Ordered an Aquarium cooling fan and The fan screws(which hold the tank glass) were broken when received the package . Sent the picture as soon as the package was delivered and opened. Beena team asked... Voir plus
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Ordered fertilizer, received the product in good condition, i wish they give updates on orders on time, as i had to follow up through email, call for order status, this is for the team, a kind feedbac... Voir plus
The quick response and picking the call. But please don't use this courier service. No contact details. The product is good
I am new to the hobby of fish keeping. My wish is to set up a planted aquarium. I was well guided by Mr. Sheriff. I bought plants through him. I also ordered CO2 complete set from him. He supported... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Beena Aquarium is a futuristic enterprise that excels in selling products online and offline. Establishing our roots in 2015, we here at Beena Aquarium have made it our mission to provide you with quality products that will make your money worth it! For us, dedication is no stranger. We pour every ounce of our effort into providing a class online shopping experience for our delightful customers. And we’ve made it our ambition to make this company a one-stop solution for you to purchase any (and every) aquarium-related product. Be it food, aquascape, accessories, etc. Ever since our launch, we’ve pushed forward with confidence, and we regulate suppliers that provide only the best of items which far exceed your standards. In other words, you need not worry about the reliability of the products you buy. Everything has a guarantee of proving that it is long-lasting. Our store is laden with exclusive accessories from some of the most intricate brands all around the world. They include companies like Shiruba, SUNSUN, Twinstar, and many more. We even offer a delivery concession of up to Rs 300 with a hassle-free option to return items you dislike. Not to forget, working with us means your information would remain confidential. The benefits you'll receive from shopping with us is limitless! So, what are you waiting for? Log on to our website and shop now! There’s literally nothing that can stop you!!!
Coordonnées de contact
7/15, Abdul Gani Street, 638003, Erode, Inde
- 9080319393
- support@beenaaquarium.com
- beenaaquarium.com
4,0
Bien
195 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Bad experince
Editing this review - after innumerable followups I finally got my refund today (18-Mar-25). Thanks for that.
I placed an order for Maracyn 2 for Rs1375 on 16-Feb-25 - no delivery no refund despite multiple followups over WA and email. never order from this website please - they are frauds. Order # 141567000012577
16 février 2025
Avis spontané
Worst service by these people
Worst service by these people. Ordered a substrate product on January 12th 2025. Today is February 5th. No product delivered. No updates. Phone switched off. No reply or response to emails and WhatsApp messages. I have filled a complaint with the national consumer forum. I don't recommend anyone to buy anything from these people. Fraudsters they are.
5 février 2025
Avis spontané
Worst experience
I have ordered 2 items from beenaaquarium.com on 12 December 2024. Today is 5 February 2025. Still the order status is processing. My order id is 141567000012269.
I tried calling and texting on the number provided in the website. No response whatsoever.
Please reply to my email or WhatsApp as soon as possible.
This is the worst experience I had with an online shop.
17-02-2025, They refunded the money after so many whatsapp messages and calls. But the communication was polite. But the delay of refund was too much. Anyway I got the refund atlast.
5 février 2025
Avis spontané
There was no follow-up on the status of…
There was no follow-up on the status of my order and no response to email even after I queried regarding the same.
26 décembre 2024
Réponse de beenaaquarium.com
Thank you for valuable review. Your review will make us to next level of achievement.
I got a broken product
I got a broken product. I dnt have much problem with that. But they dont reply to you when you try to complain.
5 novembre 2024
I have received my refund from beena…
I have received my refund from beena aquarium. Thanks for the update.
12 août 2024
Avis spontané
Réponse de beenaaquarium.com
Thank you for valuable review. Your review will make us to next level of achievement.
One of the worst experience of my life…
One of the worst experience of my life buying online aquarium plants it's been one month they have not send my refund back as well they just are not professional.Do not buy any stuff from them .total waste and fraud
12 août 2024
Avis spontané
Delayed delivery
I received the product after 20 days, they neither communicate the shipping details nor receive calls or reply to messages. Packaging is good.
1 septembre 2024
Avis spontané
Never buy anything from this website
Never buy anything from this website, you will never get your order. I am also the victim of same and my order number is 141567000011765 still showing under processing. There is only one phone number they have provided and they will not pick up your call. I have logged cybercrime and fraud complaint and checking if anything can be done to arrest these people.
22 août 2024
Avis spontané
Order id 141567000011345. 23rd of May.
Order placed on the 23rd of May.
Order id 141567000011345
After repeated calls from my end, was able to speak only once. The reply was, product was out of stock, it's replenished, sending it ASAP, and sharing the tracking link.
Rest of the calls are auto reply sms, will call you back.... Well, the call back never came till date....
Received a WhatsApp message today. Asking we further of my patience. And, I did reply asking for a refund.
But, unfortunately for me, no response as yet....
So, what is the next course of action!!!!!!
25 mai 2024
Timely delivery and service.
15 avril 2024
Réponse de beenaaquarium.com
Thank you for valuable review. Your review will make us to next level of achievement.
Very very slow delivery
Received product is good but the delivery is very very slow. I ordered hangon filter on 9th April 2024 and it was delivered on 23 April 2024. The website does not shows any order updates or tracking details. I had to call and email multiple times to get order updates. Never received any replies for emails.
15 avril 2024
Worst service ever
Worst service ever. I ordered aquarium light on 28 March till date it is not delivered. Tried calling the helpline number but useless. I suggest don’t order and lose your hard earned money. #fake
28 mars 2024
Avis spontané
Best in market price
14 avril 2024
Avis spontané
Réponse de beenaaquarium.com
Thank you for valuable review. Your review will make us to next level of achievement.
Nice aquarium
13 avril 2024
Avis spontané
Réponse de beenaaquarium.com
Thank you for valuable review. Your review will make us to next level of achievement.
Best and Low Price Product totally…
Best and Low Price Product totally satisfied
29 mars 2024
Avis spontané
Réponse de beenaaquarium.com
Thank you for valuable review. Your review will make us to next level of achievement.
Réponse de beenaaquarium.com
Thank you for valuable review. Your review will make us to next level of achievement.
Réponse de beenaaquarium.com
Thank you for valuable review. Your review will make us to next level of achievement.
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