Big thank you to Damian who taught us all the best tricks to get the best out of what was already a fabulous tool. Always helpful, always friendly and always with a new tip to share, nothing is... Voir plus
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Lisez les avis des autres
A fantastic, easy to use tool, crucial to us in both identifying new prospecting opportunities & providing key stakeholder information. Phil is hands on, always available should we need a steer & our... Voir plus
L'entreprise a répondu
Having been a customer for several years we wanted to know if there were any top tips for refining searches to track down more leads, so we called one of our account managers Joe Stevens. He came in t... Voir plus
L'entreprise a répondu
We've used Barbour ABI now for a couple of years, and the information we've gained has played an important part in our business growth. At the start they were most helpful in getting us using the pla... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services d'information
- Service de développement des affaires
- Services aux entreprises
- Prestataire spécialisé en études de marché
À propos de Barbour ABI
Écrit par l'entreprise
Barbour ABI provides visibility of the entire UK project landscape, helping the construction supply-chain build sustainable pipelines and achieve growth.
As a customer-centric business, we pride ourselves on putting construction projects and industry knowledge into the hands of our customers.
By understanding the latest industry trends and developments, armed with access to the most up to date and accurate construction project information, our customers make data-led decisions to build brand awareness and achieve growth in the construction industry.
Our team of local specialist researchers is the largest in the UK. We make over one million research calls every year, saving our customers time and effort so they can focus on what they do best. With dedicated customer success and customer support teams available, we work to understand every customer’s unique challenges and goals, with an objective of helping them to maximise their return on investment with us.
Our mission is to provide a best-in-class customer experience so that Barbour ABI becomes a business-critical partner to every one of our customers.
What sets us apart?
Coordonnées de contact
Hinderton Point, Lloyd Drive, Cheshire Oaks, CH65 9HQ, Ellesmere Port, Royaume-Uni
- 0151 353 3500
- hello@barbour-abi.com
- barbour-abi.com
4,8
Excellent
587 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Phils the best
Really enjoy using the software. A lot of that comes down to Phil taking the time to teach me how to go about it and getting the most out of the software. Great guy
27 février 2026
Avis spontané
Réponse : Barbour ABI
This is great to hear, Ronel. Phil is an expert on the platform and is always here to provide you with guidance whenever you need it. We're happy to hear he's providing you with the best support.
A fantastic prospecting tool
A fantastic, easy to use tool, crucial to us in both identifying new prospecting opportunities & providing key stakeholder information. Phil is hands on, always available should we need a steer & our weekly bitesize training sessions are invaluable to the teams familiarity in the platform.
27 février 2026
Avis spontané
Réponse : Barbour ABI
We love that you're finding the platform so useful for your business. It sounds like Phil, one of our amazing Account Managers, is providing you with great support, He'll be delighted to know you appreciate his efforts.
Big thank you to Damian
Big thank you to Damian who taught us all the best tricks to get the best out of what was already a fabulous tool.
Always helpful, always friendly and always with a new tip to share, nothing is ever too much trouble.
We needed a literal idiots guide and Damian provided that and more.
Such a great business tool and the "Just Ask" function is really impressive. A great team. Thoroughly impressed!
29 janvier 2026
Avis spontané
Réponse : Barbour ABI
Sounds like you're getting great support from Damian! That's exactly what we're here for. We appreciate you sharing your experience.
Réponse : Barbour ABI
That's amazing to hear, Ellie. Lynsey is one of our experts and is always here to help. She'll be delighted that you feel supported.
Staff very personable and genuinely…
Staff very personable and genuinely want to help and support their customers by assisting with solutions tailored to their specific business requirements. I found that they are friendly, informative and highly competent and a very enjoyable experience dealing with the Barbour team.
20 novembre 2025
Avis spontané
Réponse : Barbour ABI
This is what we strive for, Jan so it's great that this has been your experience. We appreciate you sharing your kind words. We're always here to help when you need us.
Lynsey was very helpful and has…
Lynsey was very helpful and has simplified my searches for me. Being very new to the software, I found her approach easy to follow.
Many thanks for the assistance.
19 novembre 2025
Avis spontané
Réponse : Barbour ABI
This is great to hear, Neil. Lynsey is our expert trainer who's always here to help, so it's amazing to know you received the support you needed.
So helpful
Lynsey helped me to streamline my searches, to make them more relevant, and showed me how to make sure I was seeing the most useful information first.
She was very helpful and nothing was too much trouble.
10 novembre 2025
Avis spontané
Réponse : Barbour ABI
This is great to hear, Tony. Thanks for taking the time to share your thoughts. Our team works hard to ensure our clients have an experience and training that's tailored to them - so it's good to know how much you've appreciated this.
Great platform and great people
I've started using Barbour ABI recently and so far it's been great experience. Platform gives loads of information and opportunities and is easy to navigate. All the team is very friendly, helpful and responsive. Beginning from Mark who assisted with setting up account, through our account manager Jenny who is always ready to help, to Lynsey who provided great and informative training- save to say that whole team is really looking after a customer and ready to answer all questions.
7 novembre 2025
Avis spontané
Réponse : Barbour ABI
Thank you for your kind words, Sylwia. It sounds like you're off to the best start - with some great interactions with our amazing Client Services Team. We always here to support when you need us.
Monthly update with Nathalie
I have a monthly update with Nathalie, helping me understand how to get the best from our Barbour ABI subscription. Nathalie always offers new ideas and functions relevant to my role and supports me with using the system. A big thankyou from me! :)
24 septembre 2025
Avis spontané
Réponse : Barbour ABI
That's wonderful, Mark! It sounds like you're getting great support from Nathalie. Our amazing Client Services Team is always here to provide guidance - they're experts!
Really Useful
Really useful and concise training course on ABI. This is an extremely user-friendly, intuitive tool which was very well explained by our trainer Lynsey.
9 septembre 2025
Avis spontané
Réponse : Barbour ABI
Thanks for the lovely feedback, Rebecca. We're so pleased you're off to the best start. Do get in touch whenever you need support - we're always here for you.
Lynsey was excellent
Lynsey was excellent, clear and simple advice on how to use Barbour.
8 septembre 2025
Avis spontané
Réponse : Barbour ABI
This is great to hear, David. We appreciate your kind feedback. Lynsey is our expert trainer - she's amazing at what she does!
Do not be enticed by the Sales pitch..
I would strongly recommend that you do not get lured into signing up to this service.
After months of working on this platform there hasn’t been one lead or connection that is actually working on the projects listed, as you can see below there are other unfortunate users who have been scammed as well.
Save your money as it is over £1000 a month, an investment you will not see a return on.
27 juin 2025
Avis spontané
Réponse : Barbour ABI
We're sorry to hear you've not had the best experience with us, Liam. Your Account Manager will be reaching out to you to discuss how we can help.
ABI Review
System is easy to use, information is good considering its a rural area we look after
19 juin 2025
Avis spontané
Réponse : Barbour ABI
This is amazing to hear, Paul. Thanks for your feedback. We do our best to get all the information our clients need! If there's anything else you need us to find for you, you can use our enquiry buttons on the platform and our Researchers will speak to the right people for you.
Great customer service from Helen goes…
Great customer service from Helen goes the extra to help everyone. Training is clear and explained well.
18 juin 2025
Avis spontané
Réponse : Barbour ABI
Helen is one of our amazing Account Managers - they really do go above and beyond to help our clients. It's amazing to hear you've had a great experience. We're always here when you need us!
Great !!!!
Matt Cullum (Key Account Manager) was extremely helpful and a joy to work with. Made everything easy to navigate, Matts passion for the platform is contagious.
Will use ABI daily thanks to the support of Matt. Thank you !
20 mai 2025
Avis spontané
Réponse : Barbour ABI
This is exactly the experience we hope for our clients, Gavin! We appreciate your wonderful feedback. Our Account Managers work hard to ensure our clients have everything they need for success. Matt will always be here for support when you need him.
An essential tool
I have just completed my latest training with Ian Macdonald and he was amazing, informative, friendly and very professional. He went through everything I needed to know in a clear and concise manner and I was able to ask any questions I needed to. The system is really user friendly and easy to navigate which is great. Ian also has the patience of a saint!
9 mai 2025
Avis spontané
Réponse : Barbour ABI
Sounds like you're off to the best start, Mark! We're always here for support when you need us. Our Account Managers are amazing and will know exactly what you need from the Barbour ABI platform.
Réponse : Barbour ABI
This is great to hear, thank you for the lovely feedback. It's good to know you're receiving the support you need.
Been using ABI for a year now and has…
Been using ABI for a year now and has really helped in looking for new business and also looking at what my current customers are getting project wise- The team at Barbour are also very helpful
25 avril 2025
Avis spontané
Réponse : Barbour ABI
We love hearing about how our clients use the platform. Sounds like you're getting useful insight on your customers! We appreciate this great feedback, Carl.
We had a great experience onboarding…
We had a great experience onboarding with Barbour ABI, thanks to the exceptional support from Kelly Rowles and David Moran. They made the whole process easy and efficient, highly professional and approachable.
23 avril 2025
Avis spontané
Réponse : Barbour ABI
This is wonderful to hear, Parsa! We do our best to support and get businesses off to the best start with us.
Réponse : Barbour ABI
This is great to hear, Jake. We appreciate your feedback! Danny is part of our incredible Client Management team and is amazing at what he does. We'll always be here to support when you need us.
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