Avelinejewelry Avis 

FRAUDULENT company - spent £40 on jewellery and never received it, emailed them and no answer, tried to contact them on social media and their profile has been taken down!

SCAM - took my money, never received any jewellery. they don’t answer emails and don’t provide tracking.

The delivery took very long and I had to follow up a few times

My earrings are beautiful, simple yet a touch of bling and I love them. A bit smaller than I thought they would be but perfect for everyday wear.

Gorgeous bracelet and fab packaging. Good communication throughout. Would love more jewellery

I love their jewelry pieces! They also have a great customer support team which makes sure delivery great and quality products. I have recommended their jewelry products to all my friends and they are very happy with them.
Keep it up with your great work!
UOS.

Ordered on the 24th of August 2025 and still waiting "patiently" for my order to arrive.

I placed by order on 06/08/25. My order was shipped the next day. I received my order today, 21/08/25 2 weeks after my order was shipped and 1 week later than stated on their website.
However during all this I communicated with them about my order and responded with gratitude and humility.
At first I thought it was a scam but to my surprise, and all praise and thanks to God, I received my order a few hours ago.
The actual item is very beautiful and I look forward to wearing and showing it off.
THANK YOU AVELINE JEWELLERY

I placed my order 30 July 2025. I have not received it yet. I'm reading the reviews and I assume I'm also not going to get my order. There is no other way to contact them except via email. It's very hard to stay patient when they don't even respond. I also can't track my order.

Do not buy, it is just another Chinese seller, still waiting for delivery even though they are sending emails asking how did we do, no reply’s to emails

Purchased something as a gift which still hasn't arrived almost 3 weeks later. Poor communication and they will not offer a full refund even though they have not delivered.

I ordered 5 items on 15th July but still haven't received the order. I've received 2 different tracking links so far and there's been no progress on either links. I've given them too many chances and enough time to make amends. I expect a full refund if the order isn't received in good condition by 7th August.

Update: The order finally arrived on 11th August. I had issues with 2 of the items which customer service helped me resolve. I even placed another order with Aveline. It started off bumpy but I'm really pleased with the jewellery collection I have now.

I ordered 3 items 12 days ago and no sign of them I have emailed but they just give excuses and say they are very busy. I was really surprised to see other reviews praising quick delivery. This has not been the case for me. I ordered the jewellery for my holiday. It is very unlikely I will receive it in time. Not a good first experience with this company.

Good afternoon,

I have ordered 2 necklaces and earring from this company. One of the necklaces was a birthday present for my daughter. I am so disappointed as her necklace broke after 3 days of wearing it. The second necklace had clip broken(it won't close properly so I can't wear it) . The earrings didn't close properly and my daughter lost one on her fist day.
The quality of your jewellery is so poor.
I will never buy again.

Scammers - they posted on Instagram a “closing down” sale so I purchased to help the business. Find out they are still active!

The range and quality are beautiful
I’m very happy with my first purchases
I will definitely be getting more 🥰

Excellent service! I was surprised at how quickly my order arrived. The items I ordered are well made and were beautifully packaged. Thank you, I will definitely be ordering again.

Was a bit sceptical when I ordered but when my jewellery arrived I was so impressed it really is lovely and the way it comes in lovely pouches and in a presentation box too with a lifetime guarantee you can't go wrong

Lovely easy website. Beautiful jewellery at amazing prices. Beautifully packaged