Package never showed up. I reached out to an update on the status of my order, never heard from them. I'm assuming this is a fraudulent item and shop. Edit: if anyone can see the reply, know the i... Voir plus
L'entreprise a répondu
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Package never showed up. I reached out to an update on the status of my order, never heard from them. I'm assuming this is a fraudulent item and shop. Edit: if anyone can see the reply, know the i... Voir plus
L'entreprise a répondu
This is an awesome company! Steven Woodley is the General Manager / Owner and he responded to my questions personally. He answered all my questions very quickly and went above and beyond to help me. Y... Voir plus
Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch w... Voir plus
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Batflipshop does it again! More kudos to my new friend from California - Steve. When Steve was having difficulties getting my helmet from the manufacturer, he took it upon himself to send me a diffe... Voir plus
The Bat Flip Shop LLC is a Small Family Owned Business. *Our Love for the Game of Baseball, Softball and Football is only surpassed by teaching kids to love it too. * It amazed Us the lack of one on one personal service We saw companies give anymore. If you read our reviews, you will see we truly believe customer service is the key. *We carry specific gear we have personally tested and back 100% with our reputation. We don't believe more is better in the case of equipment for our kids. *We offer a Payment Plan Program to assist in large purchases as We know the equipment is not cheap! * We have extensive knowledge to assist Parents, Coaches, and Players. *Dedicated to Supporting The Little League Challenger Program, God Bless - The Bat Flip Family
3113 Norwich Ave, 93619, Clovis, Etats-Unis
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They always go above and beyond to make their customers feel appreciated. Don't buy anywhere else.

Réponse de batflipshop.com
Outstanding customer service! I received a text message immediately after placing my order to make sure I knew that the item I had ordered was a pre-order. Communication continued for the couple of weeks until my bat arrived. Will definitely shop here again!

Réponse de batflipshop.com
Good price! Quick communication and shipping. Thanks!

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Old fashioned customer service. This company is what all companies should strive to be. Easy 5 stars.

Réponse de batflipshop.com
My package came safe and protected and fast. (I WILL SHOP HERE AGAIN)

Réponse de batflipshop.com
This company sent me the wrong size at first but when contacted was very helpful right away and resent the correct size plus more items. My son was very pleased with all the items sent. I will be purchasing from this company again in the future.

Réponse de batflipshop.com

Réponse de batflipshop.com
Steve is fantastic! He will text you and work with you all the way through! We used him first for my son's helmet, then came back to order helmets for our league, all wonderful customer service and the helmets are great as expected.

Réponse de batflipshop.com
Great communication to confirm helmet before shipping. Shipped very quickly after order placed. High quality product.

Réponse de batflipshop.com
The entire shopping experience was great, the customer service was 5 star, excellent, from start to finish, the whole experience from purchasing the product (bat) to the timely status when product is shipped and expected date of delivery, all 5 star!
This shop is wonderful to work with. I’m already looking at buying another bat from them. The owner is kind and helpful.
Our family was going through a hard time due to an illness in the family and struggling financially. My son desired a new bat for his birthday and Bat Flip Shop came though with flying colors. They went above and beyond and sent batting gloves and arm sleeves as well. This company truly puts people first and goes above and beyond with their compassion and generosity. The items were shipped just in time for my son Birthday as well. 4 Stars.
The order arrived quickly and the product was exactly the size and color ordered. My son has already used the gear at practice and he loves it.
The customer service is great. We had a problem with the delivery And they got it addressed right away.

Réponse de batflipshop.com
Just ordered another bat. Picked up another axe bat and again amazing customer service. Steven was responsive to my questions, directed me to the best option, and got it handled quick. Love bat flip shop!! will continue to oreder our bats through them

Réponse de batflipshop.com
From the selection, Price, shipping and sheer joy of seeing my daughter open her first real softball bat....star experience.

Réponse de batflipshop.com
Batflipshop was awesome to work with. We unfortunately ordered a bat that sold out and was no longer being manufactured. Batflipshop reached out and offered us any bat we wanted as a replacement for the inconvenience. The bat shipped in excellent condition expeditiously!

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Communication from you was great really appreciated the insite and help.

Réponse de batflipshop.com
These guys were top notch. I ordered a voodo -3 and it was on backorder and my son was going to FLORIDA with highschool so they let me switch to a catX and they sent it out ASAP because he was leaving in 7 days.....at no extra charge. Kudos to them and consider using them
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