Equipment is excellent and suffices for my needs. James was very helpful when I had questions or concerns. I had 3 damaged floor tiles that I took pictures of and he had them processed for replacement... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Product selection and price is quite good. Better than the average "fitness product site". Purchased the 52.5lb adjustable dumbbells and incline bench for a solid deal. The dumbbells work well, but... Voir plus
L'entreprise a répondu
I placed my order during the holiday sales and was promptly charged. For almost two weeks, I received no updates. After two inquiries about the order’s status, they finally responded, stating that th... Voir plus
L'entreprise a répondu
Recently bought an adjustable bench from these guys - last missing piece to my home gym! Hit a few workouts with it already and it’s perfect. Very stable, comfortable, and looks good. Overall grea... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Home gyms for every space and every budget.
Coordonnées de contact
7515 Wynlea Street, 77061, houston, Etats-Unis
- 855-222-4208
- support@betterbodyequipped.com
- betterbodyequipped.com
3,7
Moyen
135 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Don’t use them !
I ordered a Christmas gift on Nov 15th. After no update I emailed them to be told ten days later that they over sold and new stock would be arriving dec 15th. They ensured me they would upgrade my shipping to express for free and it would arrive for Christmas. Dec 17th I emailed to inquire as I had not heard anything to be told they still don’t have stock and it would be arriving Dec 23rd. Due to them being very aware it was a Christmas gift and how early I had ordered it I asked for a refund. They told me it could be at least three weeks before I see one as they are a small company and can only do a few refunds at a time. Seems sketchy to me. Also makes me wonder how many refunds they are doing to use that as an excuse. All I want is my money back.
19 décembre 2022
Avis spontané
Réponse de Better Body Equipment
Hello Kruise, thanks for sharing your feedback here! We apologize for the delay with the restock date of your order and for the refund wait. Upon checking, I see that your order has been fully refunded now. We hope you successfully received it!
Please let us know if there's anything else we can do to assist you with this. Have a nice day!
Superb Experience!
Great investment! Thought about it so many times and I'm glad I bought it here! The quality of the products is superb and I'm very satisfied with their customer service. Would definitely recommend this brand.
17 août 2022
Avis spontané
It's been months and they still haven't…
It's been months and they still haven't delivered all of my equipment. The custom service keeps giving me the run around and saying things have shipped when they haven't. What did arrive was damaged.
11 septembre 2022
Avis spontané
Réponse de Better Body Equipment
Hi Bryan, sorry for all the inconvenience you had to go through with your order. That must have been upsetting. I see here everything has been delivered now and the missing/damaged parts have been sent to you. We hope you're enjoying your equipment!
If you experience any issues, just let us know and our team will assist you as soon as we can!
great company will deffo order from them again
i was a bit wary of ordering from these guys from seeing these reviews but i can honestly say they have been nothing but professional from day one. speedy responses and fantastic customer service and quick delivery, one item had some damage and they offered a replacement immediately. will defo be buying more gym things through them in the future
22 août 2022
Avis spontané
Hex 5-50 Rack Review
I got the Hex dumbbell rack for my own gym and I personally prefer the feeling of individual dumbbells so these are great for doing drop sets and super sets at home.
3 août 2022
Avis spontané
great company
great company, customer service was very responsive. Im not sure if other negative reviews are fake or not.. I did not have a SINGLE issue with better body. I could not find anyone else with a two year warranty
3 août 2022
Avis spontané
Ordering from Better Body has a been an amazing experience
Ordering from Better Body has a been a great experience. The customer service team was quick to reply and provide me with updates about my order. once I received my product I was extremely happy with the quality and durability of each item, even the packaging was great. You can tell that even though they are a small business they are doing everything they can to make the customer experience amazing. Would highly recommend Better Body Equipment!!
18 juillet 2022
Avis spontané
Great equipment, competitive prices.
I've been wanting to build myself a home gym for the longest time. After the recent gym closures the last few years, I decided the time was now.
I did a ton of research on different brands and ultimately decided to buy from them because their prices were highly competitive, and they had some amazing bundles that allowed me to get everything I needed in one purchase.
The items that were in stock arrived within 5 days and pre-order items arrived a few weeks after as promised.
Would highly recommend purchasing your equipment from here.
18 juillet 2022
Avis spontané
They take your money and you’ll have nothing to show for it
As other reviewers have stated, they claim item is on “pre-order” and are constantly pushing back shipping dates on their website. Then, when you inquire about it, they act as if you’re the incompetent one that can’t read the website appropriately.
They charge the money upfront and are happy to take your money and act as if it’s completely normal to take 1K from someone with just a promise that you’re on the pre-order list. It’s been 2.5 months and I have nothing from them, but they have my money.
When I called, the rep said they only get 20 units at a time from their supplier and don’t get enough to fulfill the demand. If you can’t get the equipment from your supplier, then stop selling the equipment!! Either this is a total scam (likely) or just really poor business management.
Heed my advice, and the other reviewers here, and buy your gym equipment elsewhere.
***Also noteworthy, 2 of the 5-star reviews come directly from the co-owners of this company themselves. Speaks to the ethical mentality of this company if you ask me.
8 juin 2022
Avis spontané
Réponse de Better Body Equipment
Hello Shyla, apologies for receiving your feedback late and for the delays you had to experience with your order. Please know we didn't intend to make you feel incompetent in any way. Our team was only trying to send you an updated ETA but I understand why you might think that way after multiple delays. Rest assured we'll work on improving our communication and planning our inventory better so other customers won't have to experience the same issue moving forward.
Upon checking, I see your order has been delivered successfully. We hope you're enjoying them. We are more than happy to have you as a customer. Please let us know if there's anything we can do for you!
A borderline convict organization
A weird operation for sure but my order was delivered.
8 mai 2022
Avis spontané
Réponse de Better Body Equipment
Hi Adam, apologies for the late response here. We'll respond to feedback more promptly from now on! We truly are sorry there's been a delay with the shipment of your order and for the confusion about our ETAs.
Please know we do not edit them with the intention of deceiving any of our customers. We update them to make sure our customers receive the most accurate ETAs. There are cases the ETAs are pushed back so we make sure the one posted on our site is correct. We hope this clears things up!
I see here your order has been successfully delivered now. We do hope you are enjoying them! If there's anything else we can do to assist you, just let us know. You are our valued customer and we're here for you!
This company is a hustle
This company is a hustle. They lie about shipping and try to sell you more expensive equipment when you ask where your order is.
23 décembre 2021
Avis spontané
Réponse de Better Body Equipment
Hello Matthew, sorry for having received your feedback this late. It must have been upsetting to hear the product you ordered was out of stock. I see here we upgraded your product for free and our team was able to assist you promptly regarding this matter.
We thank you for giving us a chance to make it up to you. Please feel free to let us know if there's anything else we can do to help!
Never got my equipment or a refund
Never got my equipment or a refund, stay away from them!
19 novembre 2021
Avis spontané
Réponse de Better Body Equipment
Hi Sage, we understand it's been a while since your review. We'll make sure to respond to feedback promptly moving forward. Upon checking, your order has been refunded already when it was requested back in November 2021.
Please feel free to reach out to us if you have other concerns. Have a nice day!
Great product and superb customer service!
Gym equipment is working smoothly and giving me a good workout. The best company to provide fast shipping and good customer service. Two thumbs up!
12 novembre 2021
Avis spontané
Really happy with the workout equipped…
Really happy with the workout equipped I ordered from Better Body. Can finally get a good workout in at home!
1 mars 2021
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.