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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience with Beams has been great. Matthew Gabre-Kristos has been my main rep and has guided me through the process of choosing a supplier, and has remained extremely patient through various d... Voir plus

Noté 5 sur 5 étoiles

Designer Katrine did an amazing job with my bathroom renovation - everything worked out so well, despite the space being very small. Very happy with how the project was managed by Beams.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm working with Beams on a bathroom renovation project. Their talented designer, Chandni Tharoor, has quickly understood the style I'm after and has put together really lovely drawings/renderings. Sh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beams were fantastic in helping me get my bathroom project underway. Both Martin and Chandni were super helpful and friendly and took on board my hopes and dreams for the bathroom space. Both were ver... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Prestataire de réaménagement de cuisine
  2. aussi dans
  3. Constructeur immobilier
  4. Décorateur d'intérieur
  5. Entreprise de conception des bâtiments
  6. Rénovateur de salle de bains
  7. Société de construction

À propos de Beams

Écrit par l'entreprise

Beams makes home renovation simpler, clearer and more sustainable. We help homeowners plan and deliver high-quality renovations — from kitchens and bathrooms to full home projects — with confidence, not guesswork.

Too many renovations start with uncertainty. Costs feel vague, timelines shift, and key decisions are made before anyone really understands what’s involved. Beams exists to change that, bringing clarity to the process before work begins.

We use AI trained on real renovation projects to turn early ideas into realistic cost ranges, timelines and options. That means you understand what’s possible from the outset — and can shape your project around clear information, not assumptions.

Crucially, we bring builders in early. Instead of pricing plans in isolation, trusted builders help ground your project in how it will actually be built. You meet vetted professionals who review the same clear brief and provide like-for-like quotes, making it easier to compare, choose and move forward with confidence.

By combining smart technology with human expertise, Beams helps avoid costly surprises, reduce waste and keep projects running smoothly. The result is a clearer, calmer renovation experience — and better homes that are built to last.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(116)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Engaging and helpful

Julia was clear, communicative, and helpful during our initial calls.

7 juillet 2025
Avis spontané
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Réponse de Beams

Hello Alistair,

Thank you so much for sharing your feedback, we're happy we could help!

The Beams Team

Noté 5 sur 5 étoiles

Great meeting

A very patient lady giving me all the explanations I needed

9 juillet 2025
Avis spontané
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Réponse de Beams

Thanks so much for your kind words, Yolande! We're glad you had a great meeting, and that everything was clearly explained. Looking forward to what's next!

The Beams Team

Noté 5 sur 5 étoiles

Nice guy

Nice guy, knowledgeable and not pushy.

2 juillet 2025
Avis spontané
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Réponse de Beams

Thanks for the kind words, Nicola! We’re glad you had a positive experience — we always aim to be helpful, informed and never pushy.

Thanks again,

The Beams Team

Noté 5 sur 5 étoiles

Great experience

Emine was very friendly and upfront about expected costs and service offered by the company. Hope to work with her one day.

30 juin 2025
Avis spontané
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Réponse de Beams

Thanks for the kind words, Reema! We're so glad you had a great chat with Emine. We’d love to work with you too when the time’s right.

Thanks again,

The Beams Team

Noté 5 sur 5 étoiles

Great chat

Great chat, very professional. Looking forward to hearing more.

26 juin 2025
Avis spontané
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Réponse de Beams

Thanks for the great feedback, Lisa! We’re glad you had a positive chat with the team and we’re looking forward to sharing more soon.

Thanks again,

The Beams Team

Noté 5 sur 5 étoiles

Nina was helpful polite and asked all…

Nina was helpful polite and asked all the right questions regarding my project looking forward to my next meeting with her.

26 juin 2025
Avis spontané
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Réponse de Beams

Thanks so much for your review, Alice! We’re glad to hear Nina made a great impression. We’re looking forward to your next meeting too.

Thanks again,

The Beams Team

Noté 5 sur 5 étoiles

I cannot imagine having a more positive renovation experience.

We would happily use Beams again for any further renovations and have recommended them to our friends. It was wonderful to work with a designer (Kier) who was uber-responsive, patient, and highly collaborative. I am especially appreciative of the knowledge and experience brought by the contractors (Rodolf) themselves who understand how to work a modern redesign in an old house.

Even with a great design, there were a lot of adjustments to be made along the way (again, vagaries of an Edwardian terraced house). Both the Beams team (Harrison, Sam, Rowan) and the contractors were flexible, proactive, and kept me up-to-date.

Adrian and Cris (Rodolf) were a total pleasure to have around, very good at communicating and working with me to find solutions. They were very respectful of our space and made a genuine effort to keep things as tidy and unobtrusive as possible. I was entirely comfortable having them in the house (I was mostly at home alone with them and, as a woman, this is important). And of course, they did beautiful work!

Overall, I cannot imagine having a more positive renovation experience. We had peace of mind that everything was in hand, from design to supplies to installation. Beams provides a fantastic service and I hope to see them expand further.

13 mai 2025
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Réponse de Beams

Thank you so much for this lovely review, Sarah. We're thrilled to hear you had such a positive renovation experience — that’s exactly what we aim for.

It means a lot to hear how collaborative, respectful and communicative the whole team was, and we really appreciate you calling out how important that sense of comfort and trust is during a home renovation.

It was a pleasure working with you, and we’re so glad the finished result feels worth it — Edwardian quirks and all! Thanks again for your recommendation and support. We’d love to work with you again in the future.

Noté 5 sur 5 étoiles

Emine was fab!

Emine was very thorough, personable and creative. I can tell she understands the vibe I want and budget requirements.

20 juin 2025
Avis spontané
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Réponse de Beams

Thanks so much for your lovely feedback, Anna! We’re so glad you enjoyed your planning call with Emine. We’re excited to keep things moving and hopefully help bring your renovation plans to life.

Noté 5 sur 5 étoiles

Very knowledgeable and great advice

We had our initial planning call with Julia, and she took us through all the steps involved in planning, designing and building our new kitchen. She gave some great advice on layout and how to keep costs down. I feel way more confident about going ahead with the renovation now!

13 juin 2025
Avis spontané
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Réponse de Beams

Thanks for the lovely review! We’re so glad your planning call with Julia was helpful. It’s great to hear you’re feeling confident about your renovation — we’re excited to help you take the next steps.

Noté 1 sur 5 étoiles
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Réponse de Beams

Hi Elisa,

We’re really sorry to hear this.

We’ve looked into what happened, and our planner Rosie was on the line at the scheduled time, tried to call your phone twice (both calls going to voicemail), and also emailed to try to figure out what might be going wrong. Rosie also stayed on the line for 20 minutes in case there’d been a mix-up. We know tech can sometimes fail, but we hope you can see how we really did try our best to reach you.

We’d still love to speak with you and talk through your renovation ideas. If you’d like to reschedule your planning call, please either reply to Rosie’s latest email or give us a call on 020 3480 7667 — we’ll get something booked in straight away.

Thank you again,

The Beams Team

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff, and the initial consultation was efficient and informative.

9 juin 2025
Avis spontané
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Réponse de Beams

Hi Rachel,

Thanks so much for your lovely review! We’re so glad you found the consultation helpful - making things clear and simple from the start is exactly what we aim for. If you have any questions as things progress, we’re always just a message away.

Thanks again,

The Beams Team

Noté 5 sur 5 étoiles

Useful conversation to start the…

Useful conversation to start the potential process. Made me confident in what we would be doing and the stages. Very human and friendly.

6 juin 2025
Avis spontané
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Réponse de Beams

Thank you so much for your kind words! We’re really glad the conversation gave you confidence and clarity - that’s what we’re here for. Renovating can feel like a lot, but we’re here to guide you through every stage, and always keep things human and helpful along the way.

Warm wishes,

The Beams Team

Noté 5 sur 5 étoiles

Great to work with from a suppliers perspective

Beams have been great to work with on projects, being both well organised and collaborative. Having been on a few projects, we have worked together nicely to deliver the clients best possible outcomes in each scenario.

12 mars 2025
Avis spontané
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Réponse de Beams

Thanks so much for the kind words, Chris — it’s been a pleasure working with you too! We’re big believers in collaboration, and it’s always great to partner with people who share our commitment to delivering quality work and happy outcomes for homeowners.

Thank you again,
The Beams Team

Noté 5 sur 5 étoiles

I had a great experience with Emma for…

We have been working with Beams for over a year now. We look forward to collaborating on more projects together and continuing our relationship.

22 mai 2025
Avis spontané
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Réponse de Beams

Thanks so much for the lovely review, Alexandra. It’s been a pleasure working together, and we really value the relationship we’ve built. Emma and the whole team are looking forward to many more great projects with you in future!

Thank you again,
The Beams Team

Noté 5 sur 5 étoiles

Beams Renovation did a fantastic job…

Beams Renovation did a fantastic job transforming my bathroom with quality workmanship and a smooth, stress-free process. Dani was especially helpful during the initial call, clearly explaining everything and making sure I felt confident moving forward.

23 avril 2025
Avis spontané
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Réponse de Beams

Thanks so much for your kind words, Amaan. We’re so glad you had a smooth and stress-free experience. We’ll make sure Dani sees your lovely feedback!

Thank you again,
The Beams Team

Noté 1 sur 5 étoiles

Never received quote

Had an initial call with a member of their sales team who said he would follow up with a quote in a couple of days. Never received the quote despite sending a couple of reminders over the course of two weeks. Highly unprofessional.

11 mai 2025
Avis spontané
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Réponse de Beams

Hi Maxime,

We’re really sorry to hear this — it’s absolutely not the experience we aim to give anyone who reaches out to us. Thank you for taking the time to share it.

Something has clearly gone wrong here, and we’d really like to look into it properly and make it right. If you’re open to it, please email us at hello@beamsrenovation.com or give us a call on 020 3480 7667, and we’ll pick this up straight away.

Thank you again for flagging this. We’re keen to sort it out.

The Beams Team

Noté 2 sur 5 étoiles

No communication

Booked in a design consultation and no one joined the call or emailed me back to let me know that they wouldn’t be attending, will be using someone else, not a great start to be quite honest

9 mai 2025
Avis spontané
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Réponse de Beams

Hi Zoella,

We're really sorry about this. We understand how frustrating it is to have communication issues, especially at such an early stage. Of course we’ve been in touch with you by phone now, but we just wanted to say again how sorry we are for your experience.

Thank you again for taking the time to provide us with feedback.

The Beams Team

Noté 5 sur 5 étoiles

Great design experience

I only carried out the design phase with beams, but I loved the designer I was paired with. She completely brought our vision to life and helped us source all the right materials and fittings with the order lead times we required. This was a huge time saver for us!

9 mai 2025
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Réponse de Beams

Thank you so much for the lovely review, Harriet — we’re really glad you had a great design experience with us. It’s brilliant to hear your designer brought your vision to life and helped take the legwork out of sourcing everything. That’s exactly what we’re here for. Wishing you all the best with the next stage of your renovation, and if you need anything else, just shout.

Thank you again,
The Beams Team

Noté 5 sur 5 étoiles

Great first impressions from the Beams team!

I had a really informative initial call with the Beams team. Everything was explained really clearly and I had plenty of time to ask questions. I haven't started my renovation project yet, but first impressions were really good and when I'm ready to start I'll be sure to be back in touch!

2 mai 2025
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Réponse de Beams

Thank you so much for the lovely review, Jo — we’re really glad your first experience with us was a good one!

Our goal is always to make renovations feel a little less overwhelming (and a lot more doable), so it’s great to hear you felt informed and supported from the start.

Whenever you're ready to pick things back up, we’ll be here.

Thanks again,
The Beams team

Noté 5 sur 5 étoiles

Didn't progress but great experience

Didn't progress but great customer service throughout

18 avril 2025
Avis spontané
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Réponse de Beams

Thank you so much for your kind words, Fil. We’re really glad we could help make things clearer for you, even if the project didn’t end up going ahead. If anything changes down the line, just let us know - we’d love to help you pick it back up!

Thank you again,
The Beams Team

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