Battersea Avis 

282
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

After both having Battersea rescue dogs for 17 years we decided to visit Battersea once again to rescue a cat to join us in our new home. The team at Battersea explained how the adoption process... Voir plus

Noté 1 sur 5 étoiles

After being contacted by BC&D home spending at least an hour on phone about regarding a dog that might be suitable for us.We decided to go and visit the dog next day only to receive a call an hour la... Voir plus

Noté 5 sur 5 étoiles

We recently rescued our cat Gus from Battersea Old Windsor. Battersea and the fantastic team were helpful from start to finish and made the process so easy. Gus has settled fantastically into his new... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were SOOOOooooooo impressed with the interview process and all the helpful advice received. The adoption interviews were certainly fairly stringent and in-depth but also speedy so that our applica... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Association caritative

Écrit par l'entreprise

Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

282 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 76 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,2

Tous les avis

(282)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A brilliant and supportive service

I welcomed Panther into my life in early October and I can’t recommend the service the team provide. They have the cats welfare at heart and want to ensure the best match.Panther had been so well looked after when I picked him up and I was reassured as the vet gave him a final health check. The team gave great advice to help settle him in and have kept in touch.

9 octobre 2024
Avis spontané
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Réponse de Battersea

Hi Tracey. Thank you for your kind words. We're so happy that we could match you with the lovely Panther! We hope that he is settling in well and you both have a very happy future together.

Noté 5 sur 5 étoiles

Staff at Battersea dog &cats home were…

Staff at Battersea dog &cats home were so kind and helpful in our transition to rehoming a puppy. We recently adopted and had help and support which is on going. We are glad to have gone to Battersea for our new addition to the family. Thank you guys.

13 octobre 2024
Avis spontané
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Réponse de Battersea

Hi H.R. We're so pleased that our team could help to match you with your new puppy! We wish you both lots of happiness for your future together.

Noté 5 sur 5 étoiles

The staff were extremely helpful,b

The staff were extremely helpful
They informed us that they would contact us within a couple of days to check how we were getting on and more importantly our new dog, an email was received as stated.
An offer of support for the future was reassuring, especially when you consider the time and effort that the staff put in for the welfare and care of the animals they come into contact
We are extremely satisfied with the professionalism shown by all staff we have been in contact with, which reflects in the service provided.

8 octobre 2024
Avis spontané
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Réponse de Battersea

Hi Tony. Thank you so much for sharing your experience. We know that rehoming a pet is an exciting and emotional experience so we take pride in offering expert advice and support to our rehomers. Thank you for choosing rescue.

Noté 5 sur 5 étoiles

Excellent customer service

Battersea helped all along the way of the adoption process, starting from helping identify the age of the preferred cat, through to selection, then meeting our cat, rehoming, all the helpful advice about letting him feel home and even a check-up call a few days later. As a result, we have a sweet new member of the household. Excellent customer service and animal care!

9 octobre 2024
Avis spontané
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Réponse de Battersea

Hi Judit, we're so pleased to hear that our team were able to help you find your perfect match and give you advice during your new cat's settling in period. Thank you for choosing rescue!

Noté 4 sur 5 étoiles

A rewarding experience

We have just rehomed a cat from Battersea.We had a multi match appointment and a very friendly member of the rehoming team was most helpful giving us information regarding the background of the cats we decided to meet.we spoke to a vet prior to bringing our new pet home In order to discuss any minor health issues.Battersea do their very best to find the right pet for potential new owners .

16 septembre 2024
Avis spontané
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Réponse de Battersea

Hi Rosemary. We're so pleased that our incredible team could help to match you with your new cat! Thank you for choosing rescue.

Noté 5 sur 5 étoiles

Had a wonderful experience adopting…

Had a wonderful experience adopting Bluey&Bandit , two lovely kittens, we ahd help and guidance from Chloe and their veterinary team, the process was fast and pleasant.
We are grateful to have them.

8 septembre 2024
Avis spontané
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Réponse de Battersea

Hi Lavinia. We're so happy that our amazing team were able to support you in rehoming the wonderful Bluey and Bandit.

Noté 5 sur 5 étoiles

Animal welfare and care at its best

Battersea is a lifeline for all cats and dogs and work tirelessly to provide a forever home for all the animals in their care.

26 septembre 2024
Avis spontané
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Réponse de Battersea

Hi Jacquie. Thank you so much for your kind words. However they need us and wherever they are, we're all in, for them. ​

Noté 5 sur 5 étoiles

Such a great charity and so helpful

Such a great charity and so helpful. They couldn’t do more to support the animals or people looking to adopt them. Thank you.

3 juillet 2024
Avis spontané
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Réponse de Battersea

Hi Robert. Thank you for your review, we're proud to be here for every dog and cat.

Noté 5 sur 5 étoiles

We recently adopted the sweetest boy…

We recently adopted the sweetest boy cat from Battersea! They were amazing throughout the whole adoption process. So helpful, patient and friendly from our first enquiry till the day we took him home. All staff were so efficient, informative and enthusiastic. A special thank you to Sophie as she was the one who mostly dealt with us. We would not hesitate encouraging people to adopt from Battersea!

14 septembre 2024
Avis spontané
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Réponse de Battersea

Hi Tara. We're so glad our team were able to help you find your new pet. Thank you for choosing rescue!

Noté 1 sur 5 étoiles

Battersea liars

So much fir "we never put ab animal down except as a last resort " nothing but BS , I have a 18 month old french bulldog that's healthy except he needs an operation on his ears that I can't afford so I decided to see about rehoming him to give him the care he needs , I got a phone call telling me they'd only take him on a consented euthanized agreement, no way am I going to let him be killed by battersea, all BS press, should have on their website well kill your pet deciding on money , disgusting parasites

30 septembre 2024
Avis spontané
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Réponse de Battersea

Hi James. When someone brings their dog or cat to Battersea, our staff will advise them of our policies, including our policy of putting to sleep animals that our veterinary or behavioural experts determine to have medical or behavioural issues too severe for us to be able to responsibly rehome them. Putting a dog or cat to sleep is not a decision our staff ever take lightly. If you wish to discuss this further, please email info@battersea.org.uk .

Noté 5 sur 5 étoiles

Fantastic experience

We cannot state enough how positive an experience rehoming our Battersea dog has been. The team around Elmo was so professional, patient and had such genuine affection for all their dogs. We felt very supported during the process, and were given all the time we needed to decide. The follow up has been excelente too and, above all, Elmo has been the best decision we could have made - thank you Battersea for our gorgeous dog❤️

2 septembre 2024
Avis spontané
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Réponse de Battersea

Hi Josie. Thank you so much for your lovely review. We're over the moon that our amazing team were able to support you during your rehoming process. We're so glad that you decided to take the wonderful Elmo home and we hope that he's settling in nicely.

Noté 5 sur 5 étoiles

Battersea are just amazing!

Battersea are just amazing!
We’ve just adopted two kittens and they are perfect. Thanks Battersea (Old Windsor) for all the help and support in our first couple weeks of having them. We wouldn’t suggest anywhere else to get a cat from!

13 septembre 2024
Avis spontané
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Réponse de Battersea

Hi Kirsty. Thank you so much for sharing your experience. We're so glad that you've felt supported during your first few weeks with your new babies!

Noté 5 sur 5 étoiles

We had a great experience adopting…

We had a great experience adopting Bluey and Bandit, with the guidance and help of Chloe , also the wet that gave is necessary information ,we happily got our kittens and enjoy them dearly!
You will need to register for adoption, choose a pet to adopt then you will be contacted by one of the staff and begin the process that will be quick .

8 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Finding forever friend

Battersea old Windsor staff very helpful and listerned to my idea of a ideal cat the website pointed a certain cats the viewing of the cat was short but the process protects the cat after a night of thought a further visit I have a new companion the support towards me and my cat is ongoing and welcome I highly recommend battersea dogs@cats to the wider community looking to rehome

8 septembre 2024
Avis spontané
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Réponse de Battersea

Hi Bruce. Thank you for your review. We're so happy that our team have been able to support you through your rehoming journey. We hope that your new cat is settling in well.

Noté 5 sur 5 étoiles

Wonderful

We found all the staff at Battersea Old Windsor helpful, friendly and knowledgeable. The
Process of adopting our dog was seamless and their advice invaluable. We highly recommend you consider Battersea for your rescue dog. We don’t live locally to any of the Battersea sites but saw a dog on their website. After completing their adoption application the dog we saw was one that fit our profile. We went to meet her and collected her two weeks later as she was under a course of antibiotics for an ear infection. She is a fabulous dog and we’re so happy we made the trip.

7 septembre 2024
Avis spontané
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Réponse de Battersea

Hi Julie. We're so pleased to hear that our amazing team at Battersea Old Windsor were able to help you adopt your new dog and that you found our advice helpful. We wish you both all the best for your happy future together.

Noté 5 sur 5 étoiles

Battersea Old Windsor

The site at Old Windsor is beautiful and the staff were so friendly and welcoming. The dogs are so well cared.

2 septembre 2024
Avis spontané
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Réponse de Battersea

Hi Nicola, thank you! We love our Battersea Old Windsor site too. It's a fantastic place for our dogs to run around and play.

Noté 5 sur 5 étoiles

My new friend

A truly amazing place the staff so kind caring people and caring for all the animals they have the best for everyone thank you for our awesome dog she is perfect

30 août 2024
Avis spontané
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Réponse de Battersea

Hi Nick. Thank you so much for your kind review. We hope that your new dog is settling in well!

Noté 5 sur 5 étoiles

Everyone at Battersea has been…

Everyone at Battersea has been brilliant throughout. We are now looking forward to many happy years with our little girl

5 août 2024
Avis spontané
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Réponse de Battersea

Hi Paul, thank you for your review. We're so glad that our amazing team were able to help you with your rehoming journey.

Noté 5 sur 5 étoiles

Excellent experience

The experience was very good. We were given all information, medical information and advice on everything that is needed to re home our beautiful little Sparky. We had lots of time to sit and let him familiarise his self with us. We also had a lot of time alone with him. We bonded with him straight away.
Excellent experience

30 juillet 2024
Avis spontané
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Réponse de Battersea

Hi Margaret. Thank you so much for sharing your experience. We're so pleased to hear that Sparky is settling in so well and that you found our advice helpful. We hope that you and Sparky have a lovely future together.

Noté 5 sur 5 étoiles

Lovely process from start to finish

Lovely process from start to finish. Couldn’t be more helpful and approachable.
Good care taken of the animals too. Thoroughly checked and medical attention is reassuring.

1 août 2024
Avis spontané
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Réponse de Battersea

Hi Michael, thank you so much for your review. We're glad that our team were able to help you.

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