I purchased some glass media for my pool. Unfortunately the bag was torn in transit, I sent an mail on the day I received, within the hour on a Saturday evening Simon responded promptly and offered a... Voir plus
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Accounts/purchasing/the warehouse team all made the experience with the company reassure me that contact with the client and their genuine aim to please was high on their agenda. Updates were regularl... Voir plus
L'entreprise a répondu
They got my pool heat pump back under wifi control by replacing the wifi module free of charge, even though out of warranty.
L'entreprise a répondu
We had purchased a Heat Exchanger for our above ground pool and having set it all up we had an E6 error Bearing in mind this was 3.30 on a Friday before the Bank Holiday the gentleman video called us... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de pompe à eau
- Piscine couverte
- Piscine extérieure
- Fournisseur de pompes
- Magasin de matériel pour piscines
À propos de Automated Environmental Systems
Écrit par l'entreprise
The fastest growing area of our business is swimming pool equipment, specifically swimming pool heat pumps. We have helped thousands of customers find cost effective heating solutions for their pools, a heat pump can save you up to 80% on the cost of heating your pool compared with traditional heating methods.
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
Coordonnées de contact
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, Royaume-Uni
- +441284658770
- sales@automatedenvironmentalsystems.co.uk
- automatedenvironmentalsystems.co.uk
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Automated Environmental Systems
Hi Frank, always glad to help, thanks for the five star review.
Kind Regards,
The team at AES
I ordered the wrong pump and there was…
I ordered the wrong pump and there was no quibble it was picked up and changed the next day.
I have used these guys a few times now great product great service will continue to use them
Dave Walker
30 janvier 2025
Réponse de Automated Environmental Systems
Hi Dave, thanks for your continued custom, always more than happy to help, glad we were able to sort out the ordering error for you.
Kind Regards,
The team at AES
Réponse de Automated Environmental Systems
Hi Ian, always happy to help, thanks for the five star review.
Kind Regards,
The team at AES
Réponse de Automated Environmental Systems
Hi James, thanks for the recommendation and the five star review.
Kind Regards,
The team at AES
Quick and easy
Quick and easy. One phone at 9:30am and within minutes my part was ordered. Seconds later the Payment Method was E Mailed. The part was dispatched before 2pm and arrived the very next day.
4 février 2025
Réponse de Automated Environmental Systems
Hi Kevin, thanks for the feedback, always happy to help, thanks also for the five star review.
Kind Regards,
The team at AES
Good company to deal with
Good company to deal with - timely response to e-mails and had spares in stock.
3 février 2025
Réponse de Automated Environmental Systems
Hi David, always more than happy to help, thanks very much for the five star review, much appreciated.
Kind Regards,
The team at AES
Very helpful with great technical…
Very helpful with great technical knowledge always available for support and advice, have offered equipment to test on sale and return and willing to hold call off stock
5 février 2025
Avis spontané
Réponse de Automated Environmental Systems
Hi Dean, always more than happy to help, thanks very much for the five star review, much appreciated.
Kind Regards,
The team at AES
Wauw what a company
Wauw what a company . Never experienced such a company with such a commitment for their customers . Thanks Adam Pringle and Simon ward for all the help !!!!
5 février 2025
Avis spontané
Réponse de Automated Environmental Systems
Hi, always more than happy to help, thanks very much for the five star review, much appreciated.
Kind Regards,
Simon and the team at AES
Réponse de Automated Environmental Systems
Hi, always happy to help, many thanks for your feedback and the five star review :)
Kind Regards,
The team at AES
Proper excellent service as usual
7 janvier 2025
Réponse de Automated Environmental Systems
Hi Simon, always happy to help, many thanks for your feedback and the five star review :)
Kind Regards,
The team at AES
Air source heat pump
A great addition to my koi pond, fast and well package delivery. Spot on service
2 janvier 2025
Réponse de Automated Environmental Systems
Hi Mark, many thanks for your feedback and the five star review :)
Kind Regards,
The team at AES
Great service and communication
13 janvier 2025
Réponse de Automated Environmental Systems
Hi Sean, many thanks for the five star review :)
Kind Regards,
The team at AES
It was so easy to order and pay
It was so easy to order and pay, arrived within 24 hours.
9 janvier 2025
Réponse de Automated Environmental Systems
Hi Alan, many thanks for your feedback and the five star review :)
Kind Regards,
The team at AES
Couldn't recommend enough
Couldn't recommend enough, customer service second to none, Simon went out of his way to assist me with issues i was having and what settings required
10/10
7 janvier 2025
Avis spontané
Réponse de Automated Environmental Systems
Hi Matt, always more than happy to help, thanks very much for the recommendation, much appreciated.
Kind Regards,
Simon and the team at AES
Speedy service and a great product not…
Speedy service and a great product not much more to say really .
2 janvier 2025
Réponse de Automated Environmental Systems
Hi Patrick, many thanks for your feedback and the five star review :)
Kind Regards,
The team at AES
Good advice on sizing
Good advice on sizing. Easy processing of order. Well packaged and with reasonable delivery time despite Holyhead issues of a closed port.
4 décembre 2024
Réponse de Automated Environmental Systems
Hi Leo, many thanks for your feedback and the five star review :)
Kind Regards,
The team at AES
Réponse de Automated Environmental Systems
Hi Andrew, many thanks for your feedback and the five star review :)
Kind Regards,
The team at AES
Very helpful and knowledgeable about…
Very helpful and knowledgeable about the product
11 décembre 2024
Réponse de Automated Environmental Systems
Hi Alan, always happy to help, many thanks for your feedback and the five star review :)
Kind Regards,
The team at AES
Supremely helpful with all my…
Supremely helpful with all my questions. Honest suggestions and helped me purchase what I needed not what they wanted to sell me.
29 novembre 2024
Réponse de Automated Environmental Systems
Hi Edward, thanks for your feedback on your recent purchase, we are always more than happy to help, many thanks also the five star review :)
Kind Regards,
The team at AES
I can honestly say I've not had…
I can honestly say I've not had customer service from any company as good as I've had over the past few years with AES.
Having bought a Remora i12 ASHP for my koi pond the machine has been faultless for over 3 years and has ran constantly during this time even in the depths of a Scottish deep frost.
Simon who I dealt with originally has been excellent with any questions I've had and even adapted the ASHP bespoke to a particular requirement of mines before supply.
Great company!
11 décembre 2024
Avis spontané
Réponse de Automated Environmental Systems
Hi Chris, many thanks for your detailed feedback, we're always more than happy to help and I'm glad to hear that your Remora Inverter has so far given you more than three years of faultless running, thanks also for the five star review :)
Kind Regards,
Simon and the team at AES
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