BaubleBar Avis 608

Purchased an E-Gift Card, but had it sent to the wrong email address. Customer Care Associate, Andrea, assisted in getting it corrected and the gift card did reach the correct person.

Clara was the BEST! So responsive and pleasant. She helped me manage my order with ease!

My necklace was tarnished within a week and the customer service was amazing! Kara helped me find a solution to the problem and ordered me a new necklace.

Andrea was prompt replying to my email and rectifying my issue. 10/10 recommend shopping with them.

Only good thing was I got my order fast but the gold literally tarnished within 5 days. I did not take a bath with the jewelry so I’m really perplexed about how fast it turned. I have purchased costume jewelry from the hair store that was better quality. Baublebar should be ashamed. For the price of some of this stuff it should last at least a yr. Straight garbage and a waste of money!!!

Customer service via email is great. Quick to answer and help out with your questions.

Kara was very helpful with checking on my order status and return needs. I really appreciated her prompt responses and kind help 🙏🏻

I love the items I've purchased and I received excellent customer service from Kara when I reached out with a concern about one of my bracelets.

CHANI PROVIDED GREAT CUSTOMER SERVICE AND MET MY NEEDS

I love my initial knot bracelets! But after a faulty knot, I had to reach out to Customer Service. Chani quickly replied and got a replacement ordered for me. I’m super impressed with the care I received!

I’ve purchased from them multiple times, and I became a customer after receiving a gift I loved. I never needed customer service until my recent order where I accidentally sent everything to the wrong email address due to a typo. I reached out and Clara helped me, they were incredibly kind and helpful and cleared everything up right away!

Thanks Clara!

Anytime I’ve had an issue or I’ve had a question about an item that I purchased, I have always received top-of-the-line customer service through their BaubleBar emails.

Great products, amazing sales and excellent customer service.

Thank you Jamie for helping correct the issue with my defective necklace.

Big thank you to Tiffany at BaubleBar! 💕 I reached out about a necklace my daughter gave me for my birthday that had some discoloration, and Tiffany got back to me right away with a replacement. So kind, so quick, and such amazing customer service!

Love the quality of their products and their customer service is some of the best I’ve ever experienced. I worked with Chani on their customer service team to resolve an issue with one of my custom bracelets and they helped to quickly resolve, getting a correct bracelet made and then shipped the very next day! THANK YOU and will definitely be back!

Fantastic customer service by Chani and Morgan. My daughter's bracelet broke after wearing 2 times. I emailed with a picture and they responded in 24 hrs with a replacement sent to me.

BaubleBar is great not only do they have the cutest stuff but their customer service is amazing!!! Especially Jamie. She was right on top of things. I was gifted two. Bracelets, one with each of my grandchildren's name on them. One broke I immediately sent an email and within 20 minutes or less gotta reply from Jamie. After a little bit of information back, Jamie had the whole issue squared away. Everything was solved in less than an hour. Wow best Customer Service experience I've ever had with any company ever. Their stuff is so cute, and rest assured, if there is an issue, they will handle it right away. I can't wait to get more items from them and I will tell everyone about BaubleBar.

Customer service helped me get a refund after my bracelet broke

Yesterday I ordered a custom bracelet for my granddaughter's birthday and had it sent to her. Unfortunately, at checkout, I breezed over the part where I was supposed to put in a gift message. I realized she would not even know who sent it. I immediately sent an email to Baublebar to explain the situation. Jamie contacted me within a few hours to say that she was happy to put a gift message in the package for me. Cannot speak to the item itself because I have not yet seen it, but the company comes highly recommended so I am confident it will be lovely.

Customer service was amazing! Both Kara and Chadi assisted me and were so nice throughout the process!

Timely understanding of odd situation of bangle randomly falling off - I was afraid I would lose my daughter’s gift, so happy I won’t have to worry about it anymore! Thank you Chani!