EASY AND FAST RESPONSE FAIR PRICE FOUND WHAT I WAS LOOKING FOR GOOD CUSTOMER SERVICE WILL RECOMMEND AND WILL BUY AGAIN FROM SELLER
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Lisez les avis des autres
Hi Folks… Everyone need to buy lock hardware from Barzel…they are by far the most responsive dealer by leaps and bounds!!! Had a small issue finding the needed lock on the website, I phoned and was pr... Voir plus
Rare LCN gear motor in stock, called to verify and promptly received a return call verifying part in stock. Placed order online and received gear motor in two days. Other suppliers giving 2 to 3 weeks... Voir plus
We were in a situation where one of our secure buildings needed replacement electronic locks immediately due to a flood in our area. The manufacture quoted us 5 weeks for delivery. This company unde... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Family owned and operated for over 50 years, we are the leading wholesale lock and hardware distributors. We offer a full line of door hardware.
Coordonnées de contact
199 Lee Ave Suite #388, 11211, Brooklyn, Etats-Unis
- 212-677-7530
- sales@barzellock.com
- barzellock.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
very good product slightly higher in…
very good product slightly higher in cost but availability suited our needs
Parts were delivered on time as…
Parts were delivered on time as promised. They took the extra step to ensure I was ordering the correct parts for the lockset I was using.
Great customer service
We don't use vendors for these materials very often but will be using BarzelLock going forward. They kept us in the loop on deliveries and explained the product and purchase thoroughly.
Excellent service !
I just wanted to thank you for your excellent service. I have never done business with you before, but if I need your products/services in the future you will be my first call. Excellent communication to verify I was ordering the correct items, great follow up emails on the order and very quick coast to coast delivery. My last supplier failed in every category. It's nice to know real customer service still exists. Norman took the time and care to get it right.
Fast delivery and mostly in stock items.
Great Customer Service.
They were very helpful in finding the…
They were very helpful in finding the correct part for the project i was working on .
The return policy is trash
The return policy is trash. They sent me a mullion that was the wrong color and I had to argue with them about returning, had to buy the correct color, and pay to send it back myself, and pay a 12% restocking fee. Total trash. I will never shop here again. Oh now I'm being gaslit. The original one was black It was supposed to be aluminum. The new one I ordered is aluminum that was the problem. I have pictures to prove it and I'm taking all this and posting it on social media. I have a huge following.

Réponse de BarzelLock.com
QUICK SHIPMENT
QUICK SHIPMENT - WE WERE IN A POSITION TO LOCATE SOMETHING AND THEY HAD IT.
Above and Beyond
I had the pleasure of working with Henry and he went above and beyond to get fast and accurate information to get me material I needed shipped out next day air.
These guys came through when needed…
These guys came through for me when several other distributors fell short. I need 3 lever sets that were satin brass finish and Barzel answered my inquiry if they had stick and could get them out asap. Fast shipping and quality products made for a happy customer on my end.
Award winning customer service
They have worked tirelessly to help me with a large job. Henry has been flawless in returning my calls and doing what he said he will do when he said he would do it. It has been one of the best customer service experiences I have had with a supplier. They have definitely earned my business moving forward!
Fast service
Needed some spacers for electric strikes in a hurry and they were able to do so.
I just came across this vendor and will be adding them to my list of preferred vendors.
Excellent!
Great transaction
Great transaction. Very well Organized. Automated invoicing makes it quick and easy to pay.
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