I rcvd a pave date necklace as a gift 4 months ago. It is beautiful! Unfortunately, the chain broke. It is a little too thin. I emailed BaubleBar, and they are replacing it. Their customer service was... Voir plus
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I received a bracelet that I LOVED! Sadly after just a few weeks part of the bracelet came undone and fell off. I sent a photo of the issue on a Sunday, not expecting a reply. I got one! Then Monday I... Voir plus
Some of the best customer service I have received. Tiffany was so helpful in helping me with a broken product. I had a lack of information since it was a gift but she was patient and kind the entire t... Voir plus
I’m honestly really disappointed with BaubleBar. I bought two bracelets thinking I was getting something a little nicer since the price point is higher, but both of them tarnished within a week. Li... Voir plus
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Kara and Devin are the best!
Kara and Devin have been extremely helpful in assisting me with an exchange. They walked me through the entire process and they went above and beyond to make sure I was completely satisfied with the transaction.
Bravo to Kara and Devin and BaubleBar in general. Thank you for making this a painless experience.
Baublebar Customer Service
I love the products and customer service is amazing. Brittney specifically was extremely helpful and prompt in her response. I am very impressed and would purchase again.
I LOVE BaubleBar
I LOVE BaubleBar! I ordered for the first time and when I received my items I was so so happy, everything is Beautiful!! I bought 2 rings and 4 bracelets and I couldn't be happier! I also got help from Chani, great customer service! Thank you BaubleBar for such amazing jewelry at affordable prices! I will purchase again in the future!!!
I had some issues with my order
I had some issues with my order, but Brittney was able to get it settled and resolved quickly without an issue. I was frustrated at first but due to her help I feel better about the situation. Thank you!
Excellent customer care
Ordered a bracelet with my daughter’s name on it and after 2 weeks of gentle wear it broke. I emailed BaubleBar and Kara from the customer care team was able to replace my bracelet free of charge. Customer service was quick and easy. 5 stars! Thank you Kara!
Very poor quality. Will not every purchase again.
Very poor quality. I would not suggest purchases from BaubleBar. You can go to Michael's, Hobby Lobby, or Walmart to make a bracelet ten times cheaper than this garbage. The bracelets are also very small. They can't possibly be intended for an adult woman unless they are marketing to extremely skinny people. By the way, I'm not even 120 pounds with a very small wrist and it barely fits me. It does not fit the average woman who is typically much bigger than I am. They got an easy $112 out of me but NEVER again.
The best jewelry
The best jewelry! The best gift. & the absolute best customer service
Chani
Chani, your customer service rep, went above & beyond to help me resolve an issue with the sizing of a necklace. I didn't understand when I ordered it how big it was, & that it would be unsuitable for my 10 year old granddaughter. She is allowing me to get store credit with it's return, & I am ordering the kid's version of that necklace. Chani was very professional & helpful in her dealings with me!
Great Service!
Clara, a customer care associate, helped me with my order and resolved the question I had. Fast replies, and a fast solution. I thank Clara, and I appreciate all the help!
Lia
Excellent customer service
I purchased a hinged bracelet that fell off several times within the first week of wearing. At some point it fell off and I didn’t notice and lost it. Chani with customer service was so responsive, helpful, and understanding and was able to send me a new bracelet!
Love BaubleBar and the representatives.
Love BaubleBar and the representatives.
Jamie was great in assisting me with my recent order.
Beautiful
This was my first purchase and it's a beautiful bag charm. My Toy Story alien is encrusted in crystals; very cute. It's well made as well.
Definitely not my last purchase.
Devin
Devin, Chani and Jamie were very prompt, helpful and friendly by assisting me with my customer service inquiry. Highly recommend.
Andrea wrote immediately and gave me…
Andrea wrote immediately and gave me the information I needed about the 4 orders I have and when to expect them
10/10 experience
Customer care associate Chani was a huge help in replacing a damaged item. Quick responses, solutions and very kind!
GREAT!…
I had a situation where I sent an Oder before it was completed, and didn’t get my free shipping. I immediately sent an email, and JAMIE really helped me out by canceling that order so I could finish it.
I love their products, and I appreciate good customer service.
Love them
I've been buying Baublebar products for years now and I always love my purchases and experiences. Even recently when an error occurred with an order, Kara not only made sure the correct product was sent to me but she also gave me a consolation gift. Very kind and eager to make sure I was taken care of.
Excellent Customer Service
Long time collector of the Disney Bag Charms. Unfortunately, one arrived less than BaubleBar standards. Customer Service responded to me immediately, offered various solutions and locked in a customer for life. Love a company that cares about its customers.
Andrea was so helpful
Andrea was so helpful, I dmed the business account about how quickly my pieces tarnished and she was quick to respond!! Great customer service. xx
Product Issue/Customer Service
I already loved Baublebar and the products, but my interaction with Chani further solidified my support of the company. Chani was amazing! She responded right away, was understanding, very apologetic and immediately took action to correct the problem. She was very thorough in explaining the next steps that would take place. Customer care is top notch!
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