Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Rénovateur de salle de bains

Informations provenant de diverses sources externes

Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(261)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Prompt delivery of the bath

Prompt delivery of the bath, not been opened yet waiting for the plumber hence why not 5 stars. Friendly, helpful staff on the phone. I would recommend.

2 avril 2021
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Réponse de Bathquest

Dear Sykes,

Thanks for leaving your review with us. We'd love to know what we could have done better or more of our end to make your experience 5 stars with us?

We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles
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Réponse de Bathquest

Dear A Freeman,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

That was quick and excellent service

That was quick and excellent service. Thank you!

30 mars 2021
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Réponse de Bathquest

Dear Igor,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Great service

We ordered a Monarch HE water softener from Bathquest and we can’t fault the service as it was delivered very quickly. We have now had it installed and so far so good.

29 mars 2021
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Réponse de Bathquest

Dear Mrs Helen Bonner,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 4 sur 5 étoiles

Water softener order

The service was very good. Only thing preventing full marks was that the item came without fitting instructions or operating instructions

24 mars 2021
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Réponse de Bathquest

Dear Alison,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Good Retailer

Easy to use website, reasonable postage time (in a couple of days) and product in good condition.

23 mars 2021
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Réponse de Bathquest

Dear R D,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 4 sur 5 étoiles

Water Softener delivery was poor

Water Softener delivery was poor, Delivery day a Friday and time slot confirmed by logistics company but did not arrive despite calls to progress, Received further notification of delivery over weekend for Monday. Again time slot missed, but delivery was made. Water Softener not yet fitted so unable to comment other than the 22mm maxi connections are shorter than 15mm flexes so my pipework will need more alterations than I had hoped for. I found Bathquest helpful and the packaging was very good.

18 mars 2021
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Réponse de Bathquest

Dear Derek,

Thanks for leaving your feedback with us. We apologise on behalf of the third-party delivery company we use that your order arrived a little later than expected. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Great Service

16 mars 2021
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Réponse de Bathquest

Dear Mr Ragipindi,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Good service

16 mars 2021
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Réponse de Bathquest

Dear Mark,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles
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Réponse de Bathquest

Dear Peter,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Great service

10 mars 2021
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Réponse de Bathquest

Dear Roger,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Softener arrived promptly within a day…

Softener arrived promptly within a day or so. Well packaged and very helpful courier. Many thanks.

4 mars 2021
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Réponse de Bathquest

Dear John,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Monarch HE MASTER water softener

Excellent service and brilliant product.

3 mars 2021
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Réponse de Bathquest

Dear Trevor,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery, great

3 mars 2021
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Réponse de Bathquest

Dear Shaun,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

A1 rad

A1 delivery and item

3 mars 2021
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Réponse de Bathquest

Dear Mr Ronald,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Thank y Iam rally happy with this…

Thank y Iam rally happy with this service everything good fast delivery .

3 mars 2021
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Réponse de Bathquest

Dear Leszek,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Quick response

Although the cabinet I ordered was out of stock (more expected on 13th March) I was notified very quickly and offered the option of a refund or waiting for new stock.

3 mars 2021
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Réponse de Bathquest

Dear Julia,

Thanks for leaving your feedback with us. We look forward to supplying quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles
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Réponse de Bathquest

Dear Claire,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 3 sur 5 étoiles

Excellent service

Excellent service
BIG THANKS 👍

26 février 2021
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Réponse de Bathquest

Dear Dimitar,

Thanks for leaving your review with us, do you have any feedback on where we could improve to make that 3/5 into a 5/5 service for you?

We look forward to supplying more quality products in the future!

Bathquest Team

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