away! Be patient - if your work is good - it will happen.

1 mars 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you for taking the time to share your experience.

At Austin Macauley, we take our responsibility to authors seriously and strive to offer a supportive, collaborative publishing journey. For partnership contracts, the publishing fee covers professional services such as proofreading, typesetting, cover design, and distribution and at no point should an author feel like they are carrying the process alone.

Proofreading is a key part of our production process, and authors are always given the chance to review and approve their manuscript before it goes to print.

As for royalty payments, these are issued in accordance with the schedule outlined in your contract.

Wishing you the very best for the future.

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