beenaaquarium.com Avis 195

TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered an Aquarium cooling fan and The fan screws(which hold the tank glass) were broken when received the package . Sent the picture as soon as the package was delivered and opened. Beena team asked... Voir plus

Noté 4 sur 5 étoiles

Ordered fertilizer, received the product in good condition, i wish they give updates on orders on time, as i had to follow up through email, call for order status, this is for the team, a kind feedbac... Voir plus

Noté 5 sur 5 étoiles

The quick response and picking the call. But please don't use this courier service. No contact details. The product is good

Noté 5 sur 5 étoiles

I am new to the hobby of fish keeping. My wish is to set up a planted aquarium. I was well guided by Mr. Sheriff. I bought plants through him. I also ordered CO2 complete set from him. He supported... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Aquarium
  2. Magasin d'aquariophilie

Écrit par l'entreprise

Beena Aquarium is a futuristic enterprise that excels in selling products online and offline. Establishing our roots in 2015, we here at Beena Aquarium have made it our mission to provide you with quality products that will make your money worth it! For us, dedication is no stranger. We pour every ounce of our effort into providing a class online shopping experience for our delightful customers. And we’ve made it our ambition to make this company a one-stop solution for you to purchase any (and every) aquarium-related product. Be it food, aquascape, accessories, etc. Ever since our launch, we’ve pushed forward with confidence, and we regulate suppliers that provide only the best of items which far exceed your standards. In other words, you need not worry about the reliability of the products you buy. Everything has a guarantee of proving that it is long-lasting. Our store is laden with exclusive accessories from some of the most intricate brands all around the world. They include companies like Shiruba, SUNSUN, Twinstar, and many more. We even offer a delivery concession of up to Rs 300 with a hassle-free option to return items you dislike. Not to forget, working with us means your information would remain confidential. The benefits you'll receive from shopping with us is limitless! So, what are you waiting for? Log on to our website and shop now! There’s literally nothing that can stop you!!!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Damaged product received

Ordered an Aquarium cooling fan and The fan screws(which hold the tank glass) were broken when received the package . Sent the picture as soon as the package was delivered and opened. Beena team asked for a recording of unboxing which I didn't do assuming everything will be Ok which is not the case. Also they didn't mention anywhere in the page that unboxing recording is mandatory. So I am lost with a broken fan while paid fully. Sent a picture of the same to the support team, however there is no response. So my money lost and a broken item received with a poor support. I really doubt if i can recommend anyone to purchase anything from Beena in future. Thanks but no Thanks

16 mai 2026
Noté 4 sur 5 étoiles

Good, only catch is getting an update on the order is hassle!

Ordered fertilizer, received the product in good condition, i wish they give updates on orders on time, as i had to follow up through email, call for order status, this is for the team, a kind feedback, please do give updates after placing orders, don't make the customer wait without any ETA. other than the update issue, rest all order placing, payment, shipment etc.. all was good! thanks team.

4 mars 2026
Noté 5 sur 5 étoiles

CO2 cylinder setup

I ordered a CO2 cylinder setup from Beena Aquarium, and I had a very good experience. The items were delivered in two separate couriers — the first parcel contained baking soda and citric acid, which initially surprised me because the package was small. I was a bit anxious at first, thinking something was missing.

However, two days later, the second parcel arrived with the CO₂ cylinder as expected. One parcel was from Erode and another from Vijaywada. Everything was properly packed and in good condition. After receiving the complete order, I understood that the shipment was split for logistical reasons.

Overall, the product quality is good, delivery was completed as promised, and the seller is genuine and reliable.

21 février 2026
Noté 5 sur 5 étoiles

Good. Delivered in time

I ordered 1.5 W pump but got 3 W. So they called me and guided me to close one way to reduce noise as i use it for small fish bowl. Now All is fine.

28 janvier 2026
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement.

Noté 5 sur 5 étoiles

Gud product

6 janvier 2026
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement.

Noté 5 sur 5 étoiles

Good service

The service delivery was swift

30 novembre 2025
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Réponse de beenaaquarium.com

Thank you for your valuable feedback.

Noté 1 sur 5 étoiles

Cheating

Refund received…

I placed order before 5 days, still didn’t get any tracking links and no other updates. Truly fake and cheating.
Order ID - 141567000013328

16 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

The order is yet to arrive

The order is yet to arrive , and this is the second time

23 août 2025
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Réponse de beenaaquarium.com

We dispatched the parcel on same day by DTDC courier. mostly DTDC courier delivers on seconda day for kerala. but this time it holded the parcel for long days. even we raised the complaint on time by talking with customer, they closed the dispute after several days. customer dissatisfied with us. and addin negative reviews several times for same dispute. we really apologise for the inconveneince caused. even we follow up all the time it happened.

Order date: 23/08/2025
Order #141567000013251
Hi Ravi, your order has been Shipped on 23/08/2025.

Courier : DTDC
AWB #: C55494788

i understood from customer side, but still it happed even we gave all efforts.

Noté 1 sur 5 étoiles

Two products were ordered but only one…

Two products were ordered but only one shipped and no update on remaining item

16 août 2025
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Réponse de beenaaquarium.com

I apologise for the inconveneince caused. Due to stock unavailability it can be shipped later , but while i thorughly checked please check, we shipped item 1 and for item 2 we refunded money. please check, if not please contact.

Noté 5 sur 5 étoiles

Products and price range are good

Products and price range are good. I think mine co2 generator has some issues as i am unable to increase the flow of co2 from the cylinder.

Other than that the canister filters are working greatly.

22 juillet 2025
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement.

Noté 1 sur 5 étoiles

Not recommended

Not recommended. They use unreliable courier services — in my case, the package never arrived and I lost my money. Very disappointed with the experience

26 juillet 2025

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