I recently placed an order, but never received it. Koushik, from BetterMan Labs was extremely polite and helpful. He resolved the issue with zero fuss. I also received a free gift with my rep... Voir plus
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Lisez les avis des autres
Great products and excellent service.... Been on them for around 3 months now and noticing the difference already. Had an issue with one order which they resolved instantly and couldn't ask for more.
I’m 52 and been taking the T booster for over a year now, must have tried at least 10 similar products with similar ingredients and nothing else comes close. Still gaining lean muscle mass from body w... Voir plus
I have managed to shrug off a cloak of tiredness that had been hanging around for sometime now. Fatigue through lack of sleep 5 to 6 hours a night every day has caught up with me, but the BetterMan Na... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Betterman Labs we’re committed to helping men combat the effects of declining testosterone with science-backed, clinically formulated supplements. Whether you're experiencing low energy, decreased libido, or reduced muscle mass, our products are designed to help you restore your hormonal balance, reclaim your vitality, and feel like yourself again.
Coordonnées de contact
Eterna Labs Ltd, 20-22 Wenlock, N1 7GU, London, Royaume-Uni
- support@bettermanlabs.co.uk
- bettermanlabs.co.uk
4,7
Excellent
163 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Taking too long to arrive and there’s…
Taking too long to arrive and there’s no tracking
3 septembre 2022
Réponse de BetterMan Labs
We are sorry to hear you had a poor experience Karl. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, Eterna Labs Limited
From what we understand, during that time the former owner experienced severe disruption due to COVID-related warehouse closures. Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.
We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com
Keep youth in your face
Reading about this product I was intreagued what was so wonderful so I've ordered some. Now, its not cheap even with 20% discount but if it does the job & more people buy then maybe they will see about taking the price down or doing some flash 50% offers or something & we will all benefit. I'm looking forward to my order-hoping it won't be too long-7-15 days I think. Go take a look its worth it to help keep the youth in your face
21 août 2022
Great product delivered promptly.
Great product delivered promptly.
I feel healthier, stronger & wor lass is a very happy lady.
7 août 2022
Good promote and reliable service
Good promote and reliable service. Resolved my issue quickly.
1 juillet 2022
Avis spontané
Good promote and reliable service.
30 juin 2022
Received my order today
Received my order today, Swift delivery and well packaged. People often complain when the order doesnt come right away but its from England so its to be expected, no customs charges either which is good. 10/10
27 juin 2022
Avis spontané
Good Products, Better Service.
Good Products, I been using them since last year, recent order was slow however i understand they had some serious supply issues at the warehouse, they made up for it by giving me free product and teeth whitening kit and it arrived on time like they promised.
25 juin 2022
Avis spontané
The product is excellent but I’m…
The product is excellent but I’m disappointed that the PayPal option has disappeared 😕
22 juin 2022
Réponse de BetterMan Labs
We are sorry to hear you had a poor experience James. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, Eterna Labs Limited
From what we understand, during that time the former owner experienced severe disruption due to COVID-related warehouse closures. Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.
We’re sorry for the experience you had and would welcome the opportunity to help and makes things right if you’d like to contact our current team at support@bettermanlabs.com
Tried to contact in every way but no…
Tried to contact in every way but no answer don’t bother with them
14 juin 2022
Réponse de BetterMan Labs
We are sorry to hear you had a poor experience Warren. We want to clarify that this feedback and experience relates to a period prior to 2025, before the company was acquired by new owners, Eterna Labs Limited
From what we understand, during that time the former owner experienced severe disruption due to COVID-related warehouse closures. Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains. Our customer service is UK based and works 7 days a week.
We’re sorry for the experience you had and would welcome the opportunity to help and makes things right - if you’d like to contact our current team at support@bettermanlabs.com
Quick dispatch of items.
Service is good and quick dispatch. Lost one star as on the website it’s very hard (if not impossible) to order the hair tonic. It always directs you the supplements. I can’t remember how I do it now but I know I always have problems.
3 juin 2022
Even 1 star is too much for this…
Even 1 star is too much for this rip-off company! avoid!
1 juin 2022
Avis spontané
This will never make the website
This will never make the website. Terrible customer service and they owe me money.
1 juin 2022
Useless
Ordered mid April. A few days later I get an email saying I’d get the package in a couple of days. Mid May I begin to wonder where the package is so I email better man….I get no reply. I email again a few days later…..no reply. I’ve now had to file a dispute with PayPal and, so far, no reply from better man.
Brilliant.
21 mai 2022
Réponse de BetterMan Labs
Hi Andy, Thank you for sharing your feedback. We’d like to clarify that your experience relates to a period before 2025, prior to BetterMan Labs being acquired by new owners, Eterna Labs Limited.
Since then, the business has been completely rebuilt, with new UK-based fulfilment, a 7-day customer support team, and far more reliable delivery and service standards. We’re genuinely sorry for the experience you had at the time.
We’d really welcome the opportunity to support you under the current team and show you how different the experience is today. If you’re open to it, please contact us at support@bettermanlabs.com
and we’ll be happy to help.
Kind regards,
The BetterMan Labs Team
Not happy I'm still waiting for the t…
Not happy I'm still waiting for the t boost I payed for...your customer feed back is rubbish.if you dnt send me my months t boost I will report you ok.and the 1st one I bought is alot potent then 2nd so I'm not happy bout that either.sort this out plz.
19 mai 2022
Réponse de BetterMan Labs
Hi Steven, Thank you for sharing your feedback. We’d like to clarify that your experience relates to a period before 2025, prior to BetterMan Labs being acquired by new owners, Eterna Labs Limited.
Since then, the business has been completely rebuilt, with new UK-based fulfilment, a 7-day customer support team, and far more reliable delivery and service standards. We’re genuinely sorry for the experience you had at the time.
We’d really welcome the opportunity to support you under the current team and show you how different the experience is today. If you’re open to it, please contact us at support@bettermanlabs.com
and we’ll be happy to help.
Kind regards,
The BetterMan Labs Team
Would give zero stars if I could placed…
Would give zero stars if I could placed an order in march still hasn't been delivered and when asked for a refund none given this place is a joke
17 mai 2022
Avis spontané
One delivery never arrived
One delivery never arrived, emailed twice, second email to cancel monthly supply. No one bothered to reply, eventually I put a block on my card. Hopefully they will not attempt to take money this month.
Not impressed with product or customer service.
14 mai 2022
Réponse de BetterMan Labs
We are very sorry to hear you had a poor experience Carl. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.
Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, UK customer service, and supply chains.
We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com
Trying to cancel an order that I…
Trying to cancel an order that I haven't ordered but you send it and charge me anyway
13 mai 2022
Réponse de BetterMan Labs
Hi Jon, we are very sorry to hear you had a poor experience. We want to clarify that this feedback and experience relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.
Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.
We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com
Terrible customer service
Terrible customer service, been trying to get in contact with them about my order for over 3 weeks, no one has attempted to contact me and explain why I haven't received my order for over 6 weeks. When it should of been next day. Just awful service.
12 mai 2022
Réponse de BetterMan Labs
We are very sorry to hear you had a poor experience. We want to clarify that this feedback/experience relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.
Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, UK (human!) customer service, and supply chains.
We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com
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