Great speedy delivery & nice product. However, the amount of actual assembly of the shower door needed before we could even begin installation was not advertised or expected. The instructions were not... Voir plus
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Lisez les avis des autres
Absolutely excellent service from Adam and the team. The shower door arrived on time however there was a tiny defect that some wouldn't even see on one of the uprights. Made a call sent some pics ov... Voir plus
L'entreprise a répondu
I will start first with Wow excellent customer service! Respond I got in 1 minute, solved my issue in half an hour which with other companies for you would take month to deal! Very nice communication.... Voir plus
L'entreprise a répondu
We needed a replacement hinge for a shower screen. As promised, Bathroom Nation contacted the manufacturers and the spare part was sent direct to us. It was all super-prompt and at all times the sta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'articles de salle de bains
- Cuisiniste
- Fournisseur d'accessoires de meubles
- Magasin de meubles
- Magasin de portes de douche
Écrit par l'entreprise
We are dedicated to providing the best products and prices to all of our customers for bathroom items. No matter your location, you can count on us for reliable, fast, and affordable delivery. Let us help you get the home of your dreams safely and reliably, so you can enjoy your new space in no time.
Coordonnées de contact
Vernon House, Vernon Street, BB2 2AX, Blackburn, Royaume-Uni
- 0330 236 8028
- sales@bathroomnation.co.uk
- bathroomnation.co.uk
4,6
Excellent
122 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Nice product but difficult to build
Great speedy delivery & nice product. However, the amount of actual assembly of the shower door needed before we could even begin installation was not advertised or expected. The instructions were not clear & were very confusing. Diagrams were too small to really see which part went where and they seemed to have been translated from another language as sometimes they didn't make sense.
6 avril 2026
Easy to use website fast delivery…
Easy to use website fast delivery what's not to like recommend
13 avril 2026
Very poor experience with returns and customer service.
Very poor experience with returns and customer service.
We purchased a vanity unit which turned out not to be suitable. The item was returned unopened, with the original packaging reinforced, and sent back via UPS at our expense.
Upon receipt, the company claimed the item was damaged and had been opened, which we strongly dispute. They have refused to provide evidence of the alleged damage while also refusing a refund and offering to return the item at our cost.
We have asked for photos or documentation to understand the condition of the item, but this has not been provided.
The matter is now in dispute.
Update: In follow up correspondence, the tone has been unnecessarily aggressive, including references to legal action if we pursue a chargeback.
24 mars 2026
Avis spontané
Réponse : Bathroom Nation
Hi D G,
We’re sorry to read your updated review, however we must clarify the circumstances of this case.
The item was returned to us in a condition that differed from how it was dispatched and delivered, including damage to both the packaging and the product itself. As part of our standard process, all returns are inspected upon arrival, and in this instance the item was unfortunately no longer in a resaleable condition.
Prior to return, we also offered a collection service to ensure safe transit. This option was declined, and the return was arranged independently. Where a customer arranges their own courier, responsibility for ensuring the goods are adequately packaged and returned safely remains with the sender.
We would also like to clarify that at no point have we intended to threaten or cause concern. We simply outlined that, should a chargeback be raised, we would respond with the relevant evidence available, which is standard practice for any business.
We remain happy to return the item back to you or assist further where possible.
Kind regards,
Bathroom Nation
Good Experience with Bathroom Nation
Good customer service to answer queries and good communication about the delivery service
19 février 2026
Réponse : Bathroom Nation
Hi Laura,
Thank you for your lovely feedback!
We’re really pleased to hear you had a good experience with our customer service and that our communication around delivery met your expectations.
We truly appreciate your support and hope to serve you again in the future.
Kind regards,
Bathroom Nation Team
Bathroom shower door
Absolutely excellent service from Adam and the team. The shower door arrived on time however there was a tiny defect that some wouldn't even see on one of the uprights. Made a call sent some pics over and literally the next day the part was delivered to my doorstep. I would not hesitate to use this company again.
20 février 2026
Réponse : Bathroom Nation
Hi Timothy,
Thank you so much for your fantastic feedback!
We’re delighted to hear that you had a great experience with Adam and the team. It’s especially good to know that the issue was resolved quickly and efficiently — that’s exactly the level of service we aim to provide.
We really appreciate your kind words and your support, and we look forward to serving you again in the future.
Kind regards,
Bathroom Nation Team
Good products and designs
12 février 2026
Réponse : Bathroom Nation
Hi Selwyn,
Thank you for your kind feedback!
We’re glad to hear you’re happy with our products and designs — we work hard to offer styles that suit a wide range of bathrooms.
We really appreciate your support and hope to see you again soon.
Kind regards,
Bathroom Nation Team
Arrived on time updated regularly…
Arrived on time updated regularly brilliant from start to finish
16 février 2026
Réponse : Bathroom Nation
Hi Mr Miah,
Thank you for your fantastic feedback!
We’re really pleased to hear your order arrived on time and that you were kept updated throughout — it’s great to know everything went smoothly from start to finish.
We truly appreciate your support and hope to serve you again soon.
Kind regards,
Bathroom Nation Team
Réponse : Bathroom Nation
Hi Matthew,
Thank you for your great feedback!
We’re delighted to hear you’re happy with the quality and that your order arrived quickly — that’s exactly what we strive for.
We really appreciate your support and look forward to serving you again.
Kind regards,
Bathroom Nation Team
Easy ordering and promt delivery.
3 février 2026
Réponse : Bathroom Nation
Hi Martin,
Thank you for your kind feedback!
We’re really pleased to hear that you found the ordering process easy and that your delivery arrived promptly — that’s exactly the experience we aim to provide.
We truly appreciate your support and hope to serve you again in the future.
Kind regards,
Bathroom Nation Team
Speedy delivery
Great service, I placed an order on Saturday evening and received it on Tuesday morning. The item was packaged securely. Highly recommend ordering from here!
16 décembre 2025
Avis spontané
Réponse : Bathroom Nation
Thank you so much for the lovely review! 😊 We’re really glad to hear you were happy with the fast delivery and secure packaging. Your recommendation means a lot to us, and we truly appreciate you choosing Bathroom Nation. We hope to see you again soon!
Exceptional quality
Great customer service and fast delivery, item is of exceptional quality, very pleased with my purchase.
1 décembre 2025
Réponse : Bathroom Nation
Thank you for your kind words! 😊 We’re delighted to hear you’re happy with the quality of your item and that our customer service and delivery met your expectations. Enjoy your purchase, and thanks again for choosing Bathroom Nation
Amazing Customer Service
Amazing customer service and quick delivery.
Shower screen is excellent quality at a competitive price.
Would highly recommend.
27 novembre 2025
Avis spontané
Réponse : Bathroom Nation
We’re so happy to hear that! It’s great to know you were impressed with our customer service, speedy delivery, and the quality of the shower screen. Offering great products at competitive prices is what we aim for, so your recommendation really means a lot to us. Enjoy, and we hope to help you again in the future!
Réponse : Bathroom Nation
We’re glad everything went smoothly for you! 😊 It’s great to hear the ordering process was easy, your delivery arrived quickly, and the product met your expectations. Thanks for taking the time to leave a review — we really appreciate your support and hope to see you again soon!
Absolutely amazing customer service
Absolutely amazing customer service. Started the order on line and within half an hour of ordering, they rang me to say the bath panels I had ordered were wrong. The guy who I spoke with was just great. He helped me complete the bathroom and made the planning and purchasing a bathroom a pleasurable experience. Thank you!
29 octobre 2025
Réponse : Bathroom Nation
What a fantastic review — we really appreciate you sharing your experience 😊
It’s brilliant to hear that our team was able to spot the issue quickly and help you get everything just right. Making the planning and purchasing process stress-free is exactly what we aim for, so we’re delighted we could help make it an enjoyable experience. Thanks again for choosing Bathroom Nation, and we hope you love your finished bathroom!
Réponse : Bathroom Nation
We’re delighted to hear you’re happy with your purchase 😊 It’s great to know the product was easy to install and offered excellent value for the quality. Thanks for choosing Bathroom Nation — we really appreciate your feedback!
Very quick delivery
20 octobre 2025
Réponse : Bathroom Nation
We’re pleased to hear your order arrived so quickly 😊 Thanks for taking the time to leave a review — your support means a lot to us, and we hope to help you again soon!
Fantastic customer service
Fantastic customer service , quick delivery ! will definitely buy from here in the future.
16 octobre 2025
Réponse : Bathroom Nation
We’re thrilled you had such a positive experience! 😊 It’s wonderful to hear our customer service and delivery met your expectations. We can’t wait to help you again with your next purchase — thanks for choosing Bathroom Nation!
The vanity unit was good quality and…
The vanity unit was good quality and well packaged.
I Would buy from Bathroom Nation again!
30 septembre 2025
Réponse : Bathroom Nation
Thank you so much for your kind feedback! We're delighted to hear that you were happy with the quality of the vanity unit and the packaging. It's great to know you'd choose Bathroom Nation again – we truly appreciate your support and look forward to serving you in the future!
Best regards,
The Bathroom Nation Team
Amazing customer service
Amazing customer service! Would highly recommend!
17 octobre 2025
Avis spontané
Réponse : Bathroom Nation
Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our customer service. Your recommendation means a lot to us – we look forward to helping you again in the future!
Best wishes,
The Bathroom Nation Team
Réponse : Bathroom Nation
Thank you so much for the recommendation! We're glad you had a positive experience and truly appreciate your support.
— The Bathroom Nation Team
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