I began using a subscription for my bladder solutions back in 2022 when I was prescribed diuretic medication. I was releasing much more than simple bladder bleaks. During my four years with Because,... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I began using a subscription for my bladder solutions back in 2022 when I was prescribed diuretic medication. I was releasing much more than simple bladder bleaks. During my four years with Because,... Voir plus
L'entreprise a répondu
I ordered too much of different products that either didn't fit properly or didn't meet my needs. I ended up with a closet full of items I couldn't or wouldn't use. Finally found the right size and p... Voir plus
The staff are very helpful and connect with their customers. They answer questions while showing care and concern. I love the products. They make a bad situation go much smoother. The fit is much bett... Voir plus
First, these are the best underwear I have found for keeping me dry overnight or on long trips. Secondly, I live in two different places and the shipping department has yet to make a mistake about whe... Voir plus
Quality incontinence products at a fraction of the cost, shipped discreetly to your doorstep each month.
Middlefield Road 2694, 94063, Redwood City, Etats-Unis
A répondu à 8 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Except for a couple minor ordering and/or shipping issues over several years customer service and product have been exceptional.

Réponse de Because Market
I have been using Because products for several years now and, in my opinion, they are the best available in today's market.

Réponse de Because Market
The products are exactly as advertised. The diapers are comfortable, not itchy, not scratchy. I use the pads for the few days between the next delivery. I am grateful that I don’t need to worry The shipment always comes regularly

Réponse de Because Market
The Because overnight briefs do hold a lot of liquid. The garment easily goes on and comes off. The problem for me is the cut of the front leg opening which is too high. This is where I've had leaks.

Réponse de Because Market
My wife has dementia and needs protective underwear. I have tried a half dozen brands and found Because Overnight protective underwear to be the most relievable disposal underwear.
My wife has used over 50 of this brand and only had one leak. All other brands had multiple leaks, some on the same day.

Réponse de Because Market
This company is absolutely the most dishonest I have ever dealt with. They changed their product, at first they claimed it was supply issues. I was told that they had gotten back their product that really worked, but they lied. Their product now is worthless. They claim to have fixed the supply issues, and still sell the inferior product. I do not believe any of the reviews I’ve read, because they are obviously fake.

Réponse de Because Market
I placed an order and quickly realized I had account credit available, so I submitted a cancellation request the same day (March 28) before the order shipped.
I received an automated response stating I would hear back within 24 hours, but no one followed up before both orders were shipped the next morning. I reached out again explaining the situation and timeline, but did not receive a response.
As a result, I ended up with a duplicate order that could have easily been avoided with timely customer support.
The product may be fine, but the lack of responsiveness and inability to resolve a simple issue has made me hesitant to order again.

Réponse de Because Market
Terrible product. Especially for sensitive skin. Customer service is not timely and does not seem to care for their customers. Would not recommend.
I bought the startup kit. After that I bought 2 packs, not cheap. Then I unsubdscribed. Then my card was chard 65$for another 2 packages, Wrong Size. What a mess.not happy. V/r Kimetha hayson
The products are terrible and they grossly misrepresent payments and shipping information. I had cancelled an order and despite that, shipped the order to me and charged me. And of course, nobody is getting back to me.
Best adult protection! Where have you been all my incontinent life. Awesome product for the adults with this issue. Need to try Because since it’s the only one with true protection !🥰
Absorbs more, less leakage and better fit. Better protection for sensitive skin.
The product is so great. Been using it for years and the only brand I’ll buy! No leaks ever and a perfect fit
I've been a customer since the company began and I've tried most of their products. The maximum absorbency booster pads are excellent for pull-ups and diaper use. Using them extends the incontinence product, which saves money. Unfortunately, the pricing is a bit expensive for the items I use most, and price increases seem regular, which is unfortunate.
Overall, I would still recommend the company and its products for incontinence needs,
The products are great, but if you want to change anything you have to call them. Can’t do anything on line. You build up points but they don’t apply to subscription orders, so again you have to call
I love the overnight women's Pads they are soft against the skin and don't chafe yet offer up to 3 Cups protection like advertised. The best product I have ever tried that I like. Delivery is always quick and customer service great
My husband has had great success with the men's maximum overnight underwear with the maximum booster pad added inside. He can sleep through most of the night and not worry about leaking. He has been satisfied with the monthly delivery and have not had any issues with their service. Thanks, Because!
I have experienced only positive interactions with Because. The product has been as advertised. I received help in adjusting my subscription. I continue to use the product because it works for me.
I called and got a very helpful response to my needs. She was courteous, prompt, and very knowledgeable about her product and delivery times.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.