Bench totally brilliant the only problem I had was with Evri who kept misplacing the item Bench did everything to correct this I highly recommend Bench
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Poor quality, cheap materials , over priced , junk Purchased a £120 coat for my 7 year old Worn a handful of times and worn out already , material cheap and worn , buttons worn , underarm sti... Voir plus
I bought some bits for my my boyfriend but realised when I'd placed the order there was an issue. They say on their website that you can email or contact them on social media. I sent two messages on F... Voir plus
A couple of years ago I bought a leather or faux leather jacket, Athough I didn't wear it much it was stored in the wardrobe.When I took.it out I found the leather was disintegrating & falling off the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
It all started in Manchester in the late 80s, a time of thriving youth subculture Skateboarding and BMXing were on the rise and the ‘Madchester’ music scene was about to take the world by storm. Bench was at the very heart of this energetic, exciting time, taking its inspiration from the people around it to make relevant clothing built for the urban world they lived in. From our humble beginnings to our global status, we’ve stayed relevant and true by constantly striving to create innovative and fashionable product inspired by real people and the real lives they lead. We will be ever present at music festivals, clubs and events worldwide and live within content creators on video sharing and streaming platforms, bringing the dynamic Bench energy to our people in their moments. Featured on your favourite celebs and influencers + exciting new technology to make Bench more accessible to like-minded people around the world. our brand is about to grow up with youth still at its very heart. This relaunch isn’t a comeback statement but an innovation statement, redefining original design and personality of the UK’s first authentic streetwear brand.
Coordonnées de contact
Studio 18, 18 Hilton Street, Floor 2, M11FR, Manchester, Royaume-Uni
- Hello@Bench.support
- bench.co.uk
3,1
Moyen
433 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They send the item around two weeks and…
They send the item around two weeks and now I send it back and they still didn’t send me the refund the service it’s hurrible
2 janvier 2024
Lighter in parcel
Jacket itself was fine but inside the parcel alongside my jacket was a lighter 😳 makes me wonder if the jacket I received was one someone sent back. Emailed company no response .
10 décembre 2023
Avis spontané
Great choice
Great choice , good value , and excellent service .
Thank you Bench very happy customer . The Jacket was excellent .
20 décembre 2023
Avis spontané
Paid £6.49 for postages
You pay £3 for delivery, return the goods because they are the wrong size it cost you £3.49 to return them, so no goods and it's cost you £6.49 not a good service.
12 décembre 2023
Avis spontané
Damaged goods and poor customer services
I had bought the hoodie as a Christmas gift for my husband who loves Bench clothing. It was delivered quickly but I was really disappointed to it had red marks on the back and on the arm so immediately contacted bench to arrange a return. It took a few days for anyone to reply to my email, they gave me a code to take the parcel back using a ParcelShop. However the code doesn’t work and after trying a couple of Parcelshops I have contacted Bench again. In fact I’ve sent a couple of emails and still no reply! It is a shame that their Customer Services is so poor and the quality of their goods falls below their previous products. I won’t be buying from them again. Fingers crossed someone will eventually answer my email too.
19 décembre 2023
Avis spontané
I order a size 10 LIVIE white belted…
I order a size 10 LIVIE white belted coat and was to big ....I send it back with Evri on 13 December....and I'm still waiting for a refund....I contact bench on email twice but no answer....I contact Evri but nothing telling me to contact my retailer (bench) but no answer....never happened something like this until now.....im very very disappointedabout this ......
13 décembre 2023
Avis spontané
Unfortunately the coat had some sort of…
Unfortunately the coat had some sort of plastic under the lining in one of the arms which made a rusting sound like a child’s scrunchie toy. Most likely a production error but made this jacket unwearable. Item now returned
22 décembre 2023
Avis spontané
Avoid - no support reply
One item was never delivered. Despite 3 emails chasers to their support address, I yet have to receive an answer. Basically took my money and run....
4 décembre 2023
Avis spontané
Very poor customer service
Very poor customer service. Can’t get my refund back for returned item. Awaiting over 11 days and still no refund. No updates given.
My first order and the last one.
12 décembre 2023
Avis spontané
Disappointing
It's been over 2 weeks since I 1st emailed Bench about returning the product and a further 2 emails have been sent within that time to which not one of them has been responded to. Appalling customer services.
26 novembre 2023
Avis spontané
Lovely product!
Lovely product,but can't really say much more because it's a Xmas gift 🎁. sorry.
14 novembre 2023
Avis spontané
I purchased a Jogger from Bench and it…
I purchased a Jogger from Bench and it was really good.
1 décembre 2023
Avis spontané
I've not received my package
I've not received my package. I've written to customer service and they have not replied and there no number for customer service. Very poor customer service.
9 décembre 2023
Avis spontané
Order has never been received and…
Order has never been received and customer services not replying to my emails, very poor service. Order from them every year and never had any issues until now.
4 décembre 2023
Avis spontané
Amazing thanks
27 novembre 2023
Need to send back and no response due…
Need to send back and no response due to faulty bag
24 novembre 2023
Absolutely gorgeous jacket.
Absolutely gorgeous jacket.
Great service,thanks
16 novembre 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.