Benchdog Tools Avis 

We live in Canada and ordered from Benchdog Tools in the UK. We were very impressed with their outstanding customer service, fast international shipping, and the exceptional quality of the items we received. Everything arrived in perfect condition and exceeded our expectations. Highly recommend this company to anyone looking for well-made tools and reliable service!

Absolutely outrageous experience.

I followed Benchdogs' recommendation to inspect everything upon arrival and guess what? Not a single scratch. Not one imperfection. Every item was flawless. Now I’m terrified to use them, because if I scratch anything during a build, it’ll be MY fault.

Horrible!

I ordered the fence system along with the guide rail dogs, fully expecting a lengthy frustrating assembly process (it’s part of the fun) But nope again, within minutes it was assembled, installed, and calibrated. No struggle whatsoever!

Now all that’s left is to actually start building but I need time to mentally prepare! I used to blame my tools whenever things went sideways. With Benchdogs, I’ve lost that excuse.

It’s a total nightmare.

Very well made products and a level of customer service not seen since the early 80ies. Very friendly and helpful staff. Great care taken when shipping orders and the products are easy to set up and use…

Great company, adaptable and willing to do bespoke builds on their gear for customers. The std gear is well made accurate and simply works as advertised.

A premium brand requires a premium service and I believe that’s exactly what benchdog tools is aiming for.

The company is very accessible and helped me on my way before I even decided to buy something. Hannah advised me very well and guided me throughout the entire process from shipping, customs, duties, lead time…

The delivery was very fast. Just a couple of days. Packaging is extremely well done. I can’t imagine that something could get damaged in transport. Every single item is in protective foam. I have never seen a company spending that much effort to avoid damaged goods.

The products they make come with a price. It’s not cheap, but the level of quality is what you can expect from a premium brand. Every product is very well engineered with ease of use in mind. The finish is just great and the most imported thing: accuracy. Benchdog Tools is spot on.

Quality and service go hand in hand. This company definitely is on the right track.

Quick delivery of the mft bench protectors which are a snug fit on my metabo bench and provide a surprising amount of grip
Impressed with their quality

Precisely machined, just to the point. Works!

I have yet to receive the products ordered, but I must say that the sales process has been amazing. Hannah over at Benchdogs not only responded to my email inquiries, sometimes within a few hours, but was attentive to detail in preparing the order and working with shipping companies to arrange the best option for shipping the goods to me. I am really looking forward to enjoy using the exquisitely machined tools from Benchdogs.

First time using Benchdog and the quality and service is outstanding. I would definitely recommend and I will definitely be purchasing more products.

Great Tools, great service, great packing and quick shipping. Everything was perfect. I changed the Order and the woman in the phone was very helpful. Great. If there is a minus to give then its the price of the Tools.

First time order, nice website, nice products, easy order process and surprisingly quick delivery to the Netherlands.

My first purchase - the communication from order to delivery was excelled.
The quality of the product is second to none (no need to spend more on Woodpeckers !).
Highly recommended.

I have several tools that I purchased from well-known companies that produce tools used in MFT or with track saws. Although some of those products are good, but to be honest and without flattery, Benchdogs products are second to none in many aspects: quality of manufacture, precision of products, ease of installation and operation even without the need for operating or installation manuals. Thank you for your consideration and attention to all these details, and I hope to always see new ideas that facilitate carpentry and woodworking and make it more enjoyable and precise.

We purchased three custom branded MFT black valchromat tables, two out riggers, fence, quad hinge system and some other precision tools. The quality of engineering, finish and general design of everything we purchased is simply outstanding. Our only comment is the tables whilst substantial, are on the heavy side 30+kg. This makes portability a challenge. Receiving our delivery was not without problems. We will highlight this was no fault of Benchdog Tools, but a mix up by the pallet company who delivered the incorrect pallet to us. We made Benchdog Tools aware of this and also that I had received someone else's delivery of Benchdog equipment. Ralph and Team were extremely apologetic about this mix up and took it upon himself to resolve it. Ralph then took it on himself to drive 2 1/2 to our premises to offer his apologies and rewrap the order for the customer. Ensuring that the order was complete and arrives as it should when redelivered. I found this level of service outstanding. My order was then delivered the following day with no further dramas. My experience in dealing with everyone at Benchdog Tools has been great.

First time order - saw the items on YouTube for my CSC table saw and it’s exactly like the reviews promised :)
Order process and delivery went perfectly.
Will purchase from Benchdog again in the future!

Another excellent bit of kit from these guys would recommend to anyone

As always, this product came perfect. I tested it against their triangle in every position and it’s absolutely dead square. Benchdogs are my favorite tool and MFT accessory company. Customer service is always great.

I have just purchased the quad hinge system for my MFT and, as always, I am beyond impressed with the quality and precision of Benchdogs products. Knowing I can get a perfect ninety degree cut every time without the need for constant calibration has vastly improved the efficiency of my workflow. Thanks again to Ralph and the team at Benchdogs