Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Rénovateur de salle de bains

Informations provenant de diverses sources externes

Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(261)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

HIB Semi-Recessed Bathroom Cabinet

Excellent service , I was kept fully informed of the process. Very pleased with bathroom cabinet although it hasn’t been installed yet.

20 mai 2021
Logo de Bathquest

Réponse de Bathquest

Dear Lorraine,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Everything Great. Fast Easy Efficient.

Everything exactly as promised. Fast good service and delivery.
When you’ve arranged tradesmen the parts need to arrive on time so I really appreciated the reliable service.

20 mai 2021
Logo de Bathquest

Réponse de Bathquest

Dear Frank,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Superb service called to check item was…

Superb service called to check item was in stock and ordered. item came well wrapped protected, delivered in good time. Thank you.

20 mai 2021
Logo de Bathquest

Réponse de Bathquest

Dear Pam,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Supply

Great to do business with, will definitely keep in mind for future. Broadstone bathrooms

18 mai 2021
Logo de Bathquest

Réponse de Bathquest

Dear Lisa,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Was very efficient item arrived as…

Was very efficient item arrived as arranged and was nicely packaged

14 mai 2021
Logo de Bathquest

Réponse de Bathquest

Dear Alan,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Good company

Good company

Answered my questions and delivered on time.

14 mai 2021
Logo de Bathquest

Réponse de Bathquest

Dear Amber,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Great service

Prompt delivery. Good quality product. Very pleased

11 mai 2021
Logo de Bathquest

Réponse de Bathquest

Dear Mr Baloch,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Ordered after hours on a Tuesday and…

Ordered after hours on a Tuesday and delivered Thursday. Brilliant

5 mai 2021
Logo de Bathquest

Réponse de Bathquest

Dear Mr Alan Roome,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Monarch Water Softener

very helpful, good advice and fast delivery

5 mai 2021
Logo de Bathquest

Réponse de Bathquest

Dear M Bond,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Water softener arrived well packaged…

Water softener arrived well packaged and on time no problems. Now fitted and appears to be working well. Good price could not find cheaper

29 avril 2021
Logo de Bathquest

Réponse de Bathquest

Dear Laurance,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Efficient service

Efficient service. Flexible delivery when required

27 avril 2021
Logo de Bathquest

Réponse de Bathquest

Dear Sara,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Delivered the right product on time as…

Delivered the right product on time as promised

23 avril 2021
Logo de Bathquest

Réponse de Bathquest

Dear Mr Kinmont,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 4 sur 5 étoiles

I think the service was great I would…

I think the service was great I would recommend it to others

23 avril 2021
Logo de Bathquest

Réponse de Bathquest

Dear Sam,

Thanks for leaving your feedback with us. We hope next time we can make it a 5 star experience for you!

We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Excellent product

Excellent product. Very sturdy. Easy to fit. Arrived the very next day!

21 avril 2021
Logo de Bathquest

Réponse de Bathquest

Dear O'leary,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Very helpful member of staff when…

Very helpful member of staff when phoning and quick efficient overnight delivery

21 avril 2021
Logo de Bathquest

Réponse de Bathquest

Dear Dawn,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 1 sur 5 étoiles

Terrible approach to providing a…

Terrible approach to providing a refund.
Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked but refused to refund me. Completely obstinate in their approach.

20 avril 2021
Avis spontané
Logo de Bathquest

Réponse de Bathquest

Unfortunately we were unable to accept the return of this item as it was not in a resaleable condition. Ripped boxes covered in plaster splatter means we cannot sell this to another customer.

Bathquest

Noté 5 sur 5 étoiles

Really pleased with service when I…

Really pleased with service when I ordered the water softener.
Arrived quickly, so would recommend trading with them.

14 avril 2021
Logo de Bathquest

Réponse de Bathquest

Dear Ken,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 4 sur 5 étoiles

would have like a email to confirm…

would have like a email to confirm order otherwise very good

9 avril 2021
Logo de Bathquest

Réponse de Bathquest

Dear Customer,

Sorry you couldn't find your email confirmation, unless the email entered in checkout was in correct, a confirmation is always automatically sent out to allow us to proceed with the order. Sometimes it can end up in the spam/promotions inbox and get lost.

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles
Logo de Bathquest

Réponse de Bathquest

Dear Customer,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus