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Lisez les avis des autres

Noté 1 sur 5 étoiles

I personally wouldn’t recommend ordering from these people. They delivered the dresses about 3 weeks later than they said they would. Thankfully me and my family ordered way in advance, but even then... Voir plus

Noté 5 sur 5 étoiles

The outfit is simply stunning Ma Sha Allah 🥰Can’t wait to wear it soon In Sha Allah. The suit is perfectly tailored 10/10. Highly recommend to family and friends 🤞Fast and Efficient service Delivery... Voir plus

Noté 5 sur 5 étoiles

I was slightly hesitant buying from Bahirah after reading couple of negative reviews but I’m so glad I placed order for 2 outfits. We communicated through WhatsApp and I received both of the outfits... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Their communication is absolutely disgusting. I placed an order or the 26th of April and paid for priority shipping. I had confirmed with them on whatsapp that they would be able to have to me by May... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

U.K.’s Leading Authentic Pakistani Multi Brand Online Store


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

371 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 8 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(371)

21 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Reply to my emails! Rubbish Service!

Before placing my order I emailed about express delivery as I needed my outfits within 3-4 weeks. I was promised that I would get it on time, I’ve sent numerous emails, and i did not receive the outfits in-time even tough I paid extra for express delivery, and I was left with no outfits for my brothers wedding 2 days before. I’ve emailed once again numerous times to find out what’s happening with my order but I am left with no reply and I paid for 3 outfits that costed a lot of money!!

18 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Horrible service

Horrible service. My daughter ordered a suit at the end of May and am still waiting for delivery. I have tried to contact them several times, but no response. Avoid at all cost.

16 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Rubbish quality and service

I ordered an outfit for Eid, at first it looked promising with the order coming in just on time but when I opened the package my dress was poorly packed, beading was missing and it looks cheap! Doesn’t look like the photo online! I was very disappointed!!! I messaged the company on Instagram and was asked to send an email for refund, I’ve sent them 2 emails and no reply. Will never order from them again. Also the outfit came with an invoice from Pakistan of $30 and i paid £140!!!!! Rip off!

24 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Ordered 2 standard sized dresses for…

Ordered 2 standard sized dresses for £260 and when they arrived the quality was so bad, stitching was odd on both size. They were 2 of the exact same dresses in different sizes, they came in slightly different colours. Threading was coming out and when I tried to return and get a refund they accused me of getting custom sized dresses which is why they can’t refund me. I was very disappointed I have proof of the bad quality items. After many emails complaining about the state they came in they gave a little bit of money back. WOULD NOT RECOMMEND ORDERING FROM BAHIRAH.

20 avril 2021
Noté 1 sur 5 étoiles

THE WORSTTTT the worst material EVER

THE WORSTTTT the worst material EVER. Do not buy. Bought a dress for £160 plus £10 shopping for it to come unevenly stitched, stitching come out and the WORSTT material I’ve ever seen in my life. The material was so itchy and the colour was so so off. Cannot get a full refund either.

- no idea how to reply and YOU DID NOT GIVE A FULL REFUND!!!! we had not worn this hideous dress for the wedding but after paying SOOO much for this dress that’s worth £10 we had to wear it to an event. I had never felt so uncomfortable in an outfit. And plz 160? If I remember correct it was £200 and sometging for 2. You had failed to mention this when accepting my order. We hadn’t even ordered a “customised” dress as you said it was not possible. Now all of a sudden you could not provide a refund. Everytime I’ve emailed you or dmd you and spoke about the poor quality of the dress you chose to not acknowledge it. This says something about you.
You’re telling me to email you if I have any other queries? You completely blanked all my emails AND YOUVE BLOCKED ME ON INSTAGRAM. DO NOT BUY PLEASE READ ALL THE REAL REVIEWS. I WISH I checked the reviews on here before ordering from a fraudulent company like yourselves. Lesson learned.

You gave me 35% back. I am still at a loss.

18 avril 2021
Logo de BAHIRAH

Réponse de BAHIRAH

Hello Anika,

Apologies for the inconvenience caused. However your order was not £160 + £10 shipping. You were not charged for shipping. Expedited Shipping was provided to you free of charge.

With regards to the actual product, we did mention that there is a slight colour change compared to that shown on the model image. This is due to photography lighting.

The product disclaimer is on the product for your information to help you decide if you would like to purchase. The information was all provided to you before hand.

We took everything into consideration as you were not happy with your order and did refund you, you kept the product & wore the product so we do not understand why you have mentioned that you received no refund.

The material is soft net, again this information was provided on our site to you. Soft net with sequins. If you rub the material, it will irritate. It’s not supposed to be smooth.


We hope you understand the above. If you do have any questions, please do send an email on info@bahirah.com

Thank you



Hello Anika.

A refund was issued, please recheck your statements. The refund was issued to you on 24th March.

You requested different lengths & zip. This comes under our customised service as we did not provide these alterations in our standard service.

As stated above, please email if you need further assistance regarding this matter.

Thank you

Noté 4 sur 5 étoiles

gorgeous

The dress I ordered was beautiful. It didn’t exactly match the picture (the pictures shows a white creamy look while the actual one is light beige) but overall it’s beautiful. I’m excited to wear it, all of the gems and stones held in place none fell or moved. The dress was tailored perfectly in length and size. I will definitely be returning to bahirah for more clothse in the future.

1 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

FANTASTIC QUALITY AND EXCELLENT SERVICE…

FANTASTIC QUALITY AND EXCELLENT SERVICE 👏
I have had the best service while ordering my suits from Bahirah, I ordered these suits needed them urgently and the customer service was fantastic, from communication on every step of the way and getting my suits delivered to me by hand on time, best experience ever 👍 will definitely be ordering again.

1 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Exceptional formal dress and service

Exceptional formal dress and service. I contacted the seller and needed the dress in less than two weeks to the US. They were able to get it to me a day earlier than when I asked for it and it is beautiful.

20 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing

I ordered three suits and they look so beautiful. The communication between myself and the company has been excellent and were so friendly.I could not fault them given the limited timeframe I had for the suits to arrive and will be definitely ordering again.

11 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

I had a very pleasant experience…

I had a very pleasant experience ordering from Bahirah. The team was in contact with me from my initial inquiry on the product to delivery. The quality is excellent and the fitting, with customizations, is on point - all for a very reasonable price.

Can’t wait to order my next dress from them.

M Khan, New York

26 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing!!!

Its been amazing from start to finish. I asked for a tailored dress last minute ans they where amazing. My dress arrived a week later and I'm in love its beautiful and fits really well. I'm so impressed xx

23 février 2021
Avis spontané
Noté 1 sur 5 étoiles

This website is clearly a scam

This website is clearly a scam. Even on Instagram if you see the pictures they are tagged on, these are very dated. I can see that they only provide outfits to people who have high instagram followers count. I have sent so many emails, they claimed that due to corona the shipping was delayed but it has now been 4 months and I know that import from foreign countries were still running. I’m super pissed and I’m out over a hundred pounds.

20 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

stay away

I am willing to bet everything that 99% of the positive reviews on here are lies. Please stay away they are still scamming and stealing from their customers. They need to fear God.

28 mars 2020
Avis spontané

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