BARK Avis 

10 370
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I love the packages - the dogs love the treats and they customize the toys based on your dogs preference (squeaky, no stuffing, tough to destroy etc) More importantly, they send surveys and if you'r... Voir plus

Noté 5 sur 5 étoiles

All items have been good quality, the one time an item did not fit, customer se4vice was outstanding in resolving quickly and effectively! I highly recommend Bark Box to anyone and ebryone who loves t... Voir plus

Noté 5 sur 5 étoiles

The cutest, most durable toys, the tastiest snacks, and, above all else, the most amazing customer service team a dog mom could ask for! Not to mention hilarious email campaigns and a true commitment... Voir plus

Noté 5 sur 5 étoiles

Our 6 year old Pittie absolutely LOVES his monthly Bark Boxes. The variety and how you can adjust your orders specifically for your pet makes them top notch. Highly recommend. Customer service is AMAZ... Voir plus

À propos de l'entreprise

  1. Animaux

Écrit par l'entreprise

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(10 370)

2 110 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Honest review.

I just honestly love the variety in toys. Between the different themes (which I’m a totally sucker for) and sizes and durability. I have 4 dogs all ranging from 8 pounds to about 120! So I definitely need variety. Now my only complaint is that they don’t have a subscription box that suit and multiple dog house if all your dogs aren’t the same size. So I kinda have to figure out who gets screwed that month and who gets treated. I know I can do add on but I feel that the point of the subscription box is that I don’t have to worry about that kind of stuff. I do love my experience so far with bark box and I will be continuing to be using them. This is definitely not a complaint just something I noticed that I feel would accommodate many furry family’s. Thank you bark box!

7 octobre 2026
Logo de BARK

Réponse de BARK

Thank you so much for sharing your experience with us.

We absolutely love hearing that you and your pack are enjoying the variety of toys, themes, sizes, and durability options. It sounds like you've got quite the crew at home, ranging from 8 pounds all the way up to 120 pounds!

We also appreciate your thoughtful feedback regarding households with multiple dogs of different sizes. While we don't currently offer a subscription box specifically designed for multi-dog households with varying size needs, we're happy to share your suggestion with our team for future consideration. Feedback like yours helps us continue exploring ways to make the BarkBox experience even better for families like yours, with multiple pups.

Thank you for being part of the BARK family and for taking the time to share your thoughts. We're thrilled to hear that you've been enjoying your BarkBox experience, and we can't wait to keep sending more themed surprises and tail-wagging fun to your pack!

Noté 5 sur 5 étoiles

Our pups loved getting their Bark Box every month

Our pups loved getting their Bark Box every month! The toys are very durable, colorful, and so cute!! We love all the themes!! They also loved their Bark Box treats!! I highly recommend getting your dog/dogs a Bark Box subscription! You won’t be disappointed!! I wish that I could continue getting them for the pups but our Maizzie has cushing disease and her medication is very expensive!! Hopefully one day we’ll be able to subscribe again!! Thank you for all the joy you brought to our pups over the last several months!!

7 octobre 2026
Noté 5 sur 5 étoiles

We love Barkbox!!!!

Our dogs look forward to their Barkboxes every month. The products are top quality. The themes are a lot of fun and creative. The company has worked with me as our pups needs have changed. They are always quick to respond and are helpful. If you visit our home our dog will greeted you with a Barkbox toy and a smile.

7 octobre 2026
Noté 5 sur 5 étoiles

Everything I have gotten from Bark has…

Everything I have gotten from Bark has been an A++. My puppy has yet to chew one up. My favorite thing is the squeakers. All of them have a different sound. Benny has me laughing all day long.

7 octobre 2026
Noté 5 sur 5 étoiles

You are always kind

You are always kind, patient and supportive of whatever the issue may be! Whether or not my Daisy Mae is being picky or if it was a glitch on your end, the problem is always immediately handled in a kind, efficient and professional way;

7 octobre 2026
Noté 3 sur 5 étoiles

In my recent Bark Box

In my recent Bark Box, there was only 1 toy & no treats. Rudee was sad 😢

7 octobre 2026
Logo de BARK

Réponse de BARK

Thank you for sharing your feedback. We're sorry to hear that your pup's box arrived with only one toy and no treats this month. Our Happy Team will be reaching out via email to make this right through our Scout's Honor Guarantee and send the missing items.

We appreciate you and your pup being part of BARK and look forward to turning this experience around.

Noté 4 sur 5 étoiles

Great up until you cancel

We had the Bark Box for a full year with no problems. If the dogs destroyed a toy, they replaced it quickly. After I cancelled my subscription, my last bark box for September didn’t come with the rest of my order and even that was super delayed in being delivered to me. It’s October 7th and I’m still waiting for my bark box that needs to be delivered. They claimed that it has been resent but can’t provide a tracking number for it. Sus. Really disappointed and this experience has left a bad taste in my mouth and I am hesitant to recommend them or I’ll have a caveat of there being issues with your last subscription order.

26 septembre 2026
Logo de BARK

Réponse de BARK

Thank you for sharing your experience with us. We're glad to hear that you and your pups enjoyed your BarkBoxes throughout the year and that our team was able to help whenever a toy didn't hold up as expected.

We're very sorry, however, to hear about the delays and missing items with your September order, especially as this was your final shipment. We completely understand how frustrating it is to be left waiting without the information you need, and we appreciate you bringing this to our attention.

Our Happy Team will be reaching out via email to review your order, provide further assistance, and work toward a resolution. We want to ensure that you and your pups receive the items you're expecting and have the opportunity to end your BARK experience on a more positive note.

Thank you for being part of the BARK family. We truly appreciate your support over the past year and are grateful for the opportunity to make things right.

Noté 5 sur 5 étoiles

I love the product

I love the product. My dog loves the snacks, but my dog is a very large puppy only nine months old and she chews through all the toys very quickly but overall, if they can make tougher toys, that would be great.

26 septembre 2026
Noté 5 sur 5 étoiles

Love Bark Box

Love Bark Box. Have been getting them for many years. Dog love them. He even knows the box when it’s delivered.

26 septembre 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus