I ordered a Roca WC toilet seat last month - payment taken but no delivery. Emails to customer service have bounced back - undeliverable. Customer service number routes to a voicemail but the inbox... Voir plus
Bathrooms And Showers Direct
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Lisez les avis des autres
I ordered WC lid from Bathroom and showers direct, Becky was great but now unavailable and all emails remian unanswered eg info@ .....the voicemail isnt answered either -it's now been a week since... Voir plus
Fantastic service. Very high rated contact direct phone service. Extremely excellent response and terms and conditions. Always check items before ordering and always check exchange and refund if w... Voir plus
L'entreprise a répondu
Worth the wait. Company were up front about waiting times for replacement toilet seat. (Original Duravit seat approx 10 years old). They kept me up to date with order and promptly answered email... Voir plus
À propos de l'entreprise
- Rénovateur de salle de bains
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de luminaires
- Magasin de rénovation
- Quincaillerie
Écrit par l'entreprise
BASD aims to provide a wide range of great bathroom products, supported by strong product knowledge and fantastic customer service
Coordonnées de contact
Unit 16 Lumina Way, EN1 1FS, Enfield, Royaume-Uni
- 020 7697 3188
- info@bathroomsandshowersdirect.co.uk
- bathroomsandshowersdirect.co.uk

Réponse de Bathrooms And Showers Direct
Excellent 1st experience with this company
Excellent service, ordered and received within 2 days and cheaper than a lot of other companies.

Réponse de Bathrooms And Showers Direct
Excellent service
Excellent service. Gave me in 3 days what supplier was unable to supply for 6 weeks.

Réponse de Bathrooms And Showers Direct

Réponse de Bathrooms And Showers Direct
Replacement Of Twyfords toilet seat
Managed to source a replacement toilet seat for our Twyford Envy suite. Found the site easy to navigate and the item was despatched and delivered within a few days. Very happy with the service received from Bathrooms and Showers Direct.

Réponse de Bathrooms And Showers Direct
Great customer Service
There was a part missing and Afia, from the office, arranged for a perfect replacement to be delivered asap.
Very impressed with that level of customer service.

Réponse de Bathrooms And Showers Direct
Great customer service from Afia
Great customer service from Afia, who dealt with a replacement toilet seat issue efficiently and courteously.

Réponse de Bathrooms And Showers Direct
Professional and efficient service
I have used this company twice now and the experience has been very positive. The second time my item arrived in a damaged state due to poor packaging and courier service. Bathrooms and Showers Direct were immediately dealing with the situation and had a replacement product sent in the post the next day. I am very happy with the company and how efficient they are. I will be using them again for multiple products that I need to order.

Réponse de Bathrooms And Showers Direct
Good customer service
Good customer service.
Great at communicating status of order.
Prompt refund when the order got delayed.
Pleasant staff.
Good all round and highly recommended.

Réponse de Bathrooms And Showers Direct
Quick and efficient
Quick and efficient, the new toilet seat arrived within a few days and was packaged very well.

Réponse de Bathrooms And Showers Direct
Fantastic Company and Staff!!
I cannot recommend this company enough. They have gone above and beyond for me! I have been dealing with one of there employee named Afia and she has been amazing! The most helpful person I have come across by far. I work for a building and maintenance company, my job is finding materials etc so I deal with people/companies online on a daily basis. But Afia and this company will now always be my go to whenever I require anything for a bathroom or shower room.

Réponse de Bathrooms And Showers Direct
I was looking to buy two specialist…
I was looking to buy two specialist toilet seats. Not only did Bathrooms and Showers Direct quote a good price but had them to me in only a few days AND kept me updated constantly

Réponse de Bathrooms And Showers Direct
I needed a small Butler Sink and I…
I needed a small Butler Sink and I needed it for my kitchen cabinets to be made.
I saw this company on the internet and decided to try them, 2 days later it was with me, it was perfect. I thought they gave a brilliant service and would highly recommend them to everyone.

Réponse de Bathrooms And Showers Direct
Exellent customer service
Placed order but unfortunately the item was not in stock, customer service contacted me and said they would try and source the item and contact me within 3 days or sooner, which they did. the person was very helpful polite and explained everything and gave me options or a refund. I had a a refund but was so assured by the helpful staff I would definitely place an order in the future.

Réponse de Bathrooms And Showers Direct
very happy with the sink and the…
very happy with the sink and the service it was here so quickly after ordering , brilliant!

Réponse de Bathrooms And Showers Direct
Identified right part to replace…
Identified right part to replace discontinued Roca item. Thanks for this.

Réponse de Bathrooms And Showers Direct
Awful experience so far...
Awful experience so far...
I have been sent two wrong items and I have asked for a refund, they have sent for collection of the item and I haven't been able to return it because they are using DPD they have wasted my time 3 times in a row as the driver (craig) doesn't turn up for collection.
I've called dpd for hours on end and nothing has been sorted. You guys haven't replied to my email 8 days ago and I'm really starting to believe how awful of a company you are.
I hope you see this and get this sorted as this is AWFUL customer service.

Réponse de Bathrooms And Showers Direct

Réponse de Bathrooms And Showers Direct
Good service
I contacted customer services before ordering Twyford Moda toilet seat who knew toilets seated were so complicated. The lady was cheerful and happy to help. I ordered on line very easy my order arrived on time well packed and was an original no a cheap copy.
Well done.

Réponse de Bathrooms And Showers Direct
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