beenaaquarium.com Avis 195

TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered an Aquarium cooling fan and The fan screws(which hold the tank glass) were broken when received the package . Sent the picture as soon as the package was delivered and opened. Beena team asked... Voir plus

Noté 4 sur 5 étoiles

Ordered fertilizer, received the product in good condition, i wish they give updates on orders on time, as i had to follow up through email, call for order status, this is for the team, a kind feedbac... Voir plus

Noté 5 sur 5 étoiles

The quick response and picking the call. But please don't use this courier service. No contact details. The product is good

Noté 5 sur 5 étoiles

I am new to the hobby of fish keeping. My wish is to set up a planted aquarium. I was well guided by Mr. Sheriff. I bought plants through him. I also ordered CO2 complete set from him. He supported... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Aquarium
  2. Magasin d'aquariophilie

Écrit par l'entreprise

Beena Aquarium is a futuristic enterprise that excels in selling products online and offline. Establishing our roots in 2015, we here at Beena Aquarium have made it our mission to provide you with quality products that will make your money worth it! For us, dedication is no stranger. We pour every ounce of our effort into providing a class online shopping experience for our delightful customers. And we’ve made it our ambition to make this company a one-stop solution for you to purchase any (and every) aquarium-related product. Be it food, aquascape, accessories, etc. Ever since our launch, we’ve pushed forward with confidence, and we regulate suppliers that provide only the best of items which far exceed your standards. In other words, you need not worry about the reliability of the products you buy. Everything has a guarantee of proving that it is long-lasting. Our store is laden with exclusive accessories from some of the most intricate brands all around the world. They include companies like Shiruba, SUNSUN, Twinstar, and many more. We even offer a delivery concession of up to Rs 300 with a hassle-free option to return items you dislike. Not to forget, working with us means your information would remain confidential. The benefits you'll receive from shopping with us is limitless! So, what are you waiting for? Log on to our website and shop now! There’s literally nothing that can stop you!!!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good service

11 juin 2023
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement.

Noté 4 sur 5 étoiles

More improvement is needed during packaging

This time little bit disappointed by transportation. Although courier service is in time but may be due improper packing or careless handling, parts are broken.

10 juin 2023
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement.

Noté 5 sur 5 étoiles

Prompt order confirmation

Prompt order confirmation. Shipped to my place hasslefree. Will recommend to everyone.

31 mai 2023
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement.

Noté 5 sur 5 étoiles

Awsome service

From the time of order placement to delivery everything was up to the mark.
Very quick delivery and very good customer service.
Keep the the good work

19 mai 2023
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement.

Noté 5 sur 5 étoiles

reply

see you want to take it further share the calls made by your company to me on my mail also share the tracking number for the shipment you sent . also I don't have a aquarium review page that I will ask for free products. Prove it or this goes on . Call me on 9006431737 . Will send you the payment right away if you promise to dispatch it tmrw. Call me please will discuss

18 mai 2023
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Réponse de beenaaquarium.com

This person is cheater. he ordering COD order and never accept the package. we never send products to him in future. now he blame us. Also no other website providing COD option. we lost many times by shipping to them. if courier makes 1 day delay he wont accept. and following reason he used to convey with delivery boy. Out of station. requesting future deliver. Beware of this person. we all aquarium working together. dont allow this guy to provide option as COD. Worst experience my team experienced. he wont attent the call too. now he blame us poorly and adding other companies Ads here. he just copy pasting everywhere. he want Free product to post nice review. so Be careful with this person.

for free product he is posting everywhere for us as poor rating. he uses different name.

Noté 1 sur 5 étoiles

Poor quality seller

1. Used Product Sent
2. Product not compatible with standard fittings
3. Not responding for product refund
Advise not to buy from such sellers and try purchasing only from reputed online stores

7 mai 2023
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Réponse de beenaaquarium.com

We never sell the used product. only we open the box to check condition before shipment. we are reputed seller since 2013. if the product was not fits with cylinder, please check before buy. or else contact support@beenaaquarium.com. in fact the customer never talked with us for this issue. hope its shop review as usual.

Noté 5 sur 5 étoiles

The product is exactly as described

The product is exactly as described, arrived on time, and valuation is suitable for particular products compared to other sites.

28 avril 2023
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement.

Noté 5 sur 5 étoiles

Overall good packaging and good test…

Overall good packaging and good test kit but however shipment was bit delayed but that was the fault of courier

15 avril 2023
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement

Noté 4 sur 5 étoiles

Delivery , Quality

delivered till the expected date , nice and product is also good

2 avril 2023
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement

Noté 1 sur 5 étoiles

Slow shipping 9 days

8 - 9 days for simple delivery.

Reply from Beena Aquarium is half truth.There was initial courier pickup which never happened and was initiated and 2-3 days got wasted.

Also, shipping partners used are too slow. This is in comparison to Amazon/ Flipkart

8 avril 2023
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Réponse de beenaaquarium.com

It is not correct review. since it is APT liquid we can ship by surface mode courier, Air mode not allowed for liquid items. meantime courier delivered in 5th day. its default timing. so no issue/delay with courier also. i dont know why you gave wrong post here. see courier transaction history. shipped on 11th and delivered on 16th hence there is 1 holiday. please feel free to contact us for any query at support@beenaaquarium.com
UPDATE:
No couriers was changed. after the order received next day it was registered and shipment picked by Delhivery courier. you can see the all shipment history here.
https://ibb.co/NC7VzvD
https://ibb.co/qdTGjdH
Anyway now you came to accept half truth. hope next time we give more affordable shipment for better rank. Thanks once again bro.

Noté 5 sur 5 étoiles

We can trust them.

2 avril 2023
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement

Noté 5 sur 5 étoiles

Great service

Overall great service & quick delivery.

23 mars 2023
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Réponse de beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement

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