Avanti Kitchens, Bedrooms and Bathrooms Avis 

We were recommended to Avanti. The start of the process was brilliant. Simon, the designer, was great. There was a delay in starting the work, which was not a problem. We were told it would take a week to finish, it took over 2 weeks, due to them ordering the wrong item. This also was not a major problem, but we were left not knowing what was going on or who would be turning up. After contacting them, we were told all would be finished on a certain day. No one turned up! They offer a tiling service - I don't know why! They do not tell you that you need to organise this and you have to become the project manager for that! We are still waiting on a tiler and awaiting a reply again from our project manager as to what is going on. The customer service we have received has been dreadful. Such a shame as the start of the process started off so well, and we are now left in the lurch with a kitchen that is not finished.

We have recently extended our kitchen and we chose Avanti kitchens and bedrooms to design and supply us. I fitted the kitchen myself as I am a Carpenter.
Must say that Simon Lawrence the Designer did a great job and came up with some brilliant ideas and advice then the final measure by Surveyor Alan Crawford was very cleverly fine tuned, the kitchen turned up on the given date on time with everything delivered all but 2 items which did not delay fitting and they were delivered 2 days later. I can not recommend Avanti enough and Simon and Alan have done a fantastic job between them absolute professionals in there jobs. Many thanks to all at Avanti.
Paul and Jill Underhill Cookley near Kidderminster

Just had my second kitchen from Avanti. My first was 25 years old and while still structurally sound it needed updating.
I have to say I have absolutely no complaints. The customer service from beginning to end was exceptional. Any niggles were sorted immediately.
The kitchen is beautiful and I could not be happier. So glad I came back would highly recommend.

We have recently had a complete kitchen replacement by Avanti. Only a small kitchen but that doesn't make it any less stressful! As an habitual "do it yourselfer" with very strict standards I admit to dreading the whole process! However, from the very start with Simon the designer, through numerous changes of mind and modifications to our design, through Alan the final surveyor, to the day the fitters came, we were treated with the utmost patience and courtesy. I need not have concerned myself because Darren the fitter and then Glen the tiler had work standards that were even stricter than my own.
The result is a new kitchen that, in truth, surpasses our own hopes and expectations.
Thank you Avanti.

My wife and I have recently used this Company for a Kitchen refurbishment. From Design through to completion their service has been excellent. The fitter was a superb workman who had a keen eye for detail and made some minor adjustments to deal with our physical capabilities. A couple of minor problems were dealt with quickly and efficiently. Overall we are extremely pleased with the finished result and have no hesitation in recommending the Company.

Excellent before sale experience and fitter was alright apart from sink drain leakage twice. Shower On the other hand is not central so you really have to be sticking at the door and turning to get washed. This should not happen and water pump is not working as used to with previous shower. So really shower less functional than before. After sale was poor and no real effort to rectify or check work done. Really disappointed and I would not be recommending Avanti to others or use them because of poor after service care.

13/12/2022. After this review I have been contacted from sales manager who addressed the issue raised above and shower was replaced which sorted out water pump pressure and function. Since this intervention I think it’s just fair to add this review. Thanks to Jonathan and Luke at Avanti. Although it took a few months but it’s sorted now.

Excellent service from the start of the design to the fitting of my wardrobes, would highly recommend. The fitters Roger and Gary arrived at the time arranged and work tirelessly to complete the job. Thank you.

Danny was great to work with. He designed something completely unique and modern - something we didnt even think of. Customer support was excellent, we installed it ourselves which was pretty straight forward when you know what you're doing. Quality cabinets and door fronts, draws are exceptional. Only slight flaw is the older style door hinges they supplied. Everything else is great, highly reccomend Danny. Oh, I would say that delivery using only 1 man to deliver a complete kitchen is below standard, morally and logistically as a result he had to rush meaning some cabinets had faint white scratches on luckily we manage to hide them. However fantastic kitchen, customer support and design. Price was by far the best over competitors even howdens!!

Got upside down door replaced,no mention of gaps in skirting or dent in floor.having read other Avanti reviews it depends on luck whether you get good service or not. Being accused of authorising the skirting too be cut short of units should warn customers not too pay full price until satisfied with the job.thanks for replacing door,

Big talk zero follow up I never even got a proper quote from them! Disgusted by this so called reputable company.

I’m so disappointed by this company their rep Carl came out to look at the work I wanted done (bathroom & kitchen), gave all the talk about what was possible, how they’d work, next steps etc. Sent their builder round to quote for the building side of the works, then I go to the showroom where he does the design quote for the kitchen only, I pick out my doors & counters etc, he does a computer design - I never got a copy of - and tells me he’ll be in touch to set up the bathroom quote - never heard from him again!!! I called and text only to be ignored. Absolutely shocking customer service- the irony is in the conversation we had where he told me he doesn’t stand for bad customer service and how wrong it it is!!! Joke.
The only decent person in the whole process was Steve their builder who came back to me with the building part of the costs as promised, and he doesn’t even work directly for Avanti, enough said!

What can I say apart from fantastic, beautiful showroom, the sales team are helpful and answered every question and gave fantastic
advice , excellent quote a very professional
Company so 5 stars ⭐️ from me

I cannot praise Avanti enough, Danny our designer was first class, fantastic ideas to make our kitchen really work for us, at old Swinford store we saw our kitchen come to life, Danny is so creative and really knows how to get the most from a small space ( he even remembered my Birthday) we changed our mind about having the dishwasher fitted , Danny made that happen without any issue at all, my husband asked for a quote on Granite worktops , amazed by the price and these are awesome , Danny matched up stands and splash backs , whole kitchen looks brilliant
We had our site survey, this was great reassuring us that the electrics were all good, we had Paul as our fitter, he was perfect, made sure we were happy every step of the way, even after the job was done,
There were usual hiccups, dishwasher was no longer available , we now a better one at no extra cost to us, again sorted by Danny
All the work was carried professionally, without fuss, and we now have a perfect kitchen
Price was also on par with the level of work and quality of the finish, no complaints
My dogs also enjoyed the experience, lots of fuss from Paul

Just had a lovely new kitchen from Avanti. I am sure I could have paid a bit less elsewhere but the installation went very smoothly. The fitter (Steve) was excellent and co-ordinated all the other contractors efficiently. The salesman came up with several fresh ideas and having a surveyor to check before build eliminated any potential issues beforehand. The quality of the workmanship was excellent and the lady (Angela) at the Merry Hill showroom was very helpful getting samples ahead of time to enable me to paint match! The whole process was pain-free and definitely an example of "getting what you pay for"

Got my kitchen done a month ago and still waiting on a door that wasn’t ordered to be fitted. Several items I asked for were not actioned like microwave on the wall. Left all the rubbish outside the house even though said several times I wanted it collected as don’t drive. Never provided splashback at the cooker or sink and assumed I would be doing this myself? I haven’t bought a kitchen before so assumed this was part of the price. The price in general doesn’t show how much everything costs just a total price. My kitchen is very small and for the £5k paid I would have expected the items not done to be done with that price. The only item I expected not to be done was the floor and this was all I was advised. I never once saw the drawings after original consultation and the fitter didn’t have these either so it went down as my word against what fitter was advised. Would not recommend and wished I had looked at other reviews more in depth before buying this. This is the Wishaw based one that I went through.

Great design by Danny, who came up with good ideas, to make the most of our small kitchen. Followed up by surveyors visit, which other companies don't always offer, who picked up on everything they needed to know for the fitter, pipes, meters etc. Fitter did a fantastic job, but I do have to say it was disappointing when we found that some off cuts etc, had been swept under the floor boards. Having said that, we were very very pleased. We just left him a key and he got on with it. All trades arrived as arranged, all very polite, helpful and efficient, and it was completed within 5 days. Quality very good. We did have an issue with costings when we changed the plan a bit, this was a bit of a headache, but it was eventually sorted out. I think we probably paid more than some companies would have charged, but from the horror stories I have heard, glad we chose Avanti as there was no stress, nothing missing, nothing wrong. The only thing I think could be a help is having units and fittings individually priced on the quote. Thanks to the team for a good job.

From the design stage with Dave Chambers (Streetly branch) to delivery and customer service (Chris and Richard), we can’t recommend Avanti highly enough.
With quality units, fixtures and fittings - exactly what we imagined with some bespoke touches - and absolute, second to none customer service throughout our kitchen project.
Thank you to all involved …. We recommend you without hesitation.

Avanti and in particular Danny, have been fantastic. Danny guided us closely through the design and put forth great recommendations, which now installed are truly wonderful.

All subcontractors were very friendly and professional. Standard of installation is exceptional.

Overall, very pleased with our new kitchen and would commend Danny for his excellent design skills.

Thank you Avanti and Gary for my lovely wardrobes. Very happy with the design and fit. Completely transformed my bedroom.

Danny helped us with our kitchen. Brilliant, we had 4 other companies that came to fully redesign a kitchen and they came back with replacement of what we had. Danny had vision and redesigned our kitchen. It is perfect with all essentials in the right workable place, he made good suggestions he also helped to put in the hidden utility room. The delivery was put out a little due to covid but we expected this. We had two little hiccups with delivery but these were put right brilliantly (A complaint handled well is always a plaudit). Our kitchen fitters were amazed with the quality of our cupboards. I would recommend these everytime - in fact I have to my son in laws family already.

An amazing kitchen from an amazing team ! From Danny the designer, Alan the surveyor , Richard from installations and Phil &his team of fitters ! The creation of my new kitchen was extremely efficient and professional all the way through its journey! Highly recommended ! Beautifully made units fitted into a fantastically designed kitchen ! Thank you Avanti