Bestcigliquid Avis 

224
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a few times now and what a fantastic vape liquid company this is! Brilliant flavour of product ( strawberry mint or Raspberry mint for me), decent delivery time and pricing. It is so nice that... Voir plus

Noté 1 sur 5 étoiles

Ordered 6 Bottles of eliquid when the package arrived the packing had been damaged in transit & only 1 bottle was received. I immediately email bestcigliquid & had a response stating they would ship t... Voir plus

Noté 5 sur 5 étoiles

Processing/shipping took a bit longer but they we're upfront about it, so nothing to complain here! Good thing about package being 10 days in transit is that it means liquids are already steeped whe... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Had been using them for a while but stock is too often unavailable, last straw was them sending my last order but I ended up paying Royal mail due to not enough postage paid by sender. This review h... Voir plus

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3,0

Moyen

TrustScore 3 sur 5

224 avis

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3,0

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(224)

0 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Had been using them for a while but…

Had been using them for a while but stock is too often unavailable, last straw was them sending my last order but I ended up paying Royal mail due to not enough postage paid by sender.
This review has tried to be taken down, even though I got back to them with my order number to prove I was a genuine buyer. Looks like any neutral or bad review is always tried to be removed.

27 août 2019
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Réponse de Bestcigliquid

Hello Turtlepudding.
Always makes me wonder why someone wants to pick up the pen and give a negative review after 3 months! Especially anonymously...…
I can only apologise. The postage costs shortfall of your order is very strange as all despatched orders are collected and automatically scanned and weighed by Royal mail, priced accordingly, tracked and sent direct. Did you inform us of this postage shortfall? We would certainly have reimbursed you fully and compensated you for your trouble if we had known and be very eager to know how this happened so it could be investigated so that it does not occur again.
As for out of stock flavours, this does happen unfortunately as some particular flavours sell out very quickly due to popularity especially if there is a promotion or discount. Like NOW! Again, I can only apologise. We do try our best and work very hard to maintain quality with affordable prices for our many customers. As we have been trading over eight years now, we must be doing something right.
Thank you for your time in your review,
BCL.
Update; We have not been informed of your order number and received this message from trustpilot;
'Unfortunately, Turtlepudding did not respond to your Find Reviewer request within the 5 day response period.'
So if you care to notify me at sales, with the relevant information, we can at least reimburse you on your lost postage.
Update; After a lot of searching and homework , Turtlepudding was found through a gaming fraternity from 2017. The web is a dead giveaway sometimes especially when used on other vape sites. Now that I know your name Daniel, could you let me know which of the orders you had that Royal mail had overcharged you so that I can reimburse you please as it was free shipping.? Your last order was in July, 2019, 36064 . I have received no emails from you at all from that date .
Very much appreciated.
Thank you, BCL.
UPDATE;
An email has been received, (yay) and £1.50 has been refunded to Daniel Williamson (alias turtlepudding) due to a Royal mail overcharge on 'a nozzle' that was sent to him separately.
Always good to notify the vendors first and any problems can then be rectified.
Not hard is it?
BCL.

Noté 5 sur 5 étoiles

I ordered some tobacco concentrate…

I ordered some tobacco concentrate flavour and it was only After the order had been complete and paid for that I noticed their discount code. I emailed them asking if they could either refund the discount or cancel the order so that I could then reorder using their discount code. They acted within the hour and refunded the discount code amount!
Excellent customer service there on order #36425 !

I have been ordering from them for the past 2 years now and the standard of their products has never lowered once, always of a very high standard.

25 juillet 2019
Avis spontané
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Réponse de Bestcigliquid

Thank you Lawrence,
Your kind remarks are always appreciated.
BCL.

Noté 5 sur 5 étoiles

The best

Excellent company and customer service with top quality products. I vape tobaccos only so can only comment on tobaccos which are by far the best in the industry and actually have an authentic tobacco taste and are exactly as described on the site. Excellent value for money. Highly recommended. I would like to thank the BCL team for creating such superior and realistic tobacco e-liquids.

17 juillet 2019
Avis spontané
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Réponse de Bestcigliquid

Thank you Mohammad,
very much appreciated.
BCL.

Noté 5 sur 5 étoiles

Simply the best!

Top quality juices at great prices. Excellent customer service, quick delivery and a huge range of flavours to suit every palette that are mixed to the customer's own specific requirements. I don't buy from anyone else and have no hesitation in thoroughly recommending BCL.

8 juillet 2019
Avis spontané
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Réponse de Bestcigliquid



Hello David,
Thank you for your nice comments and for being a great customer of BCL.

Noté 4 sur 5 étoiles

The best eliquid I have found in terms…

The best eliquid I have found in terms of an authentic tobacco flavor. No one else comes close imo.Fantastic value as well when you consider how much other liquids cost.They ship overseas also.

6 juillet 2019
Avis spontané
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Réponse de Bestcigliquid


Hello Aubrey down under,
Thank you for your nice comments. Much appreciated.
BCL

Noté 5 sur 5 étoiles

best ecigliquid on the market

best ecigliquid on the market,not only for price and taste,it is made to order so you know what is in it,bcl staff are excellent in sorting out any problems i highly recommend bcl,and would not go anywhere else,keep up the god work bcl

6 juillet 2019
Avis spontané
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Réponse de Bestcigliquid

Hello Steve,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer and a great facebook group member.
Thank you. The BCL team.

Noté 5 sur 5 étoiles

Excellent company

Great service and the e-liquid is top notch, I have never had a bad juice from them.
To Andy, Lesley and the team, well done and keep up the good work.

6 juillet 2019
Avis spontané
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Réponse de Bestcigliquid

Hello Edward,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer and a great facebook group member.
Thank you. The BCL team.

Noté 5 sur 5 étoiles

Have never had any problems with…

Have never had any problems with ordering, the liquid is amazing I would and have highly recommended to try bestcigliquid to anyone

6 juillet 2019
Avis spontané
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Réponse de Bestcigliquid

Hello Robert,
Thank you for your nice comments and for being a great customer of BCL.

Noté 5 sur 5 étoiles

i have been using best cig for awhile…

i have been using best cig for awhile and never had any problems these are now the only place i order for as the are so many options there just amazing

6 juillet 2019
Avis spontané
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Réponse de Bestcigliquid

Hello Sarah,
Thank you for your lovely comments and for being a great customer of BCL.

Noté 5 sur 5 étoiles

Best online retailer for E-Liquids i've come across

Very knowledgeable.
Great range.
Swift delivery
Friendly Facebook group
And
Best prices i've come across
Keep up the good work #BCL

6 juillet 2019
Avis spontané
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Réponse de Bestcigliquid



Hello Richard,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer.
Thank you. The BCL team.

Noté 5 sur 5 étoiles

This site has been a life saver

Brilliant products and service is exceptional. Lesley in particular is a STAR and has helped me on numerous occasions.

7 mai 2019
Avis spontané
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Réponse de Bestcigliquid

Hello Julie,
Thank you for your nice words. It's great to know we have helped you on the road to becoming cigarette free. It's what we love to hear. x
BCL

Noté 5 sur 5 étoiles

In my opinion the best e-liquid…

In my opinion the best e-liquid supplier in the UK,they stock a massive range of top quality naturally extracted tobacco liquids and a great range of fruits,bakeries,creams and custard liquids,
Give them a try,you will not be disappointed in their products made in the UK by people who care about their customers

5 mai 2019
Avis spontané
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Réponse de Bestcigliquid

Hello Ian,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer and a great facebook group member.
Thank you. The BCL team.

Noté 5 sur 5 étoiles

My only juice supplier

Haven't bought from anyone else since I tried Bot Shots. My son and I love the ones we've tried so far. Lovely helpful staff and very fast delivery, oh more than reasonable price too.

4 mai 2019
Avis spontané
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Réponse de Bestcigliquid

Thank you for your nice comments Jean. Very much appreciated.
BCL

Noté 5 sur 5 étoiles

Lovely friendly staff

Lovely friendly staff. Happy to help with requests. Fast service considering all items are made to order. I've tried quite a few of their range and the quality and price is unbeatable in my opinion. I've been vaping for over 6 years and will not be looking any further than BCL for my e-Juice.

3 mai 2019
Avis spontané
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Réponse de Bestcigliquid

Hello Issy,
Thank you for your nice comments. Very much appreciated.
BCL

Noté 5 sur 5 étoiles

Different flavours, same service.

Been using BCL for just over a year now with no issues. Excellent line up of flavours, quick despatch and topped by A1 customer service. Will happily continue to use BCL for the foreseeable.

2 mai 2019
Avis spontané
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Réponse de Bestcigliquid

Hello Graham,
Thank you for your nice comments. Much appreciated.
BCL

Noté 5 sur 5 étoiles

Recommended to this site by a fellow…

Recommended to this site by a fellow vaper who saw my comment that I wanted to buy some peach custard by vaping with vic, I checked out the website and was very impressed with the selection, I have bought 3 short fills, and am very impressed indeed with price, quality and speedy free shipping, il definitely be recommending this site to vaping friends and will be buying all my eliquid from here now, highly recommend many thanks

2 mai 2019
Avis spontané
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Réponse de Bestcigliquid

Hello Nathan,
Thank you for your nice comments. Much appreciated.
BCL

Noté 5 sur 5 étoiles

excellent service

excellent service, delivery very fast, great help when i have sent an email. i do not vape, i order for my friend and they tell me it is value for the money and has no complaints for the flavours he vapes.

2 mai 2019
Avis spontané
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Réponse de Bestcigliquid



Hello Andy,
Thank you for your comments. Much appreciated.
BCL

Noté 1 sur 5 étoiles

As this clown company managed somehow…

As this clown company managed somehow to get my review pulled I’m leaving another.
DO NOT BUY!
To be fair to them; thanks to me, not only has Andrew B & team started putting proper replies to reviews on here, rather than bad mouthing & trying to be a big man. They have also mentioned on their site that “some net e liquids contain flavourings” hahaha ALL of their juice is flavourings!!! Not a single tobacco leaf has been used to make their dreadful juices, Hence my review.
Go to Gov.uk and raise a yellow card against these crooks.

17 avril 2019
Avis spontané
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Réponse de Bestcigliquid

Thank you for your comments Paul. (Friend of Gavin Petts/ Gavin vaping) Always appreciated and as always, very polite especially with the 12 other orders you have bought from us previously with no issues. Must be something someone said.
PS. Have you seen our new range of 100% NET tobaccos ? Just up your alley! NET Tobaccos now available now. 18/08/19. Aged Burley, Balkan mix, Latakia, St. James Perique, Cavendish, Golden Virginia etc. etc. All 100% pure leaf. All been given excellent reviews by top class reviewers- people who ARE NET experts and know what they're talking about.
Lesley admin for BCL.
UPDATE 06/09/19. Have you seen our new 100% NET TOBACCOS? Missing out mate! Lol!
https://bestcigliquid.co.uk/100-naturally-extracted-tobacco-e-liquids/

Noté 1 sur 5 étoiles

ordered some nicotene on 1st april it…

ordered some nicotene on 1st april it is now the 9th and still dont have it, i opened a paypal dispute which they are gonna ignore and now i have to wait for a refund.. here is the email i got off these crooks Unfortunately, I was going to refund you but you have opened up a paypal
dispute in which paypal withhold your payment and now I cannot do
anything.
I am afraid you going to have to wait until paypal deal with your
dispute and refund your moneies. this is the only company ive ever had troubles regarding vaping, if this clueless lot rip to many people off they will soon go bankrupt...
I have cancelled your order with the lab.
Many apologies for the delay but sometimes these things can't be helped.
Thank you,,, steer clear (the lab lmfao what kind of moron do they think we are hahahaha).. an update.. it took over a week and they still didnt process my order, they could of contacted paypal and settled the refund earlier but they decided not to just to be awkward, paypal said this will cause them problems.. as for the habitual 1 star rating i comment on here when a company like this joke of a company does me wrong , i spend thousands of pounds and buy thousands of items on the web so 17 ratings is a drop in the ocean compared to how many items i buy.. avoid this company like the plague else they might try rip u off like they did to me..ps u only kept me informed until i contacted you on facebook.. if i could give these clowns a minus rating i would. worst vaping company ive dealt with by a mile.

9 avril 2019
Avis spontané
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Réponse de Bestcigliquid

Hello Simon,
Thank you for your comments.
You do seem to be a bit of a habitual 1* negative reviewer on trust pilot . 18 reviews and 17 were 1*'s. Anyway;
I did explain to you the truth of the situation and have kept you informed all the way regarding the 30 x 10ml nicshots. Once you open a paypal dispute, all monies paid in are held by paypal. I cannot refund as they are held back. Paypal will refund you on the 18th as stated on the dispute. The 'lab' I refer to are our ISO7 clean rooms where all of our orders are tailor made fresh to order. If you wish to visit, please phone us @BCL to book an appointment where you will be welcomed and shown around our facilities and meet our team.
https://en.wikipedia.org/wiki/Cleanroom
Thank you,
BCL.

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