Vena was great working with me on my subscription. I didn’t realize I had signed up for one because I am moving and she handled everything quickly and professionally. I was really surprised based on o... Voir plus
L'entreprise a répondu

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Vena was great working with me on my subscription. I didn’t realize I had signed up for one because I am moving and she handled everything quickly and professionally. I was really surprised based on o... Voir plus
L'entreprise a répondu
Barnakl is an excellent company and I would like to specifically mention a member of their team, Vena; she was so quick to help me with an order and getting an issue corrected quickly. Will definitel... Voir plus
L'entreprise a répondu
I ordered this product several months ago but NEVER signed up for a subscription. Nevertheless, I have been sent TWO additional shipments at OVER twice the original price. I have done ever... Voir plus
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Lots of red flags! 1. "30 day breathe easy guarantee" Money back guarantee is only valid for unopened items. If you try it and it doesn't work, you get nothing, 2. If you research anywhere... Voir plus
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Welcome to Barnakl! We’re a family-owned team from Wisconsin dedicated to cleaner, healthier indoor air. We started Barnakl after realizing how much invisible pollution—dust mites, pet dander, mold spores, and allergens fills the air we breathe inside our own homes every single day. Barnakl is designed to turn your standard ceiling fan into a powerful, whole-room air purifier in under 60 seconds. Our patented, activated coconut carbon filters attach directly to your fan blades to capture up to 99.64% of dust mites, pet dander, mold spores, odors, and microplastics, filtering up to 7x more air than traditional stationary purifiers for pennies a day. Today, we’re proud to help over 300,000+ families across the country breathe easier and sleep better in their own homes.
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Etats-Unis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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I ordered an entire kit in pieces after trying to get ANY help from a human whatsoever. I ended up spending more than I should have. After three weeks, someone, and I'm not even sure if it was still a person, suggested I send the entire order back and reorder just the kit off a link. That didn't make sense since it was the same products, but I did it. Now, today, I only receive the filters NO other parts of the kit and again, it's AI and no human being is available to ask. I haven't even used this product yet, and I feel I'm ripped off. I sure hope "Dan" is reading this, because I'm angry, and there was no need to issue a return label for all this product when it just could've been returned on a credit card and I could've kept the materials to have it installed - but now over a month later, I'm left with 1/4th of a product not to mention NO credit for my return.

Réponse de Barnakl
Barbell is a company that sends you filters to put on your fan blades to help with air filtering and dust. I have bought their products twice. All of a sudden I received a notification they took $50 out of my account without my consent to send me a new shipment of filters I did not order.
I immediately wrote them and told them I wanted to refund and I did not want the filters and they had no right to charge me without first sending me an email telling me they’re about to do that. I received an email back telling me they were escalating the situation to another “team” and would get back to me.
That was five days ago. I reached out numerous times (about six) and no one responded. Then I received the same email I got originally saying they were escalating the situation to another team.
I want a refund. This is extremely suspicious to me. I made sure I went to their website and cleared myself of any subscriptions but I still need my $50 back. They need more efficient customer service.
UPDATE: Received a refund thankfully but will never order again.

Réponse de Barnakl
I paid almost $90 and received one of four packs of filters. I emailed the support team and their response was a joke and seemed automated. Five business days and no response. I actually enjoyed the product but will never spend my money with them again.

Réponse de Barnakl
I ordered from this company one time and their product was not effective at all and did not even come with the items it showed. I contacted this company and canceled my order last month. Now all of a sudden a month later they randomly charge my card in the amount of $53.41 for an order I NEVER ordered. They have no other way to reach them other then by email. They took my money without asking!!!!!

Réponse de Barnakl
Absolutely a trash product- doesn’t do what they claim at all. Even worse their “satisfaction guarantee” is only if the product is unopened in the original packaging. How can you find out that their product doesn’t meet your satisfaction or doesn’t work unless you use it? Horrible customer service absolute terrible product. DO NOT BUy

Réponse de Barnakl
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