Baboodle Avis 

We were going in holiday with my 2 year old and had a bad experience previously with having to put a buggy in the hold meaning my husband had to carry our daughter from where we landed to baggage claim. Fast forward 7 years and we knew we needed to get a smaller buggy for our daughter. The one we bought still wasn't small enough for a plane but good for day to day. When it came to going on holiday we couldn't afford to buy a whole new buggy so found Baboodle on Facebook and Instagram. After a few weeks of looking into their different options we chose the Bugaboo Butterfly and booked the rental for 3 weeks to allow time either side of the holiday.

2 days before it was due to be delivered we received an email saying it was being delivered by DPD which I thought was great as they are known for timely deliveries. Turns out there was an issue with scanning and the buggy wasn't delivered on the day we chose. I went straight to the website and spent around 2 hours using the online chat with someone who was super helpful. They were able to get in contact with DPD and find out what was happening. I also spoke to DPD who made my delivery a priority. The next day it was there before 10am.

Slight stress but I was really impressed with the buggy. They also sent a Bugaboo Butterfly 2 which was a nice surprise. The buggy was fantastic, and in great condition. It was great travelling to and around the airport and fit perfectly in the overhead storage. We were able to use it all throughout the holiday with no issues and my daughter was really happy and comfortable in it and even managed a few naps too.

When we returned I received an email about the returns and was able to book a return collection through Royal Mail who would also bring the returns label with them. Unfortunately, the postman who arrived was a normal door to door postman and couldn't take the box with him so he called his colleague who drives their delivery van to come and collect and it was collected within an hour. It took 3 working days for the buggy to be returned to Baboodle.

Overall I'd say it is a fantastic service and one I would definitely look into again in the future if we needed a smaller buggy or any other equipment. Definitely recommend.

Great company, rented as my toddler wouldn’t be in a double pram for long! Used for 4 months and then returned, nice and easy

Great experience with Baboodle! We hired the JoolzAer 2 for travelling and it was an easy process from start to finish

Super easy experience in terms of delivery and pick up. Was great to use the pram on holiday instead of investing in a pram we’d only be using occasionally. Also had very helpful customer service. Thank you Baboodle.

It’s so easy to rent items. They are delivered quickly. Free and simple returns. So good for people wanting to limit over consumption.

What a great service!! We rented the babyzen yoyo as we only needed it for a few months. It was fantastic and Would 100% recommend.

Very good service, I think there should be reminders sent when the item is due to renew though to give enough notice to return before being charged again. Quick and helpful service from customer service to assist.

Overall good experience. I would’ve liked a confirmation email upon placing the booking including the dates of the rental. The bumper bar sent wasn’t the correct one for the pram, but after a lot of evidence sent, Baboodle did everything they could to sort this before I went on holiday which was appreciated.

Loved the option to rent a travel pram for a holiday rather than buying one, also meant I got to test it before I actually bought it. I rented the Joolz Aer 2 and I wouldn’t purchase it at all, it was compact and lightweight, but too many downsides for me personally.

I would use Baboodle again and recommend to others, but warn that the rental period ends when they receive the item back so leave enough days to not only get back off the trip, post it and then wait for them to get it to avoid any potential charges.

Really easy to use service, got us out of a jam when our pram broke down on us and we needed something in the interim. Pram was in great condition and sending back was very simple, although RM not always the most reliable with pick up but we got there in the end!!

hassle free service. delivered and collected within stipulated timeframe. can certainly recommend this company,

Baboodle is an incredibly helpful platform, especially for new parents. Having a child can be very expensive, so it's reassuring to know that you can rent most of your baby's essentials instead of buying everything. From newborn to toddler, Baboodle offers a wide range of items that help families save money while still getting everything they need. It's a practical, affordable, and convenient solution that I would definitely recommend to other parents.

Brilliant customer service and great item

I rented the Joolz Aer 2 pram for our holiday and luckily we had it coming 4 days before we left as when it arrived it was the wrong colour. Not a massive problem but I did prefer black. The Baboodle team were absolutely amazing in rectifying this issue! They got back to me so quickly that same day and they immediately placed a new order for the correct colour to be delivered the next morning by DPD and I organised a simple collection from my house for the other one to be returned.
The pram itself (both of them infact) were in immaculate condition and the pram was amazing for travel. The process to return is seamless too, I really couldn’t fault the company at all! Will 100% be using them for my holiday abroad next year.. thank you ⭐

Perfect - delivery was easy and was just brilliant for our trip away

So impressed with how easy and affordable renting a pram for our holiday from baboodle was. Will definitely be using them again!

4th rental from baboodle, such great customer service. A brand new double pram to use for a short period whilst our toddler still needed to nap. I keep recommending baboodle to all my friends

Great service. The travel pram we hired was in perfect condition and the returns process was so easy and quick. Will definitely use them again!

As my Silver Cross clic broke and had to be sent to be repaired, I was left stuck without one last minute! I rented the Bugaboo butterfly 2 as read it was great for toddlers. I was so happy with the service. It came the next day and was in such good condition. I am now considering renting from Baboodle longer term as I love the idea of changing the pram easily as your child grows. Excellent service and thank you! Return was also so easy they collected from my house. Thank you!

Fab service and such a smooth process! Would highly recommend

Baboodle is a great website with great service. I ordered a travel pram for my first holiday with my baby, and did not expect to receive a clean spotless item. It came on time, super clean and packed like it was brand new.

Returning was super easy and communication from the team was so smooth.

I was so happy and will be using this service again.