’m not a fan of Bankrate’s website. It feels busy, and I’d prefer a cleaner layout that makes it easier to find what I need. When comparing mortgage options, I want rates, fees, points, and loan assum... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I found and used a financial calculator I was looking to use. It was easy to input the numbers and find the information I was looking for.
L'entreprise a répondu
lOVED BEING ABLE TO SEE THE PAYMENT CALENDAR LAID OUT WITH CLEAR PAYMENT AMOUNTS MONTHLY. i PRINTED IT AND PUT IT ON MY REFRIGERATOR!! i ALSO REALLY APPRECIATED THE WAY i WAS ABLE TO ADD THE MID-YEA... Voir plus
L'entreprise a répondu
The examples in this tutorial reflect an average investment interest rate return of 10 percent per year...First, over an 18 year period, then over a 47 year period... It may be likely very difficul... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
For over 40 years, Bankrate has connected people to trusted ways to save, borrow, and thrive. We compare rates across hundreds of banks and lenders, so you can see the best available on the market. Our editorial team works independently to help you understand the complex financial industry, with data and methodologies behind every report.
Coordonnées de contact
Etats-Unis
- customerssuport@bankrate.com
- bankrate.com
3,2
Moyen
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bankrate
Hi Jose, thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad you found the information helpful.
Réponse de Bankrate
Hi Kathy, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Personal data selling!
All these sites try to get your personal information so they can sell your info to mortgage companies.. all I wanted tj know was current mortgage rates...
1 mai 2025
Réponse de Bankrate
Hi Ash, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Réponse de Bankrate
Hi Tiffany, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Immediately spammed
Within seconds of submitting my person information I was spammed with phone calls and text messages. Once I dug in, the rates were higher than what was advertised, even without changing the terms from what I searched for. Really disappointing.
7 mai 2025
Réponse de Bankrate
Hi Gen, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
I wanted to see the rates - NOT...
I wanted to see the rates - NOT RECEIVE A BUNCH OF PHONE CALLS AND EMAILS.
7 mai 2025
Réponse de Bankrate
Hi Rebecca, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Quick response and very helpful
I just had a couple of questions about re-fi and someone got back to me right away. He was very helpful and knowledgeable.
30 avril 2025
Réponse de Bankrate
Hi, thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad you found the information helpful.
Bank rate app makes it simple and easy…
Bank rate app makes it simple and easy to calculate mortgage without going into unnecessary info collection
30 avril 2025
Réponse de Bankrate
Hi, thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad you found the information helpful.
good
very good, but then the entire thing got hanging and noth9ing happening. As I was on the phone it was quite distressing
6 mai 2025
Réponse de Bankrate
Hi Michael, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
I thought I would get a rate instead of…
I thought I would get a rate instead of becoming a lead.
6 mai 2025
Réponse de Bankrate
Hi Miguel, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
I have lenders calling my phone day and…
I have lenders calling my phone day and night without stopping. Very annoying!
29 avril 2025
Réponse de Bankrate
Hi Erik, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Super easy and gave lenders with the…
Super easy and gave lenders with the best rates. I still need to compare closing costs to see if that is why their rate is best, but so far so good.
5 mai 2025
Réponse de Bankrate
Hi Sandi, thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad you found the information helpful.
4 of the 6 companies will not provide…
4 of the 6 companies will not provide information via email as requested. If they will not abide by a simple request, they should not bother. It is hard to trust someone who doesn't listen. I will contact the chosen company after I get preliminary information from reputable companies. Thanks.
5 mai 2025
Réponse de Bankrate
Hi Russel, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Rocket rep started off by asking same…
Rocket rep started off by asking same questions I answered to obtain idea of what our borrowing capacity might be. Seemed confused that we didn't need to be pre-qualified -- just doing research
5 mai 2025
Réponse de Bankrate
Hi Georgeann, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Réponse de Bankrate
Hi Douglas, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Worse experience than I remember
Worse experience than I remember. I don't have any quotes yet.
5 mai 2025
Réponse de Bankrate
Hi George, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Réponse de Bankrate
Hi Muhammad, thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad you found the information helpful.
Got the info needed and no spam
I got the info I needed and did not get spammed with a bunch of call or emails. I have already recommended Bankrate to several people.
28 avril 2025
Réponse de Bankrate
Hi Jaden, thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad you found the information helpful.
Réponse de Bankrate
Hi Loretta, thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad you found the information helpful.
Many responses within 15 min...
Many responses within 15 min.... but vulture-like behavior... not just email or texts, but multiple phone calls from the same agent(s). So good on one hand, but suffocating on the other. Overall: yielded results so 5 stars
4 mai 2025
Réponse de Bankrate
Hi Lawrence, thank you for the review and for taking the time to share your experience. We appreciate your feedback and are glad you found the information helpful.
L’expérience Trustpilot
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