Coach niqui was pretty helpful with getting back to me when I wanted to cancel my order. From the reviews, I thought it would be harder to cancel my order and get a refund, but he helped the process g... Voir plus
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Niqui was great at getting my problem sorted! As far as customer service goes, they get 5 stars. The quality of the mat however is what brings this review down a bit. Completely falling apart after on... Voir plus
The app is fun and the experience is genuinely a great time (my swing has improved substantially because of this), however I was a little disappointed when my mat broke down after only about a week of... Voir plus
Had the pleasure of working with Niqui on a return and she was MOST helpful….kind, fast, efficient and easy to work with. One of the better customer service experiences I have had. Kudos to her.
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Coach Mark Awesome response time!
Coach Mark responded quickly and ensured I’d have product in time and was happy to help with any further questions. Great Service
I was helped promptly by Coach Mark…
I was helped promptly by Coach Mark when my pad wasn't quite as expected and they made it right. The product is awesome and I'm seeing improved striking in a very short time.
Coach Mark in the customer support team…
Coach Mark in the customer support team was EXCELLENT!! He helped me with an issue and fully solved the problem!
thank you Coach Mark!!!
Your product is absolutely terrible…
Your product is absolutely terrible it’s so laggy and the app is always crashing it gets my phone so hot it takes a while for it to work back to normal the app is not accurate at all with swings freak yall and yalls products I want a refund now I don’t care about the 14 day policy I want it or im suing yall bc this has not helped me not one bit I tried and tried bc I thought it was user error but it’s not it’s yalls shitty app
Coach Mark got back with me in record…
Coach Mark got back with me in record time and solved my problem instantly. I appreciate his speedy response and his loyalty to your company, you have a gem in Mark he cares about the customers who support your business.
I Coach Mark went above and beyond out unsure where my order…
I reached out unsure where my order even was, and Coach Mark took it from there. He tracked it down, confirmed the details, and sent me the full tracking information so I wasn't left guessing. He was patient, professional, and stayed with it until everything was resolved — no runaround, no canned answers. That kind of ownership is rare in customer service. Whoever's reading this: Coach Mark is the standard. Promote him.
I had some problems with my hitting mat…
I had some problems with my hitting mat and coach Nikki was on top of it and helped me out by sending a replacement asap
Thank you coach Nikki
Thank you coach Nikki. She was quick to respond (less than 5 minutes). I had the wrong shipping address down and she changed it. Hopefully the product is as good as the customer service.
Coach nikki was very helpful and was…
Coach nikki was very helpful and was quick with responding to emails with my troubleshoot I had.
Coach Mark extremely helpful and…
Coach Mark extremely helpful and knowledgeable. He was able to answer all of my questions and concerns. He rectified my issue which made me feel good about the Golf daddy purchase I made and his excellent customer service. You are lucky to have coach Mark on your team. I will definitely be promoting your product to my family and friends. Thank you!
Coach Mark was great at helping me get…
Coach Mark was great at helping me get through a minor problem I had with my kit. They went above and beyond to make it right and get me taken care of!
Coach Mark was awesome to work with!
Coach Mark was awesome to work with! We had a few issues with delivery, but Coach Mark was very prompt to answer and made every situation better. We still have not received our order, but Coach Mark's professionalism warranted a 5 star review. We are super excited to try our GolfDaddy product when it arrives!
Coach Nikki resolved the issue very…
Coach Nikki resolved the issue very quickly and with little effort on my part. Looking forward to ordering the correct quantity and working on my swing.
If in the UK please do not buy
If in the UK please do not buy
The set up is very fiddly and takes way too much time for something so simple. The quality and accuracy of the traced shots is none existent.
Returned for a full refund but ended up having to pay £70 in shipping fees that will not be returned as it has to be sent back to the US
Nikki was extremely helpful to support my…
Nikki was extremely helpful to support my order. She was responsive and was able to resolve my questions. Great service!
Thank you GOLF DADDY and team for your…
Thank you GOLF DADDY and team for your prompt response to my order and especially Coach Nikki and Customer Support Team…. I’m really looking forward to the day that my shipment arrives.
Coach Mark answered all my questions
Coach Mark answered all my questions, quickly, very friendly, great customer service.
I needed help with a return/refund…
I needed help with a return/refund issue and coach Mark assisted me. He was very helpful and responsive and was able to resolve my issue quickly. Great customer service!
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