Bakerboxx Avis 

119
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My daughter paid for me to receive 6 Bakerbox packs, which I received monthly. It was always very exciting and helped me bake different bread items each month. They always turned out beautifully alt... Voir plus

Noté 5 sur 5 étoiles

My son aged 13 had a 12mths bread subscription for Christmas. It was a fantastic present. Every month a different type of baking ingredients was delivered. Easy instructions so he could complete th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband was bought a six month subscription from Baker Box for Christmas and he has loved getting something every month. The present that keeps on giving. He was a complete beginner baker, but the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Never baked before, menu and instructions easy to follow. My bread nearly looked like the pictures. Would recommend to new baker.learnt to put flour down before kneading dough or sticks to your ha... Voir plus

L'entreprise a répondu


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4,4

Excellent

TrustScore 4.5 sur 5

119 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(119)

69 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

This was a Christmas present

This was a Christmas present from my daughter and I absolutely loved it. The three recipes I had were so easy to follow and all the ingredients were included. Have no hesitation in recommending and will certainly use them for presents for friends and family in the future.

25 décembre 2025
Avis spontané
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Réponse de Bakerboxx

Hi Deirdre,

Thank you so much for the lovely review! We’re really pleased you enjoyed your Christmas gift and found all three recipes simple and enjoyable to make 😊

It means even more to hear that you’d now choose Baker Boxx as a gift for your own friends and family — there’s no better recommendation than that!

Thank you for your support and for baking

Noté 4 sur 5 étoiles

I've had two subscriptions from this…

I've had two subscriptions from this company and did prefer the bread version. It's a great idea even though the delivery can be problematic!

30 juillet 2026
Avis spontané
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Réponse de Bakerboxx

Hi Anon,

Thank you for your review and for coming back to us for a second subscription! It’s great to hear that you particularly enjoyed the Bread Boxx.

We’re sorry that you experienced some issues with delivery. We know how disappointing it can be when a box you’re looking forward to doesn’t arrive as smoothly as it should, and we’re always working to make the delivery experience as reliable as possible.

Thank you again for your support and feedback — we really appreciate it.

Tom

Noté 4 sur 5 étoiles

A great gift, but....

A great gift, but probably the most expensive loaves you'll ever buy

30 juillet 2026
Avis spontané
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Réponse de Bakerboxx

Hi Mike,

Thank you for your review! We completely understand — Baker Boxx certainly isn’t designed to be the cheapest way to make a loaf of bread.

The value is really in the experience: discovering something new each month, having the specialist ingredients weighed and ready to go, step-by-step instructions, and a recipe card to keep so you can make the bread again yourself for a fraction of the cost.

We’re really pleased you still felt it made a great gift, and thank you for giving Baker Boxx a try!

Tom

Noté 5 sur 5 étoiles

I was excited to receive my box and it…

I was excited to receive my box and it didn't disappoint. Instructions were simple to follow. I would def reorder if I was looking for a similar product

25 mars 2026
Avis spontané
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Réponse de Bakerboxx

Hi Nicola,

Thank you so much for the lovely review! We’re really pleased your Baker Boxx lived up to the excitement and that you found the instructions simple and easy to follow 😊

It’s great to hear you’d choose us again in the future. Thank you for giving Baker Boxx a try and for your support!

Tom

Noté 1 sur 5 étoiles

Place an order (or not) and get…

Place an order (or not) and get pestered for a review for months.

30 juillet 2026
Avis spontané
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Réponse de Bakerboxx

Hi Jack,

We’re sorry to hear that our emails have caused frustration.

We only send marketing and review emails to customers who have previously opted in to receive communications from us, and every email includes a simple unsubscribe link which allows you to opt out at any time.

We certainly don’t want anyone to feel pestered by our emails. If you’re still receiving communications after unsubscribing, please contact us at subscriptions@bakerboxx.com and we’ll be happy to check this and make sure your details are removed from our marketing list.

Tom

Noté 5 sur 5 étoiles

I was given bakerbox as a present

I was given bakerbox as a present. I am experienced at bread making and I made two types of bread and I was very pleased with the results. I have used the recipes a number of times. I would recommend baker box to anyone who enjoys bread making.

27 décembre 2025
Avis spontané
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Réponse de Bakerboxx

Hi Alexander,

Thank you so much for the lovely review! It’s especially great to hear such positive feedback from an experienced bread maker 😊

We’re really pleased you enjoyed the breads and have gone on to use the recipes a number of times since — that’s exactly why we make our recipe cards something you can keep and bake from again and again.

Thank you for recommending Baker Boxx and for baking with us!

Tom

Noté 5 sur 5 étoiles

Was a great way to learn how to bake

Was a great way to learn how to bake, especially when grandchildren around. Everything arrived already weighed and sorted,simple instructions and easy to follow, result was delicious.

Give it a go..

14 mai 2026
Avis spontané
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Réponse de Bakerboxx

Hi Antony,

Thank you so much for the lovely review! We’re really pleased Baker Boxx helped make learning to bake simple and enjoyable — especially with the grandchildren getting involved too 😊

Having everything weighed and ready to go means you can concentrate on the fun part, and it’s even better when the finished bake tastes delicious!

Thank you for recommending us and for baking with us.

Tom

Noté 5 sur 5 étoiles

I really enjoyed my subscription with…

I really enjoyed my subscription with baker boxx. The world is a depressing place, but creating and baking really grounds a person.

30 juillet 2026
Avis spontané
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Réponse de Bakerboxx

Hi,

Thank you so much for such a thoughtful review. We’re really pleased you enjoyed your subscription.

There’s definitely something special about switching off for a while, getting stuck into a bake and creating something from scratch — especially when there’s something delicious to enjoy at the end! 😊

Thank you for letting Baker Boxx be a little part of that time for you.

Tom

Noté 5 sur 5 étoiles

Great experience and my niece really…

Great experience and my niece really enjoyed baking everything.

30 décembre 2025
Avis spontané
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Réponse de Bakerboxx

Hi Sara,

Thank you so much for the lovely review! We’re really pleased to hear your niece enjoyed getting stuck into all the baking 😊

Hopefully we’ve helped inspire a budding baker along the way! Thank you for choosing Baker Boxx.

Tom

Noté 5 sur 5 étoiles

Excellent bread baking kit

Was given a 3 month subscription as a gift. Online registration was straight forward and I have just received my second box. All ingredients are individually well packed and clearly identifiable. Baking instruction card is clearly laid out and includes ingredients quantities to bake the bread again.
Well pleased with gift

30 juillet 2026
Avis spontané
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Réponse de Bakerboxx

Hi Ken,

Thank you so much for the fantastic review! We’re really pleased you’ve enjoyed your Bread Boxx gift and found everything from the activation process to the baking instructions straightforward.

It’s also great to hear you appreciate having the full ingredient quantities on the recipe card — we love knowing our bakers can keep the recipes and make their favourites again and again 😊

We hope you enjoy your next box just as much!

Tom

Noté 5 sur 5 étoiles

Great Gift boxes

Lovely product, everything tasted wonderful and was beautifully packaged and recipes were easy to follow.

30 juillet 2026
Avis spontané
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Réponse de Bakerboxx

Hi Julia,

Thank you so much for the lovely review! We’re really pleased you enjoyed your Baker Boxx and found the recipes easy to follow 😊

It’s also wonderful to hear you loved the packaging and, most importantly, that everything tasted delicious!

Thank you for baking with us.

Tom

Noté 5 sur 5 étoiles

Fantastic product

Had a great bread box sent that was a beer bread. fantastic product and simple instructions. I feel my bread may have got the Paul Hollywood handshake!

5 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Purchased subscription for an Xmas…

Purchased subscription for an Xmas present for my partner. She has repeatedly emailed to receive the box and has had nothing but apologies and guarantees that they will be sent out, even the promise of additional boxes to rectify the mistakes. It's been 4 months and we've received nothing. At this stage I would completely avoid this company. I will also look to contact the websites selling these boxes to advise of the issues push for them to be taken off if nothing is done about this.

12 juin 2026
Avis spontané
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Réponse de Bakerboxx

We're very sorry to read about your experience and understand your frustration.

This certainly isn't the level of service we aim to provide, and we'd like the opportunity to investigate what has happened with your order and the previous correspondence.

As we're unable to locate your account details from this review, please contact us directly at subscriptions@bakerboxx.com with your order details, and we'll look into this as a priority to find a resolution.

We appreciate you bringing this to our attention and hope to have the opportunity to put things right.

The Baker Boxx Team

Noté 2 sur 5 étoiles

Bought a subscription for my daughter…

Bought a subscription for my daughter for Christmas, the first box arrived on time but for subsequent boxes I had to repeatedly chase. Excuses given were; I had not activated my subscription in time for the second box to be sent that month (the monthly cut off times seem to change) but it didn't arrive the next month until I chased again, for the third box there was a delay in sending it out due to an ingredient not being available. I wasn't told this until I emailed to ask where it was. It's a shame as my daughter liked the boxes but I wouldn't buy another subscription due to the company's tardiness.

17 avril 2026
Avis spontané
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Réponse de Bakerboxx

Hi,

Thank you for taking the time to share your feedback. We're very sorry to hear about the delays and the lack of communication regarding your daughter's subscription boxes. This is not the experience we want our customers to have.

Please could you contact us at subscriptions@bakerboxx.com with your order details? We'd like to investigate what happened and do our best to rectify the situation for you.

We appreciate your feedback and hope we can put things right.

Kind regards,

The Baker Boxx Team

Noté 2 sur 5 étoiles

Great boxes, terrible delivery

I have renewed our subscription, received the first box and nothing since. No replies to email, no phone number. This has happened before, so not an isolated experience. The boxes are great when they arrive, but actually getting a box seems nigh on impossible. I can't even cancel the subscription as I get no response from the company.

5 mai 2026
Avis spontané
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Réponse de Bakerboxx

Hi,

Thank you for your feedback, and we're very sorry to hear about your experience.

We understand how frustrating it must be to renew your subscription, receive only the first box, and then struggle to get updates or responses regarding subsequent deliveries. This is not the level of service we aim to provide.

Please contact us directly at subscriptions@bakerboxx.com with your subscription details so that we can investigate this as a priority, resolve any outstanding issues, and assist with your subscription requirements, including cancellation if that is your preference.

We sincerely apologise for the inconvenience caused and appreciate you taking the time to bring this to our attention.

Kind regards,

The Baker Boxx Team

Noté 3 sur 5 étoiles

Hot cross buns

Hot cross buns
Followed the instructions with the ingredients provided and they turned out like undercooked scones.
The bin was the unfortunate recipient.

31 mars 2026
Avis spontané
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Réponse de Bakerboxx

Thanks for your feedback — we’re really sorry to hear your hot cross buns didn’t turn out as expected.

They should be soft and fluffy, so it sounds like something may have gone wrong along the way. We’d really love to help you get a better result next time.

Please feel free to get in touch with us at subscriptions@bakerboxx.com
, and we can talk through the process and offer some extra guidance.

We really appreciate you taking the time to share your experience.

— Baker Boxx Team

Noté 5 sur 5 étoiles

Perfect gift

Bought as a gift for my mum, she loved it so much she extended the subscription for herself! Super inventive and creative recipes, easy to follow, and perfect for baing/bread lovers!

30 novembre 2025
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Réponse de Bakerboxx

Thank you so much for your lovely review!

We’re so happy to hear your mum enjoyed her gift and even better that she chose to extend her subscription herself! That’s exactly what we love to hear.

It means a lot to us that you’re enjoying the recipes and finding them easy to follow. Happy baking! 🧡

Tom

Noté 1 sur 5 étoiles

Still no items over a month ago order ld bread boxx

Still no item.....I am starting to think it's a scam. Bought over a month ago. No response to emails and no items sent, now taking a second month's payment and no items

Avoid.

2 mars 2026
Avis spontané
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Réponse de Bakerboxx

We’re really sorry to hear about your experience — this definitely isn’t the level of service we aim to provide.

This doesn’t sound right, and we’d like to look into this as a priority. It’s possible there’s been an issue with your order or our communications that we need to resolve urgently.

Please contact us directly at subscriptions@bakerboxx.com
with your order details, and we’ll make sure this is investigated and sorted as quickly as possible.

Thank you for bringing this to our attention.

— Tom

Noté 1 sur 5 étoiles

Order went through 19.02

Order went through 19.02
Had to chase it two weeks ago. Promised early this week for dispatch..didn’t get “dispatched” until Thursday the week after (over a week ago now) sent a tracking code which is stuck on Royal Mail we are expecting the item. I don’t believe they have sent the item although they are blaming Royal Mail. Trying to contact someone is more than annoying no answer on phones, ignored emails

19 février 2026
Avis spontané
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Réponse de Bakerboxx

We’re really sorry to hear about your experience and the delays you’ve encountered — we completely understand how frustrating this must be.

This isn’t the level of service we aim to provide, and we’d really like to get this resolved for you as quickly as possible. We’re currently looking into any delays with dispatch and courier updates, including issues where tracking hasn’t progressed as expected.

Please contact us directly at subscriptions@bakerboxx.com
with your order details so we can investigate this fully and provide you with a clear update.

Thank you for your patience, and we appreciate you bringing this to our attention.

Tom

Noté 2 sur 5 étoiles

Great concept but poor customer service

Great concept and the actual boxes are perfect for gifts. The customer service is so poor though. I guess they are a relatively small business, but have emailed multiple times, called, eventually managed to get a response after chasing on Instagram. One month the wrong product was sent - was told they would get back to me - never did. Money taken and no indication when the products are going to be sent. Such a shame as it could be an amazing business, but I can't keep chasing multiple times each month for answers. Plus it's a bit embarrassing to gift this and the wrong products sent or delayed.

27 février 2026
Avis spontané

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