Easy ordering. Easy link for my insurance coverage. Timely shipping. Overall, I received what I ordered. Only drawback was that my previous supplier offered an option with single vision lenses as "for... Voir plus
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Lisez les avis des autres
Second year spending my vision benefits here and I’m very pleased with the quality and selection available . Process is super easy online and most of their frames have the virtual try on feature , al... Voir plus
Online shopping was easy. I had a few very technical questions and they were answered in a couple of hours with the email help desk. I didn't feel like they nickel-and-dimed me with 1,000 options... Voir plus
The virtual wearing of glasses does not deviate from the original eyeglass. That was great. The 4 star is for not having more options in terms of choosing different lens brand for eyeglass. Had I been... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Befitting offers premium designer prescription eyeglasses. Enjoy our wide collection of eyeglasses of all sizes, shapes and colors!
Coordonnées de contact
Montgomery Rd 10700, 45242, Cincinnati, Etats-Unis
- 1-833-233-4884
- help@befitting.com
- befitting.com
4,3
Excellent
579 avis
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New Go To Glasses Provider
The ordering process was easy to follow and my glasses came just as I expected. Very happy, my wife just placed her order.
1 mai 2024
Avis spontané
Great experience and product
27 avril 2024
Avis spontané
Would order again.
I very pleased with my purchase and got the glasses I wanted that I couldn’t find elsewhere. Total time from ordering was two weeks and some of that time was because I overlooked the need to submit measurements. Communication was good, glasses were well packaged and a perfect fit. I will consider buying again when I need new glasses.
14 mars 2024
Avis spontané
I am definitely not impressed
I am definitely not impressed, ordered for my husband on 4/15 .. still no glasses .
I ordered for myself on a different site , glasses arrived within 2 weeks .
15 avril 2024
Avis spontané
Réponse de Befitting
Hi Carmen,
I'm sorry for the frustration and inconvenience this delay has caused. We understand how important it is to receive your glasses promptly.
Based on our records, we've been actively monitoring your order since it was placed on April 15th. Unfortunately, there was a delay in obtaining the frame from our vendor, which has impacted the overall timeline. We sincerely apologize for this unforeseen circumstance, and we were happy to extend the discount we presented.
Regarding your request to cancel the order, we're currently awaiting confirmation from the lab. Once we have an update, we'll proceed accordingly.
Thank you for your understanding and patience throughout this process. If you have any further questions or concerns, please feel free to reach out to us directly.
Best regards,
The Befitting Care Team
Great communication made them in almost…
Great communication made them in almost half the time they said it would take awesome job
26 avril 2024
Avis spontané
My first time ordering sunglasses…
My first time ordering sunglasses online. Kinda hesitant but did it anyway. No regrets. My Betsy Johnson sunglasses are adorable. Really happy with them! I was in no hurry to receive them which took over two weeks.
21 avril 2024
Avis spontané
Had issues with glasses that were….
Had issues with glasses that were defects from the manufacture. Befitting has been amazing addressing and fixing the problems, I highly recommend and trust,
17 avril 2024
Avis spontané
Arrived perfe t
My glasses arrived and they are exactly as I ordered. The fit is perfect and I love them. Came protected from shipping so they arrived flawless!
17 avril 2024
Avis spontané
Great service
Great service, friendly staff, thanks for your efforts…love my new glasses, exactly as I ordered!
16 avril 2024
Avis spontané
Ordered a pair of Oakley Sunglasses
Ordered a pair of Oakley Sunglasses. Processing and production time took 3 weeks. Overall happy with the purchase but be prepared to wait. Had to order a temporary pair from another company while I waited which came within 3 days total.
15 avril 2024
Avis spontané
Good shape and nice glasses.
Good shape and nice glasses.
However, I should measure the size of glasses and shape more precisely. It's little big to me and make my eyes looks small. Also transition lense isn't much be darker than I thought. I should buy XTRActive not just Gen8 but beffiting doesn't sell XTRActive. Delivery and other things good.
19 avril 2024
Avis spontané
Better than I imagined
I was a little apprehensive at first.
The frames that I received were better than I had anticipated. I would say excellent. Also the fit is perfect.
Progressive and photo sensitive lenses!!!
Couldn’t ask for better.
4 avril 2024
Avis spontané
This was my first time ordering and I'm…
This was my first time ordering and I'm very pleased with the quality of the product, in the future I will definitely order again from Befitting.
15 mars 2024
Avis spontané
i think it is good except I cannot get…
i think it is good except I cannot get price match which made me unhappy.
19 avril 2024
Avis spontané
Excellent Customer service
I had a pair of prescription sunglasses made. I received them, but found out that Befitting is not accepted by my insurance.
The web site said it was (and still says it is). They only accept my insurance for contacts. So I had to send the glasses back. The return process was easy. The customer service was outstanding. Refund was very quick. If my insurance was accepted I would buy here again. Be sure to double check...maybe a phone call is merited.
1 avril 2024
Avis spontané
My original order took well over a…
My original order took well over a month to be fulfilled, and they kept making excuses about 'supply issues'. They said they would refund $50 back to my account, but I have yet to see one penny back from this company in light of the terrible customer service. Avoid this company!
UPDATE...I received a response from Befitting asking me to contact them about my concern...but the problem is that I've been in contact with multiple customer service reps from the company and have still not received the promised refund. What do I do now, Befitting?!?
5 avril 2024
Avis spontané
Réponse de Befitting
Greetings.
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the delay in fulfilling your order and for the issues you encountered. We are pleased to inform you that we have resolved the system error that affected our manufacturing process and are now back on track with our operations.
It is important to us that we can at minimum validate that your refund had been processed and provide you an update. Please reach out to us with your order number at your earliest convenience.
Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your business and are hopeful to restore your confidence in our services.
Best regards,
The Befitting Care Team
Excellent customer service & cute frames
Needed to return a pair for an exchange for a mistake I made in my prescription. The new pair arrived two days after I sent the return back. Easiest customer service experience ever. Also, these frames are adorable and the lens are correct. I will always order through Befitting.
29 mars 2024
Avis spontané
Wonderful to deal with from beginning to end…
I needed to return my prescription sunglasses after I received them. I contacted customer service and they were EXCEPTIONAL through the return process. I was able to return the glasses and my account was credited back immediately. They also contacted my vision insurance to reinstate the benefits used.
I have used Befitting in the past and will most certainly return when I look to purchase my next pair of glasses.
I highly recommended for the quality, the selection, the speed of service, and their customer service.
Thank you!!!
28 mars 2024
Avis spontané
Excelente servicio
Excelente servicio, las Oakleys son originales y la receta la hicieron a la perfección.
28 mars 2024
Avis spontané
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