Averyandrose Avis 

Item was not what I ordered. When I asked about returns I have been offered rising discounts up to 20%. And told that I have to return the item to China (despite all online info saying they are UK based).
Scammers - don't waste your money with them.

Sent a faulty cheap item with a terrible smell and with a visible fault. When I asked for return they don’t provide free return for faulty items and they said they are not in Manchester is not family own is a cheap Chinese company!!! SCAM!!!!!

Takes 4 weeks to deliver from a Chinese warehouse, not a Manchester based , family run company. Website pictures beautiful garments, when in actual fact the cardigan I received was poor quality, nylon printed tat! Definitely NOT the woollen item pictured on their website. There are no labels in the clothing either, nor a delivery invoice. All very suspicious. Avoid at all costs. Money thrown away

Love top i got i can wear with lot of things and red is my favourite colour

Jumper nothing like what I ordered, cheap looking, company definitely not based in Manchester, a total rip off. Will be going straight to rag bin.

All 3 items I ordered are nothing like the pictures. Shoes were not an English 6, both cardigans were nothing like in the picture. Then the final insult is to post £11.95 per item that came in one bag!
DO NOT BUY FROM THIS COMPANY!!!!!
SCAM SCAM SCAM

Shame there isn’t a negative star option - this company is fraudulent and totally corrupt. I order a ‘cotton’ dress for holidays believing this to be UK based as advertised as A&R London (or Manchester store that is closing down), clearly false advertising. The item took over 3 weeks to arrive and item certainly didn’t live up to description, I doubt any cotton was in dress. No indication of how to return so I simply package back up and returned to address label on original packaging. After 2 weeks I found email address to chase up refund, but they claimed not to have received returned item, despite being given Royal Mail tracking details and photo.

Have continued to chase for refund without success. This all started back in early July so guess I can kiss goodbye to any refund.

Unless you have money to waste don’t touch this company they are definitely not UK based. Corrupt and fraudulent in their business. Hard to believe they are getting away with this.

Wish I had read this before ordering !! Very long delay, jumper is nothing like the image not even the colour !! Hoping I actually get the refund

Once again another company that says UK based but actually in China. Returns of their seriously crap clothing have to go back to China at the customers expense so please do not buy from them !!!

I would not give them a star at all. Wish I had read reviews as the item I ordered was not what I received after waiting ages for it to come from Manchester via china and no response to 5 emails sent. Absolutely disgusting don’t waste your money.

I wish I had read these reviews before ordering what was described as a "cardigan" - it's a jacket made from very cheap creased material, no label, no washing instructions. Absolute rubbish. #Apart from the design on the fabric the garment bears no relation to the one in the photo.

AVOID AVOID AVOID!!!!! This so called family business based in Manchester is nothing but a scammer who buys cheap rubbish from china, falsely advertises it and charges astronomical prices.
The dreaded cat head sculpture is nothing short of plastic tat! When I contacted them for a refund, as a gesture of goodwill I was offered 5%. I had to fight for more and got 30% eventually, which means I still paid £21 for a piece of plastic. They offer a refund if you are prepared to return product but the return is to china and you have to pay postage which is more than the actual cost of the item you are sending back! I learned the hard way and most certainly will not be scammed again.
PLEASE DO NOT DEAL WITH THIS COMPANY.

BEWARE of these SCAMMERS – DO NOT BUY ANYTHING. Read their reviews on Trustpilot - almost 90% of reviews are completely NEGATIVE. I have had a response with regards to a return of an item which was utter rubbish and nothing like the photo or description - as many others have stated, they are based in China, however I have googled the name of the return recipient in China, that is Wang Maoqin, Ningbo, China and it has uncovered a huge scam, this name and address is used for dozens of scam Chinese companies - just Google it to see - Barstewards - I have also reported the website to NCSC, a government based means of reporting scam websites and I urge you all to search on Google and report the website of these thieving scammers ASAP

Cardigan, reduced from £99 to £45 arrived after 2 weeks. A cardigan is knitted right? This is a polyester oversized shirt with fleece inside…..the picture and product are light years apart. Avery and Rose advertise on TikTok…avoid them like the plague, absolute scam.

What I received was absolutely rubbish compared to the description and photograph.
Also on further research I could have got it for a 1/4 of the price.
I'm now faced with paying to return it to China with no guarantee of a refund or put the loss down to experience .

The item I ordered looks nothing like the item that arrived!! Please do NOT buy from this firm it’s a con!! The material is horrendous - couldn’t tell you what it is though as no care label. Total rip off - have got in touch to request a refund and no reply…..

Quality of the coat was very poor and I will definitely be putting it into the charity shop as I know it will be pointless to try and send it back. Live and learn.

After a longer than promised wait, I received two items, a cardigan and a dress. The dress was a different colour/design from what I had ordered and not midi, as described, but down to my feet.
I have asked several times about return and full refund, as promised in all their advertising. They now tell me I have to send the garment back to China for a refund. This is ridiculous. Still arguing with them

Absolutely awful - nothing like the picture. Total waste of money.