BadmintonHQ Avis 

My purchase was amazing. Thank you for delivering my parcel with such care as well.

They sent a racquet that was different to the one listed on the website. It had a thinner handle than advertised - it was listed as the wrong size. When I tried calling there was no answer at any time. E-mails are responded to immediately by AI. They may claim to be a family owned business but that does not mean a personal service is delivered.

Good variety & quality products at a very reasonable price. Quick delivery too!!

My selections problem free from start to finish. Select a racket, send it out... delivered all just brilliant 👏

Simple ordering process and fast delivery. Bought as a gift and the feedback has been positive!

Very pleased with the new raquet. Excellent service. Speedy delivery.

The racquet was well packaged and delivered safely. Good serve fron BadmintonHQ. Thank you

Very happy with the quality and the rackets were delivered on time.

wonderful online support, made a call to change my order due to an accident, change happened immediately and easily with no problems. wonderful customer service

Good product and decent delivery time

Excellent product & very good delivery timelines

Good description on website and good racket. Well packaged. I would use shop again but only drawback is that you have to be in to accept the package which is difficult when working.

Very pleased with every one.we’re very help full telling me what was the best racket to buy for my son. Delivery was very fast.💨

Dreadful service - DO NOT USE THIS COMPANY

I write poor reviews only very rarely but the customer service from this company is exceptionally poor. I have been trying to get a delivery unsuccessfully over the last five days. On each occasion I have raised with their customer service that the delivery company have failed to deliver and all you get is an AI generated response that provides no help. I have requested someone to call me but no-one in customer service has bothered to get back to me. I am now seeking a full refund and will order from a professional company instead.

An excellent racket. Very light and powerful.
Only issue was finding a time to be into accept the racket from the delivery service. They could have left it safely in my porch but I wasn’t afforded this option.

Do not use this company! There are other online badminton retailers. I ordered a badminton racket with a restring and they sent out an unstrung racket. Now, mistakes happen, I understand that, but if you make a mistake you have to fix it. Customer service is woeful, they are trying to make me pay to return the incorrect item. You can't call them, they won't call you and they only make one response per day to online communications. Please someone from BadmintonHQ - help me get this sorted, I'm so disappointed with you.

Racket delivered on time, my only gripe, given the money I am spending is that the racket did not have a cover

Good customer service and new racket arrived in very good time.