Outstanding Customer Service - Many many thanks Jake for your prompt and smart response to replace the bathroom cabinet that had been accidentally damaged. The new replacement arrived next day and has... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I recently placed a large order with Bathroom Point for most of the fittings and furniture for our new bathroom, and I couldn’t be happier with the whole experience. Everything went very smoothl... Voir plus
The toilet was leaking water from underneath , The toilet seat is sliding all over the place ,the rubber seals are loose , and I cannot tighten anything , and the sink plug hole does not drain wa... Voir plus
This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.
Coordonnées de contact
Unit 20 Penrice Court, Llansamlet, SA6 8QW, Swansea, Royaume-Uni
- 0800 061 4140
- info@bathroompoint.co.uk
- bathroompoint.co.uk
4,6
Excellent
143 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very easy to use website
Very easy to use website, when ordering had plenty of options for payment and we got a great price! Delivery was prompt and no issues.
16 janvier 2026
Avis spontané
Very speedy delivery and really good…
Very speedy delivery and really good value for money.
8 janvier 2026
Mirror is great and good quality.
Mirror is great and good quality.
Very efficient delivery, ordered one day and it was with me next day.
12 décembre 2025
Great range of products and competitive…
Great range of products and competitive prices. Quick dispatch of all and no issues throughout. Only feedback is that I received a accurate tracking link and update for the small courier item, but no dispatch or updates for the pallet delivery and as a result it arrived at my address unexpectedly.
5 janvier 2026
Avis spontané
I am so impressed by Bathroom Point
I am so impressed by Bathroom Point. The quality of the Litchfield brushed brash shower and accessories were amazing.
I ordered the wrong shower screen by mistake and Jake Litchfield couldn’t help me enough! He ordered a new shower screen there and then and in less than 24 hours it’s here! He was so helpful. I will always use this company moving forward for all of my projects.
I highly recommend this company. Nicola
18 décembre 2025
Avis spontané
Great service & quality products
Great service & quality products, everything arrived on time except for sink but was advised that it would come shortly after. Delivery guy really helpful too as I live on my own & having a bathroom suite delivered was a concern as to how I would be able to get it all into my home (my friends advised other companies would leave it on a pallet outside) but I was thrilled that nothing was too much trouble & it would be brought into my home at ground level 😊
16 décembre 2025
Avis spontané
Easy to order delivered in time and…
Easy to order delivered in time and quality product.
1 décembre 2025
My toilet arrived soaking wet and full of water.
My toilet arrived soaking wet, the box was damaged and the toilet chipped. I contacted the company and they asked me to send photos. I sent photos 5 days ago and have had no response. I’ve emailed and called. I’ve left messages asking them to call me back. Still waiting. I’ve got a plumber booked to fit the toilet and at this point I have no toilet for him to fit. Very disappointing service.
5 décembre 2025
Avis spontané
Tap dancing happiness.
Great range of modern products to choose from.
Staff were very helpful helping me to find products to match.
Items were packaged well and arrived in a timely manner.
Very good quality and value for money.
16 octobre 2025
Avis spontané
Réponse de Bathroom Point
Thank you so much for choosing us and for taking the time to leave your review. We’re really glad our team were able to help and that everything arrived safely. It means a lot to hear you’re happy with the quality. If you ever need anything else, we’re here to help.
Haven’t received my item after three weeks.
Well, we still don’t have our mirror; order placed 22nd November. So my experience is non existent.
25 novembre 2025
Réponse de Bathroom Point
Hi Dori, very sorry for the delay with your order. We resolved the order in the end. I appreciate your patience and your willingness to work with us. Have a great Christmas.
Réponse de Bathroom Point
Thank you for choosing us and for sharing your feedback. We’re glad you found a great range at competitive prices. If there’s anything else we can help with, we’re always here.
Excellent value
Quick delivery of the three items for my new shower room.
Not all fully plumbed in as yet but I can’t wait to use them.
Pleased with the quality. Excellent value. Would buy from Bathroom Point again.
6 novembre 2025
Avis spontané
Réponse de Bathroom Point
Thank you for your review and for choosing us for your new shower room. I’m really pleased to hear everything arrived quickly and that you’re happy with the quality and value. Enjoy the new setup once it’s fully installed, and if you ever need anything in the future, I’ll be happy to help.
Thank you again,
Jake
Really positive experience, great products and reasonable prices
We realised after ordering that the towel rail we ordered wasn't the right size, so I called and the returns process was really easy. The products received are all really good quality and delivered promptly. Will definitely use this company again.
24 novembre 2025
Avis spontané
Réponse de Bathroom Point
Thank you for choosing us and for taking the time to leave such a positive review. I’m really pleased to hear that the return was straightforward and that you’re happy with the products and delivery. We’re glad everything worked out, and we really appreciate you planning to shop with us again.
Thank you again,
Jake
Order #24370 Product failed completely…
Order #24370 Product failed completely flooded out my campervan. Sent an email in explaining got a robot reply sending me to a website that doesn't work. Not good enough to be honest. Got a lot of work drying my van out now, in the damp weather.,
Would have been nice for a human to get involved.
18 novembre 2025
Avis spontané
Very quick delivery.
Very quick delivery.
Very good value for money!
Highly recommend and will use again in the future
3 novembre 2025
Avis spontané
Highly Recommend
Ordered Amy 1100mm Combination Toilet and Sink Unit plus mixer tap (anthracite)
My order was processed promptly and quickly delivered to my home. Very happy with my new downstairs loo furniture, however the sink unit must have been damaged in transit and was cracked. On discovering the damage I reported it to Bathroom Point who responded immediately, confirming a replacement would be quickly sent. Received new sink within 2 days - very happy.
Agreed we would dispose of damaged sink at our local recycling centre and were duly compensated with a £30 voucher- what’s not to like 😊
28 octobre 2025
Good quality products and service
Communication regarding order confirmation and delivery was very good. Two of the items received were defect, however it was swiftly resolved and Jake at Bathroom Point ensured perfect items were delivered within 48 hrs . The products ordered are beautiful and really good quality.
5 novembre 2025
Avis spontané
Really lovely products at good value
Really lovely products at good value.
Could improve communication via email but they are responsive, you just may not know about it until you call.
28 octobre 2025
Thank you for the fast delivery’s nd…
Thank you for the fast delivery’s nd great product
28 octobre 2025
The toilet was leaking water from…
The toilet was leaking water from underneath ,
The toilet seat is sliding all over the place ,the rubber seals are loose , and I cannot tighten anything , and the sink plug hole does not drain water away ,
I used a sink unblocker ,it made no difference , it is the design of the plug hole .
Not a happy customer
28 octobre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.