Ordered an Aquarium cooling fan and The fan screws(which hold the tank glass) were broken when received the package . Sent the picture as soon as the package was delivered and opened. Beena team asked... Voir plus
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Ordered fertilizer, received the product in good condition, i wish they give updates on orders on time, as i had to follow up through email, call for order status, this is for the team, a kind feedbac... Voir plus
The quick response and picking the call. But please don't use this courier service. No contact details. The product is good
I am new to the hobby of fish keeping. My wish is to set up a planted aquarium. I was well guided by Mr. Sheriff. I bought plants through him. I also ordered CO2 complete set from him. He supported... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Beena Aquarium is a futuristic enterprise that excels in selling products online and offline. Establishing our roots in 2015, we here at Beena Aquarium have made it our mission to provide you with quality products that will make your money worth it! For us, dedication is no stranger. We pour every ounce of our effort into providing a class online shopping experience for our delightful customers. And we’ve made it our ambition to make this company a one-stop solution for you to purchase any (and every) aquarium-related product. Be it food, aquascape, accessories, etc. Ever since our launch, we’ve pushed forward with confidence, and we regulate suppliers that provide only the best of items which far exceed your standards. In other words, you need not worry about the reliability of the products you buy. Everything has a guarantee of proving that it is long-lasting. Our store is laden with exclusive accessories from some of the most intricate brands all around the world. They include companies like Shiruba, SUNSUN, Twinstar, and many more. We even offer a delivery concession of up to Rs 300 with a hassle-free option to return items you dislike. Not to forget, working with us means your information would remain confidential. The benefits you'll receive from shopping with us is limitless! So, what are you waiting for? Log on to our website and shop now! There’s literally nothing that can stop you!!!
Coordonnées de contact
7/15, Abdul Gani Street, 638003, Erode, Inde
- 9080319393
- support@beenaaquarium.com
- beenaaquarium.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The quick response and picking the…
The quick response and picking the call. But please don't use this courier service. No contact details.
The product is good
Damaged product received
Ordered an Aquarium cooling fan and The fan screws(which hold the tank glass) were broken when received the package . Sent the picture as soon as the package was delivered and opened. Beena team asked for a recording of unboxing which I didn't do assuming everything will be Ok which is not the case. Also they didn't mention anywhere in the page that unboxing recording is mandatory. So I am lost with a broken fan while paid fully. Sent a picture of the same to the support team, however there is no response. So my money lost and a broken item received with a poor support. I really doubt if i can recommend anyone to purchase anything from Beena in future. Thanks but no Thanks
Best Aquarium Shop with best price
really a nice experience with the owner he gave the best price for the products and it was amazing to see the prices were very les compared to the online sites
Good, only catch is getting an update on the order is hassle!
Ordered fertilizer, received the product in good condition, i wish they give updates on orders on time, as i had to follow up through email, call for order status, this is for the team, a kind feedback, please do give updates after placing orders, don't make the customer wait without any ETA. other than the update issue, rest all order placing, payment, shipment etc.. all was good! thanks team.
CO2 cylinder setup
I ordered a CO2 cylinder setup from Beena Aquarium, and I had a very good experience. The items were delivered in two separate couriers — the first parcel contained baking soda and citric acid, which initially surprised me because the package was small. I was a bit anxious at first, thinking something was missing.
However, two days later, the second parcel arrived with the CO₂ cylinder as expected. One parcel was from Erode and another from Vijaywada. Everything was properly packed and in good condition. After receiving the complete order, I understood that the shipment was split for logistical reasons.
Overall, the product quality is good, delivery was completed as promised, and the seller is genuine and reliable.
I purchased last time December at price…
I purchased last time December at price 199 and now I get 225 pr packet?

Réponse de beenaaquarium.com
Good. Delivered in time
I ordered 1.5 W pump but got 3 W. So they called me and guided me to close one way to reduce noise as i use it for small fish bowl. Now All is fine.

Réponse de beenaaquarium.com
As always original projects with great…
As always original projects with great prices

Réponse de beenaaquarium.com
Cheating
Refund received…
I placed order before 5 days, still didn’t get any tracking links and no other updates. Truly fake and cheating.
Order ID - 141567000013328

Réponse de beenaaquarium.com

Réponse de beenaaquarium.com
Two products were ordered but only one…
Two products were ordered but only one shipped and no update on remaining item

Réponse de beenaaquarium.com
I have placed order as I needed the…
I have placed order as I needed the item urgently. I have informed my urgency. Its delivered on dot. Kudos to team

Réponse de beenaaquarium.com
Products and price range are good
Products and price range are good. I think mine co2 generator has some issues as i am unable to increase the flow of co2 from the cylinder.
Other than that the canister filters are working greatly.

Réponse de beenaaquarium.com
Not recommended
Not recommended. They use unreliable courier services — in my case, the package never arrived and I lost my money. Very disappointed with the experience
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