UPS got sent the wrong email address. Our email address is LS@company and UPS seems to have sent an email to IS@company. Which meant that we were unable to pay for the custom costs through the correct... Voir plus
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Lisez les avis des autres
Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... Voir plus
L'entreprise a répondu
The company is a great source for any study material. The range of books is excellent and I had no trouble finding what I needed. There Web page is easy to navigate and once ordered, a quick personal... Voir plus
L'entreprise a répondu
Efficient shipping at a very reasonable cost. Online store easy to navigate. I particularly liked that my shopping cart didn't time out and was saved as I kept coming back to it, adding and modifyin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossistes en livres
- aussi dans
- Librairie
- Magasin de fournitures scolaires et matériel pédagogique pour enseignants
- Service de distribution
Écrit par l'entreprise
BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.
Coordonnées de contact
Unit 4, Albion Close, BH12 3LL, Poole, Royaume-Uni
- 01202 715555
- elt@bebc.co.uk
- bebc.co.uk
4,5
Excellent
238 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Best book suppliers by a mile!
Excellent service. BEBC are wonderful people to work with, they are there to help with orders if needed, shipping is always very prompt and they offer the best prices by a long way. I really can't fault them...very very happy and I'll continue to buy from them for these reasons. 5 Stars!
12 novembre 2024
Réponse de BEBC - The Bournemouth English Book Centre
Dear Jim,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated and your comments are very much heartfelt by us all here!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are also love that you liked the promptness for our shipping and the prices are the best around. We really try our best to cater for all.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Very pleased with the company's…
Very pleased with the company's services, delivery very fast!
31 octobre 2024
Réponse de BEBC - The Bournemouth English Book Centre
Dear Customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Brilliant BEBC!
Books usually arrive within a few days of ordering them, often the next day!
1 novembre 2024
Réponse de BEBC - The Bournemouth English Book Centre
Dear Jo,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We love that you receive your books, often next day which is something we are very proud of, as we know school sometimes need books next day delivery.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Excellent service as always
1 novembre 2024
Réponse de BEBC - The Bournemouth English Book Centre
Dear Chris,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Rapid order turnround
4 octobre 2024
Réponse de BEBC - The Bournemouth English Book Centre
Dear Phillip,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Swift & helpful service when ordering textbook
I called to bookshop for help with ordering a textbook for my Spanish class. The staff were very friendly and helpful. I was surprised how quickly my order was dispatched, and that I was given tracking information about this too. The product arrived in two days, very well packaged and in good condition. Great experience and I will recommend to others at my language school - definitely beats shopping with the impersonal online giants!
30 septembre 2024
Réponse de BEBC - The Bournemouth English Book Centre
Dear Tessa,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are also love that you had a great experience with our customer service team and you received your books quickly and well packaged too. We love that you had a great experience and that we catered to your needs.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Great communication from the moment I…
Great communication from the moment I made the order until the books arrived! Thank you BEBC - there aren't many places left that sell a great assortment of English language resources and I am so happy that I found you.
5 septembre 2024
UK to New Zealand
The constant updates was fantastic, it helped me keep know where the package was. Also, the time of arrival was so fast! Especially from the UK to New Zealand!
6 septembre 2024
I had a great experience with Mandy
I had a great experience with Mandy. She was responsive, attentive, and went the extra mile to ensure my issue was resolved. She quickly provided a solution, and her communication was excellent throughout the process. I truly appreciate her professionalism and support. Highly recommended!
5 septembre 2024
The delivery was right.
12 août 2024
Positive experience
There was a slight misunderstanding regarding the ebook purchased, but it was swiftly resolved by the support team.
22 juillet 2024
Réponse de BEBC - The Bournemouth English Book Centre
Dear Leesa,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and good customer service is paramount to running any successful business.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Réponse de BEBC - The Bournemouth English Book Centre
Good afternoon Tania,
Thank you so much for taking the time to leave us a 4 star rating - it really is appreciated!
As you previously rated BEBC a 1-star, would you be kind enough to remove this rating please?
BEBC did supply you with the correct material that you ordered and this negative review will hamper our TrustPilot score moving forward.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Speedy and helpful
I emailed to ask how to complete an order with a school account and his reply was very speedy and very helpful. Books arrived quickly. Thank you!
28 mai 2024
Réponse de BEBC - The Bournemouth English Book Centre
Dear IH Torquay,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Réponse de BEBC - The Bournemouth English Book Centre
Hi Fatima,
Thanks for your review. We have looked into this issue and the code was issued to you the same day you ordered your eBook code. The code was sent in your order confirmation and our customer service team has let you know about this today. Please remove this negative review as soon as you can and have let us know you received the eBook code.
Thanks
The BEBC Team
Réponse de BEBC - The Bournemouth English Book Centre
Dear Shanaz,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Very quick service and great service…
Very quick service and great service from staff when I had a query.
21 mai 2024
Réponse de BEBC - The Bournemouth English Book Centre
Dear Phil,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
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