Austin Macauley Publishers Ltd. Avis 

656
•
TrustScore 3.5 sur 5

3,3

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Noté 1 sur 5 étoiles

Do not touch this company with a ten foot barge pole. Austin Macauley play to people’s egos, charge thousands of pounds and then within a couple of years, they tell you they are no longer going to st... Voir plus

Noté 5 sur 5 étoiles

So far, I have dealt with submissions, production, finance and now marketing and ordering at AM. No problems with any department. All very helpful and professional. Due for publication in a few days a... Voir plus

Noté 4 sur 5 étoiles

I found Austin Macauley Publishers to be an ethical company in my experience. Sadly, I could not afford the fees to cover the publishing of my book. When I explained my health situation, the owners... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Austin Macauley has Published my book, a biography titled "James Maury Esq - First American Consul to the Port of Liverpool 1790 to 1829". The Publication Date was 23rd May 2025. The biography is A4... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison d'édition

Écrit par l'entreprise

Austin Macauley Publishers is an independent publishing house with offices in the UK, USA and UAE. Since 2006, we have published authors in over 40 countries, with award-winning titles in fiction, non-fiction and children's. Our highly successful partnership publishing model provides underrepresented writers in the community with a bridge into the publishing world, combining the professionalism and reach of traditional publishing with the ease of access and flexibility of self-publishing. Committed to the accessibility of titles, we have long worked in all publishing formats (print, digital and audio), while our international distribution networks establish a connection to readers worldwide.


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3,3

Moyen

TrustScore 3.5 sur 5

656 avis

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(656)

41 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

What is the fee for?

I was sent a contract which asked me to pay the company £3000 to publish a novel. No figure was given for the number of copies that would be printed, and in fact, as I found out, they only print on demand. They take your money but take no risk. In order to recoup £3000, with a royalty of 60% on a book price of £10, you would have to sell 500 copies. Most first-time novelists don't even sell 200 copies in their first year.

27 juin 2024
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you for taking the time to share your thoughts. We understand your concerns, and we appreciate the opportunity to provide some clarity around our publishing model and practices.

At Austin Macauley, we offer both traditional contracts, where the company covers all publishing costs, and partnership contracts, where the author is asked to contribute financially. In a partnership model, we cover up to two-thirds of the total publishing cost, and the author contribution supports services like editing, design, production, distribution, and marketing.

We understand that investing in your work is a significant decision, and we strive to be transparent about the costs involved. Each contract is reviewed in consultation with our editorial team, and we encourage authors to ask as many questions as they need before making a decision.

If you’d like to discuss your experience further or have specific concerns about your contract, our team would be happy to speak with you directly. Please feel free to contact us at mail@austinmacauley.com.

Noté 5 sur 5 étoiles

Very helpful production team

The production team was very helpful and informative. Whenever I emailed the team, asking a question, they always replied quickly and in great detail. I was always kept updated on the stages of my book’s production.

25 juin 2025
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Réponse de Austin Macauley Publishers Ltd.

Hi Rick,
Thank you for taking the time to leave a review. We're delighted to hear that you had a smooth experience with our production team. It’s great to know you felt well-supported and informed throughout your publishing journey.

Noté 4 sur 5 étoiles

I found helpfulness

I found helpfulness, commitment to the work, and ideas about marketing.

25 juin 2025
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Réponse de Austin Macauley Publishers Ltd.

Thank you for your lovely feedback! We’re so pleased to hear you found our team helpful and committed, and that our marketing ideas added value to your publishing experience. Wishing you all the best in your continued journey as an author!

Noté 5 sur 5 étoiles

I found the editing process…

I found the editing process particularly useful and constructive. Throughout the publishing process I was kept abreast of what was going on.

25 juin 2025
Avis spontané
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Réponse de Austin Macauley Publishers Ltd.

Thank you so much for your kind words! We're thrilled to hear that you found the editing process helpful and that you felt well-informed throughout your publishing journey with us.

Noté 1 sur 5 étoiles

Don’t fall for impressive presentation

I was offered a publishing contract where I had to pay an ‘advance’. Their contract and presentation is impressive and professional looking, but don’t be fooled. They give you a feedback letter from their board which heaps praise on your book, but read it carefully and you will notice that they have simply inserted your main character’s name into a standard template and it’s likely they didn’t even read it. I called their office and the person I spoke to was not very enthusiastic and seemed eager to get me off the phone, quite odd for someone they’ve just offered a contract to. Trust your instincts, they are a predatory sales company feeding on vulnerable new authors traditionally starved of praise and validation.

13 juin 2025
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Réponse de Austin Macauley Publishers Ltd.

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with us didn’t meet your expectations and we appreciate the opportunity to clarify a few things.

At Austin Macauley, we believe in giving authors the opportunity to be seen and heard to highlight their work and gain visibility within the professional publishing industry. For this reason, we operate under a partnership publishing model. This allows us to offer both standard contracts at no cost, where mutually beneficial, and partnership contracts, where authors may be asked to contribute financially. In partnership contracts, we cover up to two-thirds of the total publishing cost and provide full editorial, design, production, and marketing support.

We understand your concern about the feedback letter and presentation. While we do use consistent formats for communication, every manuscript is read and reviewed by our editorial team before any offer is made.

Wishing you the very best in your publishing journey,

Noté 5 sur 5 étoiles

A highly recommended publishing company.

From the moment my book was presented to the Editors for review, I was kept fully informed throughout every stage of the process. I've just received the 25 complimentary copies of my autobiography 'Aeroplanes and an Angel' and all of the other associated advertising material. A very professional and impressive publishing company. I would recommended Austin Macauley to all budding authors. Well done and a huge thank you.

23 juin 2025
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Réponse de Austin Macauley Publishers Ltd.

Thank you so much for your kind words and for trusting us with Aeroplanes and an Angel!

It means a lot to know you’re happy with the final result and the promotional material. We’re proud to have been part of your publishing journey and truly appreciate your recommendation!

Noté 5 sur 5 étoiles

The Act of Reading

I decided to publish with Austin Macauley after reading the editors’ detailed report on my submission. Their insights into my poetry were most impressive, surprising even. They have been professional and courteous throughout the publication process. I would work with them again.

23 juin 2025
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Réponse de Austin Macauley Publishers Ltd.

Hi Maurice,
Thank you so much for your feedback about your publishing journey with Austin Macauley Publishers. We're really glad our editorial feedback connected with you.

Noté 5 sur 5 étoiles

My experience with Austin Macauley was very fruitful.

My experience with Austin Macauley Publishing Ltd. was very positive, as I received quick responses and good suggestions for the book title during our correspondence. I am also very pleased with the editing and layout of the images in the text. Above all, the co-operation in selecting the title was very fruitful.

23 juin 2025
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Réponse de Austin Macauley Publishers Ltd.

Thank you so much for your kind words! We’re really glad to hear that your experience with us was a positive one.

Wishing you all the best on your publishing journey, and we look forward to continue working with you.

Noté 4 sur 5 étoiles

A woman's experienceMy experience is related to actual…

My experience is related to actual life. It is the experience of a woman who found herself struggling against terrible forces beyond her will. It is the history of a soul which sought freedom from pressures ,especially the forces of backward , patriarchal society.
Austin Macauley publishers is doing well publishing my book and marketing it to the civilised world so that people there will get to know about women in the orient and notice their sufferings.
I am so grateful to them, I rate them as excellent.

10 juin 2025
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Réponse de Austin Macauley Publishers Ltd.

Hi Nahida Saad,

Thank you for sharing your experience with Austin Macauley Publishers. We look forward to continue working with you!

Noté 1 sur 5 étoiles

Austin Macauley…a disaster.

Austin Macauley
I used the hybrid system with this company and must express gross dissatisfaction. They are the worst company I have ever met, unprofessional and untrustworthy.

My book, ‘The Singing Horses’ was written while myself and many other authors were going through three rounds of voting in a competition for the prize of a publishing contract. I thought it was like a horse race and wrote a story as a sideline involving 40+authors who wished to take part. They chose a stall number and the breed of horse they wished to be. After the contest I rewrote it with just the 23 who wished to be involved because we felt it would make an excellent film.

I tried several ways to get into the film industry before publishing it. Austin Macauley came up first in an internet search and appearing as traditional publishers. I emailed explaining how the book had come to fruition, stating that the horses were in description only (we had used internet images for our own purpose and they could not be used as it would be copyright infringement) and would need illustrating by the graphics department, also needed marketing to film industry. Were they able to offer this. The reply from submission was yes. I, naively, assumed it was yes to everything. I was incorrect in that assumption.

I then sent the ms. and was delighted to receive a contract. When I read it, I realised it was hybrid and not traditional. They wanted £2,500. I was still under the impression that they would provide all I needed. It was a road into the film industry and therefore a worth while investment. How wrong was I?

It was a smooth transition from Submission to Production after payment. I received a form requiring details like bio, blurb, photo. Completed and returned. Acknowledged. All was fine. They could get on with it. The illustrations would be done simultaneously with the cover. I waited. I waited. I waited. Six months passed by. I emailed. What was taking so long? The manager assigned to me was on holiday someone else checked and replied. Nothing had happened. It was still waiting for an editor. I was far from pleased, but my email did start the ball rolling.

Next stage the cover and illustrations. At this point I realised there was no continuity between departments. No notes passed on etc. No real interest, feeling or concern for authors or their books. I knew how a suitcase on the conveyer belt felt. Thrown around with neither care nor concern. They refused to do the illustrations which ruined the book.

Eventually, I received the first editing. Again, disappointment. The acknowledgment and appendix were missing. They assured me they would be in with the second editing. No, they were not. Clearly no communication with colleagues or notes. I added the acknowledgments but was unable to add the appendix. It was not published.

After twenty-one months on December 10 2020 the book was live and progressed to marketing. Well, now I would have contact with the film world. No! I would need to go elsewhere for that. What did marketing do for me? Set up a website, put the book onto places like Amazon, Barnes and Nobel, onto the Net by pressing a few buttons and then sat back. What did they do next? Nothing! There was no further help or advice. I did my own marketing.

Royalties? Yes, I received only one payment after six months during the publication period. Impressive. After that they raised the bar from £10 to £50. No payment until you were above that level. My final payment was October 14, 2024 six months after they had taken my book off the market.

It was a total waste of time and money. They claim to be traditional publishers. They are not. Avoid them like the plague.

I have given a 1* because there are no minus figures. Useless.

14 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Austin Macauley has Published my book "James Maury Esq First American Consul to the Port of Liverpool 1790 - 1829"

Austin Macauley has Published my book, a biography titled
"James Maury Esq - First American Consul to the Port of Liverpool 1790 to 1829". The Publication Date was 23rd May 2025. The biography is A4 size, 250 pages with colour illustrations. I would just like to say that the published book is beyond my expectations! It's brilliant, beautifully presented with a lot of hard work from the production team. Thank you again A/M for producing such a good book!
I am now hoping that the A/M promotion team can now produce the results of promoting the biography for the American market! I would love to see my book to sit on every American Library Shelf!

23 mai 2025
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Réponse de Austin Macauley Publishers Ltd.

Thank you so much for your kind words and for trusting us with your work, James Maury Esq – First American Consul to the Port of Liverpool 1790 to 1829. We’re absolutely delighted to hear the final product exceeded your expectations — our team truly enjoyed working on it.

Noté 1 sur 5 étoiles

Rubbish!

Not great tbh they did nothing to help with my marketing on my book and even when I started with my book and someone from their team designed my front cover I politely asked for a few changes and they were very rude. Complete waste of time just go into self publishing!

15 juin 2025
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Réponse de Austin Macauley Publishers Ltd.

Thank you for your feedback, though we’re saddened to hear your comments.

We’d really appreciate it if you could share the name of your book so we can look into this further.. Regarding the cover design, we’d also love to know what specific changes you had requested.

Noté 5 sur 5 étoiles

EXTREMELY HAPPY WITH AUSTIN MACAULEY

I have been working with AUSTIN MACAULEY PUBLISHERS for about a year and it is an ongoing excellent experience. From the very moment I was contacted about the acceptance of my manuscript and all through production (book cover, corrections of the 590 pages, copyrights, etc) they have been patiently there to assist me. When my book was published on 21 March 2025 (THE AIR THAT WE BREATHE Book One “Leicester” by Simon M. Zayas) me and my family were so pleased to receive a beautifully printed book of the highest quality. I STRONGLY SUPPORT working with Austin Macauley Publishers as a very professional publisher who continues to assist me as I write Book Two and Book Three of my trilogy. I completely trust them and am very, very happy to have them as my publisher. Being a first-time published author is scary but they are always there for me and ALWAYS answer my calls and emails. I am happy to have entrusted my writing to them and will do so in future.

15 mai 2025
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Réponse de Austin Macauley Publishers Ltd.

Hi Mr Zayas, Thank you so much for leaving your feedback. We look forward to continue working with you. Should you need any assistance at any time please do not hesitate to reach out to the Austin Macauley team.

Noté 1 sur 5 étoiles

My experience was unsatisfactory

I paid 2,300 for a A5 sized book of 96 pages. Although it was for a niche market, and I did not expect massive sales, I had a marketing plan to implement and was encouraged by their comments: "We encourage our authors to be as involved with the marketing process as they feel comfortable, as it is in our experience that the highest levels of success are reached when author and publisher form a collaborative partnership.' Up to the time I paid the money, they were very professional and responsive. Once I had paid, however, the response became minimal and I was unable to collaborate with them on the marketing side. Inevitably, the books sales were poor and AM pulled out from the cooperation after two years. I tried to contact them once again about my marketing ideas but they blocked me. This is my experience. I would add that they are not mentioned in the 2025 edition of "Writers and Artists Yearbook' which lists all reputable publishers and agents in the UK + Ireland, USA, Canada and Australia.

11 mai 2025
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Réponse de Austin Macauley Publishers Ltd.

Hi John,

Whilst we cannot locate your correspondence with Austin Macauley Publishers, we understand that every author has different expectations when it comes to publishing.
Our marketing department are always here to discuss collaborating with authors.
May we take this opportunity to wish you the best on your future endeavours.

Noté 1 sur 5 étoiles

Dismal Performance

After taking 5300 pounds Austin Macauley butchered the text of my book and delivered a 14 second YouTube video, 7 seconds of which promoted themselves. Their marketing department didn’t lift a finger to help me promote the book and their production department stopped me making improvements 8 months before publication. Run from AMP. Most of their good reviews are from those clients they haven’t screwed yet. Glorified printers and insulting hooligans who left a “ work of fiction” description in the copyright notes ( I removed it myself) of my book which was a reference book based on 300 peer reviewed scholarly articles .
They have a policy of not telling you if the book sales are poor so that you find out 9 months later.
All their “ distribution “ department does is put you on sellers lists of 30 million titles and wait until you fail, giving a deeply referenced book no more weight than a romance short story written in a weekend.
I found them to be deeply dishonest, constantly lying.

26 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

They're just after your money!!

I received an email unexpectedly from Austin Macauley a year after I’d sent my manuscript to them - they showed interest in publishing my book and wanted me to sign a contract and pay a high fee for it to be published.
I was unsure about paying but they said I would have book signings and radio interviews as part of the package.
Once I’d signed the contract, the process in getting my book published was very slow - taking about a year! This seemed unnecessary.
They would always remind me in their emails that the book wouldn’t be published until I’d paid the full amount which I did in instalments over a period of time. This could explain why it took so long!
When the book was published I asked about the supposed radio interviews and book signings I was meant to have but they never happened! In fact once they got my money they went all quiet after that.
A very disappointing experience with Austin Macauley and I wouldn’t recommend them - they’re just after your money!!

1 novembre 2024
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Réponse de Austin Macauley Publishers Ltd.

Hi Natalie,

We appreciate your feedback.

We understand that the production timeline can sometimes feel lengthy, but this is not uncommon in the publishing industry. Every step, from editing to design and formatting, is carried out with careful attention to detail to ensure the best possible outcome for each book. We collaborate with experienced designers and production specialists to maintain quality throughout the process. The production team take the steps of publishing on your behalf, sending updates and corresponding with the production team as a whole on the author's behalf.

Our marketing team will reach out shortly to discuss your concerns.

Noté 1 sur 5 étoiles

2 years and still we wait .....

We are currently having immense difficulties with this publisher. Two years ago they took a publishing fee off my then 78 year old mother and now two years on and 4 shockingly unacceptable proofs later we are still awaiting the finished article.

On 2 occasions in the last three months I have been promised something within a week and yet we still wait.
Since paying her publishing fee my mother has now been given a terminal diagnosis for stage 4 cancer and her only wish is to see this book in print before she inevitably passes and whilst we have had assurances from this company that this will happen we have now written this off as extremely unlikely.

If someone from Austin McAuley genuinely read this feedback and wants to help facilitate the publication of my mums book then I will happily amend this review, however, something tells me this is not going to happen.

22 avril 2025
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Réponse de Austin Macauley Publishers Ltd.

Hi Phil,

Thank you for sharing the experience, we are saddened to hear expectations have not been met. We understand that the production timeline can sometimes feel lengthy, somewhat not uncommon in the publishing industry. Every step, from editing to design and formatting, is carried out with careful attention to detail to ensure the best possible outcome for each book. We collaborate with experienced designers and production specialists to maintain quality throughout the process. The production team take the steps of publishing on behalf of the author, sending updates and corresponding with the production team as a whole on the author's behalf.

Our team have sent the latest files on Wednesday and look forward to receiving correspondence to further progress to the next stage.

Should you have any questions in the meantime please feel free to reach out to our teams, we'd be happy to discuss this with you to rectify the situation.

Noté 1 sur 5 étoiles

AUTHORS—DO NOT USE AUSTIN MACAULEY!

AUTHORS—DO NOT USE AUSTIN MACAULEY!

Despite what they promise in writing:

• They do not edit, they merely proof—poorly (my “proofreader” didn’t know the difference in usage between a comma and a semicolon, for example). Instead of polishing they introduced mistakes into my text which I had to correct repeatedly.
• The hardcover books do not have dust jackets. The pages are glued into the spine making the books hard to open, and when opened, the spine breaks.
• They offer almost none of the marketing services that they promised me in writing. They promised “book signings” but offered me only one in two years. They refused to contact or promote my book at my local bookstores, which I requested, that cater to the clientele who would be interested in my book.
• And they play fast and loose with royalties. It is increasingly doubtful that I have been paid royalties on all the books sold through Amazon. And they offer spurious, arbitrary excuses to deny the contractually proffered 25% on export books.

Austin Macauley touts itself as a “hybrid” publisher. Don’t be fooled—it is barely more than a vanity press.

14 avril 2025
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Réponse de Austin Macauley Publishers Ltd.

Hi Susan,

Thank you for sharing your feedback.

At Austin Macauley Publishers, we aim to support our authors and produce high-quality books that meet both the authors' and the market's expectations. Rest assured, printed versions of your book are in line with industry standard.

It’s important to note that whilst we make every effort to secure results, the outcomes rely on third parties and are not guaranteed as per the contract.

Austin Macauley operates as a hybrid publisher, this model allows us to provide various publishing services whilst also encouraging our authors to participate actively throughout their publishing journey.

As your book is still in publication, please reach out to our teams.

Noté 1 sur 5 étoiles

Please avoid AMPL you won't regret it

Please, please do yourself a favour and self publish for free on Amazon Publishing then use the money AMPL request in advance to promote and market yourself.

Once AMPL have your large upfront payment they do very little. Proof reading is abysmal. Cover designers don't bother to read the synopsis of the book. Marketing and promotion consists of a couple of social media posts and a generic email to their contacts. That's it. I am so utterly disappointed with them. Hindsight is a wonderful thing and I so wish I hadn't bothered. No doubt this post will get another long diatribe of excuses. They should be utterly ashamed.

1 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Gaslighting Publisher

Austin Macauley accepted my manuscript but only offered a partnership contract which would’ve cost thousands of pounds. They refused to offer a standard contract, which they actually do offer, despite being incredibly complimentary with their acceptance letter. The acquisition manager in particular tried to gaslight me by claiming the decision was not a reflection on the quality of my writing. This publisher only seems interested in getting your money.

7 mars 2025
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Réponse de Austin Macauley Publishers Ltd.

Hi,

Whilst we cannot locate your correspondence with Austin Macauley Publishers, we understand that every author has different expectations when it comes to publishing.

Our publishing model offers two types of contracts as stated on our website should we wish to accept, or deny the opportunity to publish. An offer of a publishing agreement depends on various factors such as marketability. The decision to offer a specific contract is not a reflection of an author's talent or the quality of their writing but rather a business assessment of the publishing viability of a manuscript.

We remain committed to supporting authors at every stage of their journey and providing positive feedback. Should you wish to seek a traditional contract with a different publisher, a literary agent can open opportunities for you should they wish to represent you and your book.

All the best for your future publishing endeavors.

Best regards,
Austin Macauley Publishers

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