Coach niqui was pretty helpful with getting back to me when I wanted to cancel my order. From the reviews, I thought it would be harder to cancel my order and get a refund, but he helped the process g... Voir plus
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Niqui was great at getting my problem sorted! As far as customer service goes, they get 5 stars. The quality of the mat however is what brings this review down a bit. Completely falling apart after on... Voir plus
The app is fun and the experience is genuinely a great time (my swing has improved substantially because of this), however I was a little disappointed when my mat broke down after only about a week of... Voir plus
Had the pleasure of working with Niqui on a return and she was MOST helpful….kind, fast, efficient and easy to work with. One of the better customer service experiences I have had. Kudos to her.
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Les gens ont aussi consulté
Coach Nikki was so great at helping me…
Coach Nikki was so great at helping me change my order address!!
Great customer service with coach mark.
Well i ordered this as a birthday present, expecting it to be here before then, coach mark explained that they only do shipping on weekdays, Coach mark really helped me see the delivery process a bit more clearly thanks coach mark.
Had the wrong email on my order
Had the wrong email on my order. Coach Mark helped me resolve my issues and get the order number and receipt that I needed.
Coach Mark has been extremely helpful…
Coach Mark has been extremely helpful in troubleshooting and resolving the issues I was having. I don't think I've ever had someone reply to emails related to this so promptly and for that I am very grateful. Mark you have exceeded my expectations and I know you will go far in what you do! Again, thank you so much!
I have had to reach out to the support…
I have had to reach out to the support team a couple times (due to my error) and they have been so wonderful to deal with. Coach Mark and coach Nikki both responded immediately and resolved my issue. It has been nice to deal with a “person”! Thank you so much!!
Prompt response answering my question
Prompt response answering my question. Ty
Coach Mark at golf daddy was a great…
Coach Mark at golf daddy was a great help in getting my order to me quickly and correct. He was able to get the carrier straight as they had a problem finding my address. I have the system now and I love it so far. Thanks for your help Coach Mark. The golf daddy system is easy to setup and give great feedback on your golf swing
Customer service was very supportive.
Excellent Customer Service
I reached out to Golf Daddy regarding an issue with our tripod. I was contacted quickly and the issue was resolved immediately. We were back to swinging away this afternoon. Coach Mark made the process easy and effortless on my part. I truly appreciate the amazing customer service that was provided.
Coach Nikki was very helpful when I…
Coach Nikki was very helpful when I ordered to the wrong address! Took care of everything, great customer service!
Not what we wanted but what a professional approach
I bought two of the products but it didn't really do what we needed it to do, but the company was awesome about respecting our misunderstanding of the product and coach mark helped us step by step to return the product. We will watch the process of their evolution for the future but we do want to express our appreciation to coach mark and his help.
Product & Customer Service- A +
Great product and equally great customer service. Coach Mark and Coach Nikki, were a pleasure to work with throughout the process.
Excellent customer service
My purchase was lost by the courier…however, COACH MARK was very helpful in expediting a new shipment. Very prompt response once I inquired as to where my package was.
Tracie J
Coach Mark the GOAT
Coach Mark went above and beyond to help with my order. Quick response and more than helpful with my issue. Thank you.
Coach Nikki saved it
Their automated customer service chat bot confirmed a shipping address change with me, but the shipping address was input incorrectly on their end and my package ended up in another state. However, Coach Nikki assisted in a swift and effective manner in order to correct the error!
It was touch and go for a while
It was touch and go for a while. I think the problem was a shared one between us. I Couldn't get anywhere with online chat (AI) but, once we made phone contact everything went smoothly. Thanks for your quick resolution.
Coach mark was very helpful with handling shipping and updating me on my package
Coach mark was very helpful with customer service!
Great Customer Service Experience
I had a set up question and was lucky enough to speak with Coach Mark. He understood and answered my question immediately I could tell he knew his stuff. He was also very pleasant and professional. Thanks Coach Mark!
Mark provided great customer service!
Mark responded to my question very quickly and he was very helpful. Great customer service!
Coach Mark did exactly what I needed…
Coach Mark did exactly what I needed once I finally got connected with him. He was prompt and efficient.
The problem I had was my fault and he was very understanding and patient with me.
I wish it had not been so difficult a process (3 days) finding and getting to him. Golf Daddy should streamline that process as I found it difficult to follow.
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