Beepumpkin Avis 549

TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 3 sur 5 étoiles

The adult shirt was supposed to say Caffeine & Chaos and the children’s shirts were just supposed to say Chaos. All three had Caffeine & Chaos. When setting up the order there was no way to differenti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a really positive experience with Beepumpkin customer service. I accidentally placed an incomplete order because I didn’t realize the t-shirt and baby bodysuit were sold separately, but Anne... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Second year purchasing these for 14 little cousins. Always a hit & the photos are fantastic. Shipping always makes me a bit nervous as they are coming from China so order early. And tracking shipments... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ We absolutely love these pajamas! The shirt is great quality and feels well-made, while the bottoms are incredibly soft and comfortable. They fit perfectly and are so cozy to wear. Deliver... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Designed with love, designed for newborns, kids, toddlers & family Members, Beepumpkin focuses on personalized tees, matching pajamas, hats, accessories, and more gifts for any family. Shop now to discover your family's new favorite wardrobe essentials and sentimental gifts that keep your bonds strong and memories alive.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

549 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

Never received my order

Never received my order! Ordered on 11/07/25 almost $100. Order said it delivered on 11/17/25! Nothing was delivered to my place! Trying to contact someone to speak with, the site BeePumpkin, says there is nothing they can do after shipping says “delivered”! Try the tracking number and they say you have to contact the shipping company! Try contacting the shipping company, there is no telephone number to contact or email to email them! Long story short I’m out $100 and my daughter don’t have her pjs for our Christmas pictures!

29 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

We’re so sorry to hear that you haven’t received your order — that’s very frustrating, especially with the holidays coming up. 💛
Please know we take this seriously and will reach out to you by email right away to help investigate and resolve this issue as quickly as possible.

Beepumkin Customer Service Team

Noté 1 sur 5 étoiles

The shirts were not all white they…

The shirts were not all white they different colors of white like an off white off so they don’t all look the same very disappointed and the shirts took a long time to get to me. I wouldn’t recommend at all.

19 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

We’re very sorry to hear that your shirts arrived in varying shades and took longer than expected — that’s certainly not the experience we want for our customers. 💛
Thank you for letting us know. Our team will reach out to you by email to learn more and help make this right.

Beepumkin Customer Service Team

Noté 1 sur 5 étoiles

Poor quality printing

One of my shirts got washed and the print faded off after only one wash!

14 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

We’re so sorry to hear that the print faded after just one wash — that’s definitely not the quality we aim to deliver. 💛
Thank you for bringing this to our attention. Our team will reach out to you by email to learn more and arrange a replacement or a suitable solution right away.

Beepumkin Customer Service Team

Noté 1 sur 5 étoiles

Photos and description did not match…

Photos and description did not match what arrived at all! Very cheaply made and not soft as implied from suggested materials.

13 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

We’re so sorry to hear about your experience, and we truly want to help make this right. 💛
Unfortunately, we can’t locate your order with the information available here.
Could you please contact us directly (by email or direct message) with your order number or the name used on the order? Once we have those details, we’ll review your case and arrange a solution right away.

Beepumkin Customer Service Team

Noté 2 sur 5 étoiles

The packing was destroyed during…

The packing was destroyed during transit. It was ripped in 5 spots all way through the shipping bag and the internal product bag. Two of the 11 pairs of pyjamas were dirty and stained as a result. Very upsetting considering it was $54 Canadian per pair and I spent over a lot of money. The quality of the pajamas was really good though. They are soft and well made. Just very disappointed in the condition they arrived in.

11 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

We’re so sorry to hear that your order arrived in this condition — that’s definitely not the experience we want for our customers. 💛
We completely understand your disappointment, especially given the care and value of your purchase.
Thank you, too, for your kind words about the quality of the pyjamas. Our team will contact you via email to learn more about the damage and arrange a suitable solution or replacement as quickly as possible.

Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Easy to order

Easy to order

25 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,
Thanks so much! 😊
Glad ordering was smooth for you — appreciate your support! 🙌✨
Beepumkin Customer Service Team

Noté 4 sur 5 étoiles

The 12 T-shirts arrived in time

The 12 T-shirts arrived in time, but the motif looks cheap on the front of them. I hope it doesn't come off when they are washed.

24 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

Thank you for your feedback! We’re glad your order arrived on time. 😊
We’re sorry to hear that the motif didn’t fully meet your expectations — the print is designed to stay intact through regular washing, but if you notice any issues, please reach out to us right away and we’ll make it right. We truly appreciate your honest input!

Beepumkin Customer Service Team

Noté 4 sur 5 étoiles

Always a hit

Second year purchasing these for 14 little cousins. Always a hit & the photos are fantastic. Shipping always makes me a bit nervous as they are coming from China so order early. And tracking shipments is all but impossible until they get to the US. Wish they offered their deep discounts earlier for the holidays because of ship time. Overall....great option for all ages & sizes!!

14 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

Thank you so much for your continued support — two years in a row means the world to us! 💛 We’re thrilled the shirts are such a hit with your family and make for amazing photos.
We really appreciate your feedback about shipping and holiday discounts — we’ll be sure to share it with our team so we can keep improving. Hope to see you again next year! 🎄

Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Very nice product

Very nice product! This is a little late, I ordered these shirts a few months ago. We have had a tradition of getting matching Christmas pjs on Christmas Eve. My daughter and her family moved 6 hours away 2 years ago for work and I now give them to my kids and grandkids on Thanksgiving when we’re all together to wear through the season. I finally opened them to wrap them today and was quite pleased, they’re good quality, cute and will be so much fun. Thank you!

23 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

This absolutely made our day — thank you for sharing your holiday tradition with us! 🎄💛
We’re so happy to know the shirts will be part of those special family moments. Wishing you and your loved ones a wonderful season together!

Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Christmas Family Shirts

The Christmas family shirts were perfect and arrived in a short time. Will definitely order from here again. Thank you!

23 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

Thank you so much! 🎄 We’re thrilled the family shirts were perfect and arrived quickly. Can’t wait to help with your next order!

Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

First time buying from Beepumpkin

First time buying from Beepumpkin , but it want be my last I absolutely love my Christmas family pajamas including my dog pajamas I have already recommended this sight to several of my friend’s the quality and design was perfect ❤️❤️❤️❤️❤️❤️

23 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

Thank you so much for your wonderful review! 🎄💛
We’re thrilled you and even your pup loved the matching pajamas — that sounds adorable! We truly appreciate the recommendations and can’t wait to be part of your next holiday tradition.

Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Fast and easy

Fast and easy, lots of choices

22 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,
Thank you! 😊 So glad it was fast, easy, and full of great choices for you! 🙌✨🤗💕
Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

The quality is great

The quality is great! Soft and cozy are the Christmas pjs! true to size, fast shipping and great packaging!

20 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,
Thank you so much! 😊
So glad you love the soft, cozy PJs—and that they fit perfectly and arrived quickly! Wishing you a festive and comfy holiday season! 🎄✨
Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Great work very pleased

Great work very pleased

14 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

Thank you so much! 💛
We’re so glad to hear you’re pleased with our work — it means a lot to us!

Beepumkin Customer Service Team

Noté 1 sur 5 étoiles

Color of shirt is completely off

Color of shirt is completely off. Started dark green but it’s teal. Too much money spent for something to be this off.

21 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

We sincerely apologize that the shirt color did not meet your expectations. We fully understand your disappointment.

We will contact you by email and find the best solution for you as soon as possible.

Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Return customer

Return customer! Shipping was super quick within 2 weeks and my pj’s were personalized!
Cute matching PJ’s that are affordable! Bonus … pockets in the pants!!!

12 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,
So glad you’re back—and that you love your personalized PJs with pockets! 😊
Thanks for the sweet note, and happy lounging! 🐾✨

Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Fair price good quality

Fair price good quality

17 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

Thank you so much for your positive feedback! We're thrilled to hear that you're happy with both the quality and the price of your purchase. Providing great value is always our goal, so your comment means a lot to us.

We look forward to serving you again soon! If you ever need anything else, don't hesitate to reach out. 😊

Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Excellent quality, fun family Christmas pj’s.

This is the second Christmas in a row I have purchased pj’s from this company and both times I have been over the moon with them. The fast shipping especially as I live in the UK. The lovely quality of the pj’s and the excellent quality of the printing. The whole experience was so straight forward and enjoyable. The sizing is spot on and the fact I can order different sizes for the top and bottoms is great. The price is also very good especially when I ordered there was a discount on. I would highly recommend them.

13 octobre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

Thank you so much for your wonderful feedback! 💛
We’re thrilled to hear you’ve chosen our PJs two Christmases in a row — that truly means a lot to us.
We’re so happy you’re pleased with the quality, fit, and delivery, and we can’t wait to create more cozy sets for you next year too! 🎄✨

Beepumkin Customer Service Team

Noté 4 sur 5 étoiles

good items and variety

good items and variety, but not enough adult sizes, unisex?!

14 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

Thank you for your feedback! 😊 We’re really glad to hear that you like the items and variety we offer—it’s always great to know our products are appreciated.

At the same time, we completely understand your concern about the availability of adult sizes and unisex options. This is valuable feedback, and we’ll definitely take it into consideration as we work on expanding our size range and product offerings. Our goal is to make sure everyone can find something that fits their style and body type perfectly.

If there’s a specific product or size you’re looking for, please don’t hesitate to reach out—we’d be happy to assist you in finding the best option or let you know when new stock arrives.

Thanks again for sharing your thoughts with us. Your input helps us grow and improve, and we truly appreciate it! 🙌

Warm regards,

Beepumkin Customer Service Team

Noté 1 sur 5 étoiles

Was sent wrong pjs this company is in…

Was sent wrong pjs this company is in china. Asked to spend another $25 to make it right.

12 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear customer,

We’re truly sorry your order arrived incorrect — that’s not the experience we want for you.
Please email us at support@beepumpkin.com with your order number and a photo of the item you received, and we’ll make this right immediately — without asking you to pay extra.
We appreciate your patience and will ensure you get a fair and satisfactory resolution.
Beepumkin Customer Service Team

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