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Lisez les avis des autres

Noté 4 sur 5 étoiles

Fast, efficient delivery. Would have given 5 stars except for outer box packaging squashed in transit so toy box inside was damaged as well. As it’s a present would have looked better if box not dam... Voir plus

Noté 5 sur 5 étoiles

I placed an order for some toys on the Thursday morning and they arrived just over 24 hours later on the Friday, and that was without paying for express shipping. The website was easy to use and the t... Voir plus

Noté 4 sur 5 étoiles

The price was very good and delivery was quick. I also enquired about a new customer code that didn’t appear as expected and the customer services response was very good and a refund was applied. Unf... Voir plus

Noté 5 sur 5 étoiles

Excellent easy to use website, great range of items. Dispatch was so quick and email updates were great. Will 100% be using for more birthday gifts.

À propos de l'entreprise

  1. Magasin de jouets

Écrit par l'entreprise

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Iteams were damaged and ive contacted…

Iteams were damaged and ive contacted to get replacements and ive been told I can't return as there opened.

20 avril 2026
Avis spontané
Logo de Bargainmax.co.uk

Réponse : Bargainmax.co.uk

Hi,

Thank you for taking the time to leave your review.

We’re very sorry to hear about the damage to your item and for the confusion regarding the return.

We’re pleased to see that this has now been resolved. If you need any further assistance, please feel free to get in touch—we’re always happy to help.

Kind regards,
Ella

Noté 5 sur 5 étoiles

Excellent, start to finish

Excellent easy to use website, great range of items. Dispatch was so quick and email updates were great. Will 100% be using for more birthday gifts.

17 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Cheap unstable closing mechanism

I followed all instructions however as soon as I tried to collapse swing both brackets broke the bolts sheared off the hinges now totally unusable

18 avril 2026
Avis spontané
Logo de Bargainmax.co.uk

Réponse : Bargainmax.co.uk

Hi,

Thank you for taking the time to leave us a review. I’m really sorry to hear about the issue you experienced with the swing—this is not the experience we want for our customers.

We’re glad to see that this has now been resolved for you. If there’s anything else we can help with, please get in touch—we’d be more than happy to help.

Kind regards,
Ella
BargainMax Customer Service Team

Noté 5 sur 5 étoiles

Quick delivery and toys exactly as described

I placed an order for some toys on the Thursday morning and they arrived just over 24 hours later on the Friday, and that was without paying for express shipping. The website was easy to use and the toys were exactly as described and at a bargain price compared to other websites.

17 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Efficient

Fast, efficient delivery. Would have given 5 stars except for outer box packaging squashed in transit so toy box inside was damaged as well. As it’s a present would have looked better if box not damaged.
Maybe more protective packaging.
Other than that … great service thanks.

18 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Item never arrived.

Item never arrived even though I paid for next day delivery. 4 days later found out the item was being returned to BargainMax, leaving me without a birthday present for a party. I got a refund, but the company was totally unreliable.

14 avril 2026
Avis spontané
Logo de Bargainmax.co.uk

Réponse : Bargainmax.co.uk

Hi,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

We sincerely apologise for the delay with your delivery, especially as the item was intended as a gift. This is certainly not the level of service we aim to provide.

While we’re glad a refund has been processed, we understand this doesn’t make up for the inconvenience caused. We will ensure this is raised internally and looked into further to help prevent this from happening again.

Many thanks,
Ella
BargainMax Customer Service Team

Noté 1 sur 5 étoiles

Pretty awful

Was offered a discount code, which didn’t work, after several emails and phone calls, I was told it couldn’t be used as my item was on promotion (this was not made clear to start with). I ordered the item (girls bike) and when it arrived, the box was severely battered and taped back together by the courier, and half the bolts were missing!

13 avril 2026
Avis spontané
Logo de Bargainmax.co.uk

Réponse : Bargainmax.co.uk

Hi,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

We’re especially sorry for the upset and confusion caused — this is certainly not the level of service we aim to provide.

Please reach out to our support team directly at support@bargainmax.co.uk with your order details so we can investigate this fully and put things right as quickly as possible.

We’re here to help and will do everything we can to resolve this for you.

Many thanks,
Ella
BargainMax Customer Service Team

Noté 4 sur 5 étoiles

The price was very good and delivery…

The price was very good and delivery was quick. I also enquired about a new customer code that didn’t appear as expected and the customer services response was very good and a refund was applied.
Unfortunately when the bike arrived it was the wrong size and it turned out that it was due to a mistake in their systems and they didn’t have the smaller size. This was very disappointing for my granddaughter as it meant we had to return the bike for refund and have then had to pay more to buy elsewhere but it’s one of those things that happen sometimes I suppose and the customer service staff member was very good in sorting everything out.

27 mars 2026
Avis spontané

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