Bathroom Store Ireland Avis 

I received the wrong colour product that I ordered and it was then picked up along with the delivery of the correct product. They also refunded me the delivery charge from one order and combined it with another delivery. Good customer service!

Ordered a shower fitting 6 weeks ago, then nothing, no update, no reply to emails, no answering the phone. Have they gone out of business I wonder, if not, it's the worst customer service ever. Out of pocket hundreds of euros

I got all fixtures from Bathroom Stores for my main bathroom renovation. It was a pleasure to deal with the staff and all was received quickly and at great prices. Highly recommended 😃

I highly recommend Bathroom Store Ireland. have used their materials in more than 10 different renovation projects, and the experience has always been excellent.

Great quality products, reliable delivery times, and very professional customer service from start to finish. Everything arrived well packaged and exactly as expected, which makes a huge difference when managing busy construction projects.

Definitely one of the best suppliers we’ve worked with in Ireland for bathroom renovation

Bought a sliding shower door and a thermostatic shower set from Bathroom Store Ireland and very happy with both. The sliding door feels solid and smooth, not flimsy like some cheaper ones we looked at before.

The thermostatic shower is a big upgrade — temperature stays consistent which is great, especially with kids in the house.

Delivery was on time and everything arrived well packed. Had a quick question before ordering and they were helpful without pushing anything.

Overall really good experience, would definitely buy again

We used Bathroom Store Ireland for a full bathroom renovation and honestly very happy with how it turned out. At the start we weren’t fully sure what we wanted but they helped us pick everything and explained what would work best.
There was a small delay with one item but they kept us updated so it wasn’t a big issue. Quality of the products is really good and the bathroom looks great now.
Overall very good experience and would definitely recommend. 100% satisfied

Horrific customer experience – do not recommend

We ordered a bathroom vanity for €1200 in November and experienced repeated delays in delivery, with three calls from the company giving conflicting information about whether they would be sending a unit from the showroom and ultimately deciding to wait for a new batch of stock from the supplier. The unit finally arrived in December, and we pushed our install date to January. On the day of installation we opened the box to discover that the vanity unit was badly damaged and unusable, the side was cracked in three places and the marble top broken and chipped throughout.

The company initially apologised and promised a replacement within two weeks, but after multiple emails and unanswered phonecalls, we received a sudden email saying they would not replace it. This is completely unacceptable and a violation of consumer rights. A faulty product was delivered by this company and has to be replaced as they agreed in email.

It is disgraceful that a company can treat customers this way. I will be taking this to Small Claims Court and reporting it under Irish consumer law if the issue is not resolved.

I ordered an siphon for the bath and waited 5 weeks. Only after repeatedly contacting customer support did I learn they wouldn’t deliver it at all. A complete waste of time, terrible service, and awful communication.

I bought a folding bath screen from them: Gulietta Black 3-Wing Bath Screen

The bath screen is an absolute disaster with a very bad design. The rubber sealant that is supposed to stop water leaking does not do its job because 3 separate pieces need to be installed on the 3 glass panels and they do not overlap properly and there are gaps.

The gaps between the panels themselves is also not seal properly meaning water is leaking from 5 different places.

Upon mentioning it to them, they claim a foldable bath screen will have gaps which is not right. I had a foldable bath screen before and there were no gaps and no water leaked.

Furthermore, I twice tried to put a review of the bath screen on their website and even after the passage of 1 week, the review does not appear on the products page.

I have now demanded a full refund and waiting to hear from them.

Update 05/05/2026 (After reply from store): No this is not an installation fault. It was installed by experienced plumbers and they tried everything to make sure water wouldn't leak without any success. I followed everything you mentioned in your email but without success. Now the screen rots away in my store as I had another foldable screen installed from which no water leaks because the design is water proof. The design of your foldable screen is bad and no matter what one does, it will always leak.

I placed an order 3 weeks ago and received no update. When I contacted the company I was told my order would be processed in October. This would be over 3 months after the order was placed. I requested a refund. Absolute terrible service.

I placed an order with them about a month ago and have not received any feedback on the status of my order. I called them several times and didn't get a specific answer on when I would receive my order. I also canceled one of the ordered products and am expecting to get my money back. It's great to support small businesses, but not in the case of dishonest traders. I am very disappointed.

Only left one star because I had to in order to leave a review. I have dealt with this company alot during the year, as I have an interior design company. However, I had an issue with a screen for a client and they told me it had been a special order - but this was never advised to me. They also only gave me the width measurements 900mm but not the height - standard height is 1950mm but the one they sent me was 2000mm. I am very disappointed that they would not help on this occassion.

Going forward, I will not deal with them and I will encourage all my client base and colleagues to do the same.

This was an extremely expensive screen.

a good shopping experience

Efficient, friendly service. Great value.

This company has a great range of products. The delivery was quick and prices are very competitive.
I'm about to place another order!

Great website, purchased with ease and excellent custoner service.

friendly helpful staff , great product

Got countertop sink. They had one of the biggest collections with reasonable prices. Quality service and the delivery-although took bit longer than expected- but came wrapped v well
Would definitely recommend!