BEBC - The Bournemouth English Book Centre Avis 

238
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

UPS got sent the wrong email address. Our email address is LS@company and UPS seems to have sent an email to IS@company. Which meant that we were unable to pay for the custom costs through the correct... Voir plus

Noté 5 sur 5 étoiles

Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The company is a great source for any study material. The range of books is excellent and I had no trouble finding what I needed. There Web page is easy to navigate and once ordered, a quick personal... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Efficient shipping at a very reasonable cost. Online store easy to navigate. I particularly liked that my shopping cart didn't time out and was saved as I kept coming back to it, adding and modifyin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossistes en livres
  2. aussi dans
  3. Librairie
  4. Magasin de fournitures scolaires et matériel pédagogique pour enseignants
  5. Service de distribution

Écrit par l'entreprise

BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(238)

42 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Efficient shipping at a very reasonable…

Efficient shipping at a very reasonable cost.
Online store easy to navigate. I particularly liked that my shopping cart didn't time out and was saved as I kept coming back to it, adding and modifying it for several days. At that point, I did not have an account, I just kept the tab open on my desktop.

15 mai 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Michelle,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

The BEBC Team have plenty of experience and customer service is paramount to running any successful business.

We are also love that you liked the shopping cart feature where your materials stay in your cart and you can modify as and when you require.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Friendly staff

15 mai 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear customer,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Great service from both Mandy and Nick

I order a lot of Ebooks from them and both Mandy and Nick are super responsive and supportive! They are pleasant to work with.

3 mai 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Myungsuk,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

The BEBC Team have plenty of experience and customer service is paramount to running any successful business.

We will let Mandy and Nick know that you have kind words to say about them :)

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Student

Good service

17 avril 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear customer,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

I am very satisfied with the service

The process was very fast.

23 avril 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear customer,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Quick and easy

15 avril 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Brentwood Spanish School,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Great prices and always delivered on…

Great prices and always delivered on time.

22 avril 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Catherine,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Great support!

20 avril 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear customer,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Excellent customer service.

14 avril 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Jon,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

This was the first time I used BEBC and…

This was the first time I used BEBC and everything went just fine - the people were helpful on the phone, a nice discount was offered on the books (Cambridge Complete Advanced) and, although they had to order them, the books arrived around the date promised by BEBC. So, I'm totally satisfied and would use BEBC again.

21 mars 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Alan,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service and glad you received your order in good time to Switzerland.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 3 sur 5 étoiles

They sent me the wrong online book…

They sent me the wrong code. My purchase was for an online book "with answers", but the online book indicates "without answers". It does not have the answers within the same virtual book. I did not request answers apart from or outside of the virtual book.

On the website, I purchased the book B1 Preliminary for Schools Trainer 1 *DIGITAL* Student's eBook "with Answers" **ONLINE ACCESS CODE ONLY** with the ISBN code: 9781009232098.
Category: eBooks - Exams - Cambridge English: Preliminary (PET)
Status: E BOOK

Please, I request to send the correct code of the online book "with answers" in the same online book and not outside of it.
The Ebook must be: B1 Preliminary for Schools Trainer, Six practice tests "with Answers", Second edition 1.

Thank you for your attention.

25 mars 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Hi Kasahu,
This code was sent to you on the same day you ordered the eBook code.
Our customer service team have also sent you information in regards to the answers on the eBook and we have contacted Cambridge on numerous occasions and they have sent us all of the information you need and we have sent this information on to you. Please let us know how else we can help.
Many thanks
The BEBC Team

Noté 5 sur 5 étoiles

Fast and supportive

Fast and supportive

20 mars 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Catherine,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Palvelu

Tiedusteluun vastattiin välittömästi. Apua tuli heti kun laskutukseen ja tilaukseen piti tehdä muutosta.
Sähköpostiin vastataan 15 min sisällä. - Hienoa!!

22 mars 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Maria,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Great shopping experience

Great shopping experience, Mandy has answered all queries promptly

21 mars 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear customer,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Fast and correct

11 mars 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear customer,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Enquiry about books on a specific subject…

Good initial response and sent very comprehensive info to my enquiry about certain books.
Then when I responded there was a week's delay in
replying leading to my writing again to see if my mail had been received. An out of office email would have been good!
Once ordered books arrived quite quickly. Thx

28 février 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Pat,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

I got my online code

I got my online code, it took some time but it arrived to may email

28 février 2024
Avis spontané
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear customer,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Great response

Really fast email responses to my queries about a Pearson Roadmap series book. The code arrived promptly. Great service.

11 février 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Adam,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Excellent service and quality…

Excellent service and quality materials. Thank you!

14 février 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Olena,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus