BEBC - The Bournemouth English Book Centre Avis 

238
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 2 sur 5 étoiles

UPS got sent the wrong email address. Our email address is LS@company and UPS seems to have sent an email to IS@company. Which meant that we were unable to pay for the custom costs through the correct... Voir plus

Noté 5 sur 5 étoiles

Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The company is a great source for any study material. The range of books is excellent and I had no trouble finding what I needed. There Web page is easy to navigate and once ordered, a quick personal... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Efficient shipping at a very reasonable cost. Online store easy to navigate. I particularly liked that my shopping cart didn't time out and was saved as I kept coming back to it, adding and modifyin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossistes en livres
  2. aussi dans
  3. Librairie
  4. Magasin de fournitures scolaires et matériel pédagogique pour enseignants
  5. Service de distribution

Écrit par l'entreprise

BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(238)

42 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thanks to amazing manager Mandy

Thanks to amazing manager Mandy, I will turn to this store again in the nearest future!

25 janvier 2024
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Julie,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service. We also love that you have been dealt with by our Head of Customer Services, Mandy who has been a loyal member of BEBC for almost 30 years.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Next day delivery

Next day delivery. Never disappointed 😊

24 janvier 2024
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Réponse de BEBC - The Bournemouth English Book Centre

Dear customer,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

I speak Spanish but what I can said is…

I speak Spanish but what I can said is that is very good service.

16 janvier 2024
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Réponse de BEBC - The Bournemouth English Book Centre

Dear Sandra,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Great service

Delivered books on time and dealt with issue when we discovered the books were no longer required without any hassle

15 janvier 2024
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Réponse de BEBC - The Bournemouth English Book Centre

Dear Andy,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Happy about shipping to Israel

I was happy I could find a bookseller who ships to Israel. Also, Mandy, the representative who helped me, was responsive, informative and very kind. unfortunately I had some questions that weren't answered, but that is because the bookstore closed for Christmas vacation. However, they were upfront about the upcoming vacation, so no complaints.

13 décembre 2023
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Réponse de BEBC - The Bournemouth English Book Centre

Dear customer,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service. Of course, BEBC are not open during the Christmas holidays and we really appreciate your patience when we are closed.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Finding a solution

At first I couldn’t get to the end of getting my access code for the book I had ordered but with the help of the staff I finally found the best solution to that issue!

5 décembre 2023
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Réponse de BEBC - The Bournemouth English Book Centre

Dear Dynonera,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Exceptional

Always a pleasure to work with the staff at BEBC. Your service is exceptional!

11 décembre 2023
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Rosa,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service. We also make sure every customer has someone on the end of a phone or email in case any issues arise and deal with these as quickly as possible.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Eddie,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Great all round service and price

EAsy to order. Delivered swiftly. Well packaged so good condition . Excellent price ( Black Friday deal)

26 novembre 2023
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Debbie,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Trustworthy book centre

Definitely trustworthy online book centre - always got what I needed. Raft of textbooks, particularly with online codes - invaluable in teaching (that's what I do), helpful personnel. Thanks a lot))

27 novembre 2023
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Sebastian,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service and do our best to help with any issues or queries.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Have placed a few orders over the years…

Have placed a few orders over the years and have always been impressed with the great communication and speed of delivery.

15 novembre 2023
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Neil,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Quick responses

23 novembre 2023
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Sandra,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service and respond to any issues as quickly as possible.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Fantastic as always

6 novembre 2023
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Ciaran,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.

We also do our best to give our customers an efficient delivery service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

BEBC always goies the extra mile to…

BEBC always goies the extra mile to help you when you need it.

9 novembre 2023
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Réponse de BEBC - The Bournemouth English Book Centre

Dear Daniele,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We pride ourselves on having an extensive range of stock and quick and reliable customer service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Efficient and on time

Efficient and on time, as always

6 novembre 2023
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Tim,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We pride ourselves on having an extensive range of stock and quick and reliable customer service as well as offering quick turnaround for deliveries for books in stock.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

My best English book

Amazing choice, easy to find my book

31 octobre 2023
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear customer,,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We pride ourselves on having an extensive range of stock and quick and reliable customer service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Good

Good, received in time.

6 octobre 2023
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Réponse de BEBC - The Bournemouth English Book Centre

Dear Philip,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We pride ourselves on having an extensive range of stock and quick and reliable customer service as well as efficient delivery.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles

Good experience

Good experience!
Very good costumer service.

4 octobre 2023
Avis spontané
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Alber,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We pride ourselves on having an extensive range of stock and quick and reliable customer service.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Noté 5 sur 5 étoiles
Logo de BEBC - The Bournemouth English Book Centre

Réponse de BEBC - The Bournemouth English Book Centre

Dear Amanda,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We pride ourselves on having an extensive range of stock and quick and reliable customer service as well as quick delivery to anywhere in the world.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

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